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PartsGateway Ltd Reviews

4.6 Rating 10,405 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,405 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Judith
Verified Buyer
“Perfect exactly what I needed to fix my car, arrived shortly after I ordered it, Thank you”
Helpful Report
Posted 5 years ago
Michelle Curtis
Verified Buyer
“Staff are very knowledgeable, friendly and have excellent customer service. Parts are good quality.”
Helpful Report
Posted 5 years ago
Rob
Verified Buyer
“EXCELLENT EXPERIENCE”
Helpful Report
Posted 5 years ago
Mark Roberts
Verified Buyer
“Excellent service fitted the part today and it works .”
Helpful Report
Posted 5 years ago
Renee
Verified Buyer
“Found the exact part I beaded and supplied me with 6 local garages that had the part and prices Got my part for just £12”
Helpful Report
Posted 5 years ago
Deborah
Verified Buyer
“Excellent service arrived quickly”
Helpful Report
Posted 5 years ago
John Joseph
Verified Buyer
“All that can be said is that the whole transaction was excellent. Thank you.”
Helpful Report
Posted 5 years ago
GABRIEL
Verified Buyer
“Goood.. And fast delivery”
Helpful Report
Posted 5 years ago
Alan
Verified Buyer
“Mercedes e320 door mirror: Part found quickly. Excellent site, have used previously and will use in the future. Highly recommend. Thanks.”
Helpful Report
Posted 5 years ago
Neil Blackhurst
Verified Buyer
“GREAT SERVICE THATS WHY I DEAL WITH YOU”
Helpful Report
Posted 5 years ago
Stuart Archer
Verified Buyer
“Little bit more shipping time info”
Helpful Report
Posted 5 years ago
Gursel
Verified Buyer
“Very good”
Helpful Report
Posted 5 years ago
David
Verified Buyer
“The parts were correct and delivered on time no complaints great service”
Helpful Report
Posted 5 years ago
Charlotte
Verified Buyer
“Speedy delivery, parts as described.”
Helpful Report
Posted 5 years ago
Edward
Verified Buyer
“Excellent in every way. Thank you”
Helpful Report
Posted 5 years ago
An Supplies
Verified Buyer
“Really good service & fast delivery”
Helpful Report
Posted 5 years ago
Philip
Verified Buyer
“The quotes were provided quickly and a lot of them, from numerous suppliers. The item I purchased was delivered promptly.”
Helpful Report
Posted 5 years ago
Mr
Verified Buyer
“Part was sourced quickly but supplier sent the wrong gearbox out. It took numerous phone calls and they finally admitted it was there mistake. Took 10 days to sort out a refund”
Helpful Report
Posted 5 years ago
MARK ALAN
Verified Buyer
“I needed a replacement rear lock and I searched for one and discovered that PartsGateway had the replacement which was reasonable in price and so ordered. The part came through in a couple of days and I am satisfied of the speedy service”
Helpful Report
Posted 5 years ago
Maryon
Verified Buyer
“The part arrived very quickly and it was in perfect condition. Thank you.”
Helpful Report
Posted 5 years ago
PartsGateway Ltd is rated 4.6 based on 10,405 reviews
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