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PartsGateway Ltd Reviews

4.6 Rating 10,529 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,529 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
John Harvey
Verified Buyer
“First time on site was surprised how helpful it was. I will be using the site more often. I have also told my family and friend about the site and they will be using it too. Thank You.”
Helpful Report
Posted 4 years ago
Gerald
Verified Buyer
“Have not fitted the part yet hope it fits Please with your service”
Helpful Report
Posted 4 years ago
Julie
Verified Buyer
“Excellent job”
Helpful Report
Posted 4 years ago
R
Verified Buyer
“Very efficient, got the parts I needed quickly.”
Helpful Report
Posted 4 years ago
Hazel
Verified Buyer
“Pleased with the service. The part was dispatched very quickly. There was delay in it arriving but that was due the courier company. Saab Surgery were helpful in trying to trace the package.”
Helpful Report
Posted 4 years ago
Emily
Verified Buyer
“Quick delivery and easy to contact”
Helpful Report
Posted 4 years ago
Tommy Gemmell
Verified Buyer
“Not a problem with partsgateway great service”
Helpful Report
Posted 4 years ago
George O
Verified Buyer
“The Parts Gateway is a good service for the hard to get parts at a reasonable price, I will try them again in the future. Cheers George”
Helpful Report
Posted 4 years ago
Ade
Verified Buyer
“Not always able to find all parts but a good effort”
Helpful Report
Posted 4 years ago
Michael
Verified Buyer
“I am happy with parts gateway Everything was sorted quick and received my item within 2 days Will surely use these again There was slight damage”
Helpful Report
Posted 4 years ago
Gerry Robertson
Verified Buyer
“Very good service at a reasonable price”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“Time will tell just bought alternator for BP11 FYH replaced it so i gave you 4* see how it goes and then you deserve 5*”
Helpful Report
Posted 4 years ago
Michael
Verified Buyer
“Very efficient to deal with and super fast delivery”
Helpful Report
Posted 4 years ago
Richard
Verified Buyer
“Very happy with the part”
Helpful Report
Posted 4 years ago
Lionel
Verified Buyer
“Disappointed to find slight chip damage to the bottom right hand corner. Any chance of a discount? Managed to carry out a touch up repair.”
Helpful Report
Posted 5 years ago
Nigel Daly
Verified Buyer
“initially sent the wrong part but after contact corrected the error without issue. apart from the initial hickup the dealer was very fare certainly use them again nigel”
Helpful Report
Posted 5 years ago
Matthew Houston
Verified Buyer
“Getting better”
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Posted 5 years ago
Peter
Verified Buyer
“I had fairly quick and useful response to my enquiry.”
Helpful Report
Posted 5 years ago
Chris
Verified Buyer
“received item all ok”
Helpful Report
Posted 5 years ago
Mr
Verified Buyer
“It was fine”
Helpful Report
Posted 5 years ago
PartsGateway Ltd is rated 4.6 based on 10,529 reviews
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