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PartsGateway Ltd Reviews

4.6 Rating 10,528 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,528 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Steve
Verified Buyer
“I got offers really quickly”
Helpful Report
Posted 3 years ago
Martin Doughty
Verified Buyer
“Good service,was contacted by supplier on telephone, part despatched and received promptly.”
Helpful Report
Posted 3 years ago
Graham
Verified Buyer
“Parts getaway is a good system to get used parts . MY experience was satisfactory as the part I received was ok for the price, as there were some aged faults that I rectified myself to stop further wear. Overall I would use PartsGateway again but the price has to warrant not to buy new.”
Helpful Report
Posted 3 years ago
Noel
Verified Buyer
“Unable to comment as the item was sent direct to our garage so not seen. Have heard nothing from garage yet as we are away”
Helpful Report
Posted 3 years ago
Robert
Verified Buyer
“EXTREMELY HELPFUL PITY ABOUT THE POSTAL STRIKE”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Very good service.”
Helpful Report
Posted 3 years ago
Mr Michael McCarthy
Verified Buyer
“Parcel force take forever to deliver other than that all good”
Helpful Report
Posted 3 years ago
Sara
Verified Buyer
“The oil cap ordered was the type needed to fit my car and it arrived when it was due to be delivered”
Helpful Report
Posted 3 years ago
Ian
Verified Buyer
“Very efficient, easy to use web page. I always use them when I need to source parts.”
Helpful Report
Posted 3 years ago
Graham
Verified Buyer
“Plenty of contacts and I got the part required..”
Helpful Report
Posted 3 years ago
Martin
Verified Buyer
“PartsGateway supplied a couple of good quotes. Was able to get the item I needed in 3 days. Well done 👏”
Helpful Report
Posted 3 years ago
Chris Lee
Verified Buyer
“Found part - decent price - ordered and delivered fine.”
Helpful Report
Posted 3 years ago
Robert
Verified Buyer
“Reasonably priced par, quick delivery and well packaged. Part was correct and good working order. Very pleased with the service.”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Overall happy with transaction . However seemed to be a break down in communication with the part supplier , I resolved the issue with a phone call and the part supplier was very efficient”
Helpful Report
Posted 3 years ago
P & R Gladden
Verified Buyer
“Really good experience and easy to use, will use again.”
Helpful Report
Posted 3 years ago
Mr
Verified Buyer
“Parts listed and one quote received within three days ... parts verified as correct part number and duly bought and swiftly delivered by the dealer. Now on the car and working.”
Helpful Report
Posted 3 years ago
David
Verified Buyer
“An easy-to-use website when searching for components. Slightly longer delivery time than quoted and amount of packing within a larger box than required. Minor point,but half-filled recycle bin.”
Helpful Report
Posted 3 years ago
Sean
Verified Buyer
“Great service and delivered promptly, GRAET price to.👍”
Helpful Report
Posted 3 years ago
Joan
Verified Buyer
“Excellent efficient and prompt service”
Helpful Report
Posted 3 years ago
Leigh
Verified Buyer
“Very good service for telephone, email and delivery, all 3 aspects were very good.”
Helpful Report
Posted 3 years ago
PartsGateway Ltd is rated 4.6 based on 10,528 reviews
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