PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,392 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,392 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you for quick service. Part is now fitted and working perfectly so up and running”

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Posted 3 years ago

“Very good fast service provided top class part recieved will use again well pleased”

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Posted 3 years ago

“The door mirror is good thanks for your prompt service”

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Posted 3 years ago

“Very helpful customer service good value for money and very good quality parts highly recommended A1”

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Posted 3 years ago

“Excellent service. Got just what I needed very quickly”

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Posted 3 years ago

“All expectations regarding purchase and delivery have been met. The crucial test will be the installation which is due on Friday. If successful, I shall be all praise! Time will tell.”

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Posted 3 years ago

“Professional & Nowledge of Spares for X Type Jaguar Ect Very Well Wrapped And Protected For Deilivery, which was Quick, The Headlamp Cluster Arriving by Different Post. I Have since ordered Chrome Strips For Bumper. And am Now Waiting Delivery, All Parts Wing/ Front Bumper Headlight/ Chrome Strips Were Resonable Prices Thank You R Waring ST Helens Lancashire”

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Posted 3 years ago

“Excellent service Items packed with great care and delivered promptly”

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Posted 3 years ago

“Well packaged, quick delivery, item as described”

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Posted 3 years ago

“Im very disappointed. I ordered part Wednesday evening got confirmation Thursday,but part was delivered only Tuesday. As its should be 24h delivery i booked spot in my garage which i missed. Also spended all day at home and missed overtime. Called number i was given they couldn't explain whats going on. Ok i decided to cancel my Saturday overtime hoping my garage will agree accept my car saturday where my glass will be finally delivered. Apparently i havent glass Saturday either. I called them again few times hoping i will find out at least time and date i will get glass,but after they promised to come back to me they never did... glass arrived Tuesday. Missed overtimes had look for transport to work Monday. Got delivery refund 7£ which is a joke comparing whit amount of money i lost,my nerves and waisted time.... VERY DISAPPOINTED....”

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Posted 3 years ago

“amazing costumer service .”

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Posted 3 years ago

“Got the part I needed very quickly”

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Posted 3 years ago

“Very good had the parts I needed and at a reasonable price. Delivered on time. Will definitely use again.”

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Posted 3 years ago

“Parts reply good however bonnet I ordered was in a very bad condition only worth scrap d goodman”

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Posted 3 years ago

“wheel arrived OK looked very reasonable tidy-up and a little paint tyre ok good job well pleased”

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Posted 3 years ago

“Found the part straight away and delivery was quick no hassle”

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Posted 3 years ago

“Easy to use and a quick service”

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Posted 3 years ago

“I ordered the part on 20/8/2021 and paid for it. To date I have not received the part.”

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Posted 3 years ago

“Excellent customer service 👍 Parcal arrived on time I ordered Crankshaft pully for BMW 1 series very Reasonable price I will definitely recommend PartsGateway to my friends and family 👍....”

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Posted 3 years ago

“Great service. Will use again.”

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Posted 3 years ago

PartsGateway Ltd is rated 4.6 based on 10,392 reviews