PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

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4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Verry happy with the service. Sourced a part I had spent a week trying to find myself.”

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Posted 9 years ago

“Good communication. Have yet to fit part as it looks tricky but part in good condition”

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Posted 9 years ago

“Speedy delivery and reasonably priced parts, well packaged item received but item was ment to be signed for incase of damages but it was delivered normal 1st class other than that i will use again.”

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Posted 9 years ago

“I find that parts gateway is easy to use and does what it says. I would recommend it”

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Posted 9 years ago

“Great product and the company that sent the part were good.”

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Posted 9 years ago

“The response from dealers was very good and I had a good choice of what I needed. .All gave the actual price and whether delivery was free or chargeable .I needed it the next day and this was a Friday so I paid a bit extra for a Saturday a.m. Delivery. It turned up 10.15 am Saturday. Job done !!”

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Posted 9 years ago

“Good Service”

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Posted 9 years ago

“Very helpful when I telephoned them and I received the car body part the next day.”

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Posted 9 years ago

“Your service is quick efficient & good value”

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Posted 9 years ago

“A quick and easy way to check for quotes and had a couple of offers within 2 days.”

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Posted 9 years ago

“Not all suppliers were interested in going the extra mile to help, but I found one that was prepared to & received excellent service.”

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Posted 9 years ago

“Found 2 suppliers of the part I was looking for. Made my selection (after further questions, quickly answered) and part arrived. Fitted and now working.”

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Posted 9 years ago

“Thank you for supplying my wiper relay all works well”

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Posted 9 years ago

“Arrived on time and was correct ,the only trouble was the colour trim would not clip back on ,but hope I can use the one from my original one if not can glue or tape .”

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Posted 9 years ago

“First part was faulty, I returned and received a replacement within a couple of days so no problems with service. Retailer contacted me to say replacement had been despatched so I was kept up to date. Replacement item was fine, well packaged and suitable, so overall quite happy with my purchase.”

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Posted 9 years ago

“Supplied what I required and delivered as advised”

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Posted 9 years ago

“Although there was a misunderstanding PG were very helpful, and issued an immediate refund with no delays. Thank you.”

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Posted 9 years ago

“Very quick service , but sadly wrong part sent. Had ordered mirror for passenger door & received mirror for drivers door.”

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Posted 9 years ago

“My rear bumper arrived very quickly, needed some alterations to fit but no real problems. have justb sent a request for another quote for sills needed to be welded on for MOT”

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Posted 9 years ago

“Parcel force has lost my item but have spoken to Tri-Star and will try to get a replacement so I wait in anticipation..............”

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Posted 9 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews