PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“All good no problems”

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Posted 2 years ago

“Fast well packed delivery”

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Posted 2 years ago

“Very pleased with the service. Part delivered the day after ordering.”

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Posted 2 years ago

“Notts Ford sent the wrong part even though I typed in my car number plate. After over a month and numerous texts/messages I eventually got my money back, but I'm still out of pocket because I had to pay the postage. I wouldn't use Parts Gateway again. They encouraged the seller to reimburse me but I really had to work at it, and they wouldn't help with getting my postage back. Back to eBay.”

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Posted 2 years ago

“Very good service. Arrived promptly .”

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Posted 2 years ago

“You were very efficient at getting each company to respond to my request for the parts I required, The delivery was also very prompt. I would say a job well done.”

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Posted 2 years ago

“Fantastic service and a great price.”

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Posted 2 years ago

“The corner lamp unit replacement arrived promptly following order placement. It was well packed for transit, was of good quality and very good value for money. Excellent service.”

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Posted 2 years ago

“Great value, great service - what else can be said? Will definitely use the service again.”

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Posted 2 years ago

“Very quick to get back to me and product (car seats) were despatched and arrived within a couple of days. They missed one item which when I informed them they got back to me straight away and immediatley despatched the part which arrived next day. Very good and efficent service.”

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Posted 2 years ago

“The part I bought was spot on they were very helpful and I would use part gateway again thank you !!”

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Posted 2 years ago

“Asked for a quote Saturday late pm got excellent quotes by Monday & Tuesday”

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Posted 2 years ago

“Easy process, quick and very cost competitive.”

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Posted 2 years ago

“Very good service.”

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Posted 2 years ago

“Decent, polite and knowledgeable chap i dealt with, quick delivery (a returning customer) who would not hesitate use again”

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Posted 2 years ago

“My experience of getting parts through parts gateway is very satisfactory. Almost straight away I found what I was looking for and received it quickly”

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Posted 2 years ago

“Great site. The only one I could find the looked after car part for my old car.”

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Posted 2 years ago

“Parcel force take forever to deliver other than that all good”

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Posted 2 years ago

“The part arrived exactly what we ordered. We would use them again.”

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Posted 2 years ago

“First class service, fast, item very well packed”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews