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PartsGateway Ltd Reviews

4.6 Rating 10,415 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,415 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
M
Verified Buyer
“Exremly happy with the service over the phone”
Helpful Report
Posted 8 years ago
Alan Cockerill
Verified Buyer
“very quick and accurate parts quotes”
Helpful Report
Posted 8 years ago
MOSES
Verified Buyer
“Delivered on time”
Helpful Report
Posted 8 years ago
Diana Ansberga
Verified Buyer
“Good item, just a tiny bit dissapointed by communication.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Very easy to use”
Helpful Report
Posted 8 years ago
Laurel
Verified Buyer
“After placing my order for body parts it took 5 days for a despatch notice to come through, the parts were then delivered the next day. All parts were the correct colour. Only complaint I could make is the disclaimer: the parts cannot be returned if you do not inspect them on delivery but they are wrapped so tightly it took me half an hour to open them which the courier refused to wait. This could be a big issue if any parts where wrong. Excellent price though.”
Helpful Report
Posted 8 years ago
Dave Robbins
Verified Buyer
“ordered parts and received within a few days service excellent”
Helpful Report
Posted 8 years ago
KEITH
Verified Buyer
“Part was fine Delivery on time All good ! Only draw back if I had waited anthother 48 hours could have saved 50% on cost of the part”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Parts gateway saved me £300 on a door mirror for my hilux, it was an easy website to basically "type in what part you need" without been thrown around other websites! Will definitely use them again!”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Rapid and competitively priced delivery”
Helpful Report
Posted 8 years ago
Anonymous
Unverified Reviewer
“very nice web site”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“speedy service connecting me to a supplier I would not have been able to find otherwise”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“PartsGateway is a wonderful site. Will use this site again in the future.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Goodreasonable price. Delivery was prompt.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Reviewer
“Helpful on the phone for my new wing mirror , arrived on time, good service”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Supplied a gear box to get my car back on the road. Working ok so far.”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“Provided part required at a reasonable price and quick delivery”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“The parts I ordered arrived safely the next day and in good order”
Helpful Report
Posted 8 years ago
Anonymous
Verified Buyer
“all ok,ok,ok”
Helpful Report
Posted 8 years ago
Keith Harris
Verified Reviewer
“Bought a timming chain cover for vauxhall cors 1200 year 2008.from Ts johnsons vauxhall car breakers. part arrived checked over and the was not fit for the purpose it was sold. tried to contact seller but to no avail. and still waiting for reply to my email. so therefore will not be purchasing any parts from this company.”
Helpful Report
Posted 8 years ago
PartsGateway Ltd is rated 4.6 based on 10,415 reviews
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