PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,580 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,580 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“The part did not arrive in the stated time but after a phone call to the supplier it was resolved very quickly and I’m happy with the part and the service”

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Posted 6 years ago

“Great system”

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Posted 6 years ago

“Print delivery”

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Posted 6 years ago

“excellent service as usual i would not expect otherwise parts arrived on time and in tip top condition”

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Posted 6 years ago

“Had a very good response to my parts requirement and purchased a good quality part at a reasonable cost. Will definitely use the service again.”

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Posted 6 years ago

“Came really quickly and well packaged - just what I needed excellent selection as well”

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Posted 6 years ago

“Perfect - swift delivery very well packaged”

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Posted 6 years ago

“The items were fine but 1 day delivery turned in 5 day wait but other wise great company”

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Posted 6 years ago

“delivery swift. price reasonable. part installed and working.”

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Posted 6 years ago

“I thought as i had put make and model of car into the system that i would receive the correct mirror. I also thought the mirror i ordered was electric and its manual. I called helpline and was on hold as lines busy for 40 minutes so i gave up Not happy”

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Posted 6 years ago

“Very efficient will definitely use partsgateway again”

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Posted 6 years ago

“As yet the item I purchased has not arrived”

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Posted 6 years ago

“Excellent service. Easy to use. Would use again and recommend”

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Posted 6 years ago

“EXCELLENT SERVICE VERY QUICK TO RESPOND WITHPARTS AVAILABLE AND PRICES AS ALWAYS”

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Posted 6 years ago

“Very pleased with item order (seatbelt)and the way it was handled by staff and delivered within 2days very pleased indeed”

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Posted 6 years ago

“Good reliable service, cheap quality used parts keep me (and my family) on the road, a real help during unexpected motor woes.”

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Posted 6 years ago

“Fast and efficient can recommend”

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Posted 6 years ago

“all my misgivings about sourcing car parts online were laid to rest with this super site. It was so easy and within 20 minutes I had a choice of the parts (2 car doors) I wanted and selected a seller. Delivery was good, fitting in with me and the parts exactly what I wanted. Wouldn't hesitate to recommend this site!”

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Posted 6 years ago

“Part was received quickly, fair condition and communication was good, too good as kept getting offers after purchase and had to look to find how to cancel request”

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Posted 6 years ago

“Very fast delivery of item, ,which fitted a treat. No problems what so ever, will be using again”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,580 reviews