PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,387 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,387 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would definitely recommend”

Helpful Report

Posted 1 year ago

“Really useful and intuitive navigation. Put in Car Reg No and part I needed and got a selection of bidders over a few hours direct to my inbox which enabled me to make an informed decision with product delivery within 48 hours. Very happy with the service.”

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Posted 1 year ago

“Great site, I finally got the part I was after (wing mirror for VW Estate) The reason for the 4 stars is that despite putting my exact car details in, I had several mirrors sent that didn't fit. So it cost time and postage to send them back. I suggest making sure you find and mention your VIN when corresponding with anyone about parts. Overall satisfied and would use it again.”

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Posted 1 year ago

“Absolutely fantastic service. Brilliant customer service. Quick and easy transaction and fast delivery.”

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Posted 1 year ago

“Parts arrived promptly, great service at a great price.”

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Posted 1 year ago

“Once you have filled in the very few relevant questions g the he quotes etc just fly in . The service was excellent as was the price .”

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Posted 1 year ago

“2 transactions both easy and quick as well as reasonable prices. Descriptions leave a little to be desired i.e. re colour, given car age and colour being supplied.”

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Posted 1 year ago

“Just excellent”

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Posted 1 year ago

“Very quick from receiving the quote to the part arriving!”

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Posted 1 year ago

“I needed a gearbox for my son's car and came across this company while searching. The price quoted was good so I decided to go ahead and buy from this company. The whole process was great and the gearbox arrived the next day. A local garage fitted it for me, and it's now so much easier to change gear, I would recommend this company and would use them again.”

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Posted 1 year ago

“sent us just what we wanted, in good time. very happy”

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Posted 1 year ago

“Perfect site to locate parts, very efficient”

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Posted 1 year ago

“Efficient, responsive, patient and friendly. Had the knowledge to assist with all my questions.”

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Posted 1 year ago

“Great service and communication (even supplied an additional interfacing part free of charge)”

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Posted 1 year ago

“Arrived and worked as described, no issues. Great service”

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Posted 1 year ago

“Unbelievably easy to find exactly what I was looking for. Just punched in the reg and away we went. Easy.”

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Posted 1 year ago

“Excellent service. Found the exact part I wanted and received it the next day. Absolutely amazing. Thank you”

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Posted 1 year ago

“Part arrived quickly (3 days) Well packed and in good condition.”

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Posted 1 year ago

“The required part turned up in very good time in the condition described. Would certainly recommend and use again. Thanks for a brilliant experience A1”

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Posted 1 year ago

“Rapid response and a charming man from Ireland phoned me to discuss fine details. All worked out well and saved me a lot of money. Very well packed too. Thanks guys.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,387 reviews