PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,581 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,581 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“It was nice and simple, finding me the cheapest deal. And when ordered it arrived quickly so all good.”

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Posted 6 years ago

“Fantastic service. This part will be going to the south of France.”

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Posted 6 years ago

“Excellent service highly recommend”

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Posted 6 years ago

“Great service. Ordered BMW wing mirror and was delivered within 2days of placing order.”

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Posted 6 years ago

“very good service thank you”

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Posted 6 years ago

“Bought part ordered it never turned up till I emailed them then get told not in stock have all the hassle of refunding money on PayPal waste of time”

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Posted 6 years ago

“Excellent service - friendly, knowledgable & efficient. Part arrived within 24 hours of order. Highly recommended.”

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Posted 6 years ago

“Prompt response, items good condition”

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Posted 6 years ago

“Great service !!! Received my parts within 2 working days”

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Posted 6 years ago

“Great service. Easy to use. Thank you”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“The item that was sent had two broken brackets and one of the bulbs never worked”

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Posted 6 years ago

“Provided a very fast list of suppliers”

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Posted 6 years ago

“Great service every time. great value and quality aprts”

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Posted 6 years ago

“Very easy to order great service parts arrived within three days”

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Posted 6 years ago

“I ordered in the morning and it came the very next day all parts were excellent great service. would definitely recommend and use again and did and was the same great service.”

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Posted 6 years ago

“Very pleased with service ,will definitely use again. My part was exactly what I ordered and is working perfectly.”

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Posted 6 years ago

“Wrong part and no response to my message and voicemail. Also far too many emails for feedback.”

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Posted 6 years ago

“Excellent service from Gateway in supplying names of companies who could suppl me with the part that i needed. Delivered within two days and an excellent service from the supplier. would use again.”

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Posted 6 years ago

“Very good service and time saving. I was a bit apprehensive using the search system, but pleased I did. I required a hub wheel bearing carrier for my 2003 Volvo V70. I put vehicle details in, the part required along with a photo of the damage part and within an hour received 2 quotes which I accepted one. The part was delivered 2 days later and now fitted to my car. Very efficient service, saved me time searching individual scrap yards and got my old car back on the road. Would definitely recommend and use again if the need arises.”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,581 reviews