PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,583 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,583 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order the part and a lot of choice. Very pleased”

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Posted 6 years ago

“Part was perfect. Works like new. Helped turn a quoted £400 fix into a £65 repair”

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Posted 6 years ago

“Very good service will be pleased to do business with you again”

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Posted 6 years ago

“Item as described,fast delivery definitely recommended seller. A pleasure to deal with would use again”

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Posted 6 years ago

“Dobra obsługa klienta,szybka dostawa następnego dnia.”

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Posted 6 years ago

“The bumper shop worst I’ve ever dealt with no people skills just take your money and run sent out completely wrong part now I’m fighting to get my money back and there expecting me to cover the cost of sending wrong part back disgusting”

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Posted 6 years ago

“part ordered came within 24 Hours to Co Antrim unfortunately it did not fit but my money was refunded right away when I returned it great no hassle service”

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Posted 6 years ago

“thank you for the gearbox you are the best!”

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Posted 6 years ago

“provide a good efficent service.”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Fast quotes and plenty for my part, but I assumed that all the quotes would be for the right part (I needed drivers side mirror) and the one I got was for the other side ! Also it said 1-2 days delivery and it took 8. So next time I will double check both those things. BUT the seller (Ted4Parts) were absolutely brilliant”

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Posted 6 years ago

“Searched for a replacement Quarter light window and had many responses and varying prices. Chose one, i paid, they delivered, all excellent. I takes away the need for you go go searching all the scrap yards yourself.”

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Posted 6 years ago

“I was very happy with the service very quick and efficient.”

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Posted 6 years ago

“Website easy to use, delivery quick and more to the point the correct part arrived.”

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Posted 6 years ago

“Had wrong part sent out, they quickly sorted out the right one and sent it out. Great customer service.”

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Posted 6 years ago

“I had no problems. Fast delivery and well packaged.”

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Posted 6 years ago

“fantastic, all good and very happy”

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Posted 6 years ago

“I am afraid to say not very well. The part I ordered was wrong which is annoying but not the end of the world. So I tried phoning many times told it was not possible to be connected. E mailed no reply . So No £35 plus another £40 for another motor from elsewhere.not impressed”

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Posted 6 years ago

“Friendly service , prompt deliver.”

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Posted 6 years ago

“The goods arrived very quick and there was no damage but it was the wrong part.”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,583 reviews