PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service would recommend And use them in the future”

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Posted 9 years ago

“the quotes i got from suppliers were very competitive and with the help from your site it was hassel free will use again if need other parts in the future thanks.”

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Posted 9 years ago

“Recycled Motor Spares of Bury sold me a space-saver wheel for my Subaru XV. However, on arrival I suspected it to have been fitted with totally the wrong profile tyre (confirmed by a visit to a local tyre depot, where I was warned that using the spare - even for a very short space of time - would result in damage to the all-wheel drive system). Although the refund took time, I give due credit to RMS as they phoned me yesterday asking if the refund had arrived in my account. When I said it had not, they processed the refund within two hours. I would recommend this company, but make sure you are certain of your requirements and get them to confirm exactly what will be supplied before placing your order.”

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Posted 9 years ago

“Really quick to set up the parts request and prompt responses from possible suppliers. Nice to be able to read reviews of each supplier and easy to communicate with them. Will definately use the site if I need parts for the car again and would recommend to others.”

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Posted 9 years ago

“A good experience from this organisation. The ordering and payment was simple, the item came quite quickly and was pretty much exactly what I wanted. Importantly the price was very competitive. I can therefore do no more than recommend them to others.”

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Posted 9 years ago

“Fast delivery and the part was used and in good working order”

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Posted 9 years ago

“Very pleased with the service received”

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Posted 9 years ago

“Vvery pleased with the parts gateway service thanks”

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Posted 9 years ago

“hi elec motor for ns mirror was defective phoned got a good response I will use your firm again thanks once more”

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Posted 9 years ago

“the parts arrived in the post on the expected day, fitted and working. not new clean but very acceptable condition.”

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Posted 9 years ago

“Parts Gateway was great and helped me find my part quickly. The company who supplied the part (Oldham Fiat Spares) dispatched the part quickly. Sadly, the delivery company was not up to scratch and couldn't find my address and left my parcel with a shop next door.”

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Posted 9 years ago

“Very pleased with the prices and the final result”

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Posted 9 years ago

“I found what I wanted at a good price. Goods were delivered promptly and in good order”

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Posted 9 years ago

“Part was correct and functional as advertised. Delivered within one day as advertised. Fitted and still working.”

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Posted 9 years ago

“a most efficient service”

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Posted 9 years ago

“brilliant”

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Posted 9 years ago

“Satisfied with the service given even though a little bit on the slow side, but this was the tail end of Easter, so allowance made for that. Thank You all.”

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Posted 9 years ago

“Part arrived well packaged and worked. Will use again”

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Posted 9 years ago

“got there in the end thanks”

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Posted 9 years ago

“I found this experience very helpful and will definitely use again”

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Posted 9 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews