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PartsGateway Ltd Reviews

4.6 Rating 10,392 Reviews
91 %
of reviewers recommend PartsGateway Ltd
4.6
Based on 10,392 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Anonymous
Anonymous  // 01/01/2019
Excellent service. Parts ordered arrived quickly &fitted perfectly. Saved alot of time & money using this service. Would recommend.
Helpful Report
Posted 3 years ago
The part I ordered was advertised as grey itโ€™s not grey itโ€™s silver, I would definitely not order anything from partsgateway ltd again. They are still advertising the same part as grey when itโ€™s clearly silver.
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Posted 3 years ago
Helped me find the part required easily and fast
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Posted 3 years ago
Arrived quick good customer service
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Posted 3 years ago
Tried this company to get a spare tail light cluster for my Mini F56, as they are prone to Earth failure, causing the plastic to melt. Putting my details in was a bit difficult as it kept referring to tail light lenses, however once Iโ€™d got over that hurdle and listed what I wanted I was within minutes suprised to get four emails and a phone call for the part I wanted. Explained to a very helpful young fellow what I needed, he checked and three days later I had my part. Ordered Saturday arrived Tuesday, brilliant!! Recommended definitely.๐Ÿ‘
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Posted 3 years ago
Good service thank you.
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Posted 3 years ago
Great service always my go to site for parts. Not disappointed yet.
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Posted 3 years ago
Searched for a abs pump it arrived within 48 hours very good
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Posted 3 years ago
Fast delivery. Excellent price . Good communication.
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Posted 3 years ago
ALL done on line. Quick and excellent service. Well pleased.
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Posted 3 years ago
Was looking for a car part, they had it, came well packaged, and fast.
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Posted 3 years ago
Great price , excellent product really fast delivery, will definitely buy again through them ๐Ÿ˜€๐Ÿ˜€๐Ÿ˜€
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Posted 3 years ago
Not very good to be honest- part was sendwith delay- received part with different numbers than required- still warning message on dashboard ๐Ÿ˜Ÿ
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Posted 3 years ago
Great price, great product. Fast, efficient service! Highly recommend
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Posted 3 years ago
Used Parts Gateway to source obsolete part. Found quickly without lots of ringing about by me.
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Posted 3 years ago
Good service and easy to use website and ordering process.
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Posted 3 years ago
I received the package in time and it was in good condition. Thank you
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Posted 3 years ago
I looked on the net and the accessed the parts webpage. Then I ask for quotes to supply the wing mirror. Your quote came through and it was the cheapest of six by quite a margin. So I ordered yours. It came promptly by post and it was brand new. No fuss, no worry and quickly. Great service and well done
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Posted 3 years ago
I ordered a second hand sun blind for my VW polo. It arrived promptly and was in pretty good condition. A few hand marks that quickly washed off. Fitted perfectly, so itโ€™s a site Iโ€™d use again
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Posted 3 years ago
Very good service
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Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,392 reviews