PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,414 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,414 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Service”

Helpful Report

Posted 4 years ago

“The site is easy to use and order from, my only criticism is that I never had any emails telling that my order was placed or when to expect it, I contacted the seller directly but didn't get a response, the good news was the part arrived within the week of ordering,”

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Posted 4 years ago

“Ordered part and it arrived dead on time,unfortunately it was the incorrect part(year of vehicle had been misread)They hadn't got the part required so a refund is to be made,awaiting said refund.”

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Posted 4 years ago

“All processes worked well and delivery was as promised”

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Posted 4 years ago

“Good service from Ultimate Styling. Unfortunately there are 2 types of headlamp for my model Skoda Fabia but they only stock one. Contacted them and asked to return the item, which I did (£13 odd parcelforce ) However received a credit from Pay Pal same day, for the headlamp so no problem with the quality of handling this problem.”

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Posted 4 years ago

“Right part delivered on time”

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Posted 4 years ago

“They gave me a choice of suppliers so I found what I wanted. Have not yet fixed part but assume it will be ok”

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Posted 4 years ago

“The item was promptly delivered safely, the packaging was very well done and prevented damage. The item itself was exactly the correct type, fitted perfectly and works well. Time will tell if its a bargain.”

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Posted 4 years ago

“I was pleased with the responses I received and I found what I needed quite quickly”

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Posted 4 years ago

“First time on site was surprised how helpful it was. I will be using the site more often. I have also told my family and friend about the site and they will be using it too. Thank You.”

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Posted 4 years ago

“Have not fitted the part yet hope it fits Please with your service”

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Posted 4 years ago

“Excellent job”

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Posted 4 years ago

“Very efficient, got the parts I needed quickly.”

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Posted 4 years ago

“Pleased with the service. The part was dispatched very quickly. There was delay in it arriving but that was due the courier company. Saab Surgery were helpful in trying to trace the package.”

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Posted 4 years ago

“Quick delivery and easy to contact”

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Posted 4 years ago

“Not a problem with partsgateway great service”

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Posted 4 years ago

“The Parts Gateway is a good service for the hard to get parts at a reasonable price, I will try them again in the future. Cheers George”

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Posted 4 years ago

“Not always able to find all parts but a good effort”

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Posted 4 years ago

“I am happy with parts gateway Everything was sorted quick and received my item within 2 days Will surely use these again There was slight damage”

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Posted 4 years ago

“Very good service at a reasonable price”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,414 reviews