PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,492 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY GOOD prompt service”

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Posted 5 years ago

“Excellent service kept informed of delivery”

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Posted 5 years ago

“Bought an offside door mirror for a Peugeot Boxer motorhome. Delivery was very fast and well packaged for a good price. Unfortunately the mirror glass was not attached to the backing plate and was only held in place by the heater wires. No double sided sticky pads were included and I had to source my own. Not partsgateway were nor at fault but their suppliers.”

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Posted 5 years ago

“Good site to look for and source parts. However once selected a part and ordered, got bombarded by other quotes some of which were better than the quote selected. Perhaps should have waited longer before ordering, but when you need a part ...???”

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Posted 5 years ago

“Adverts need making clear that goods are new/used/part worn !”

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Posted 5 years ago

“I wad able to get good quotes for the part I needed and bought after speaking directly to a supplier. I kept getting quotes after closing the request so had to delete.”

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Posted 5 years ago

“First time using this service and its brilliant!!! Very easy to use and very responsive. Quick delivery of the part”

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Posted 5 years ago

“I haven't fitted the product yet, but it arrived when it was supposed to, well packed hope it works. Thank you.”

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Posted 5 years ago

“Very good my sperweal came on time”

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Posted 5 years ago

“Very good and dependable service.”

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Posted 5 years ago

“The part was fine and fitted to the car. However when the driver delivered the part he refused to wait while I check the part! The company that sold the part instructed that I had to check the part for any faults while the driver was there? This is not for the customer to deal with!”

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Posted 5 years ago

“Took a while for part to be delivered however it was correct, worked fine and apart from delay good service.”

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Posted 5 years ago

“Was a slight problem with the wrong part but was quickly rectified which is what's important. Polite and quick service Would use again Thank you Jon”

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Posted 5 years ago

“PassaGeway are ok, but I think Has motors forgot my order - I had to chase them up. In the end the right part came, and as a free extra the internal adjuster, so overall quite satisfied. Phil Newton”

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Posted 5 years ago

“NOT HAPPY ON POST JUST LEFT OVER FRONT GATE EANY ONE COULD HAVE STOLEN IT, ALL THE DRIVER HADE TO DO WAS WALK 3M AND DROP IN IN THE PORCH AS THE DOOR WAS OPEN AND RING THE BLOODYBELL (WAITING DO BE FITTED AND NOT INGED FOR)”

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Posted 5 years ago

“The part I ordered was spot on fitted perfectly. Delivery was good but despatch took longer than anticipated. Service was good once they phoned me.”

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Posted 5 years ago

“Great got what I needed and it was del quite quickly.”

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Posted 5 years ago

“excellent service but sent wrong item.send black wing mirror instead of silver as quoted.couldnt be bothered send it back”

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Posted 5 years ago

“The seat it's ok same as my previous one so the description and the pictures in the website corrispond effectively to the product, the only thing is that in the right side was a bit bent but I managed to fix it. Anyway Good price and fast delivery, I will definitely order more pieces in case I need . Matteo”

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Posted 5 years ago

“The part that I ordered was well packed and in good order”

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Posted 5 years ago

PartsGateway Ltd is rated 4.6 based on 10,492 reviews