PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am old enough to remember the days of climbing over wrecked cars in breakers yards after a long drive for no reward. I have used this service several times and it works well, this is exactly the type of service the internet was made for.”

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Posted 9 years ago

“Quick response part was wellprotected person telephoned to make sure the part was the correct one well donr”

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Posted 9 years ago

“I recently used parts gateway to find a part for my van and thought it worked really well and saved me quite a bit of time, compared to the time I have spent before when looking for the right part. The vendor I used was very quick sending the item out.”

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Posted 9 years ago

“Good service although item was a day later than stated the customer service i recieved when i contacted the company was very good.”

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Posted 9 years ago

“excellent service, my part arrived a day earlier than stated, good quality and perfect match.”

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Posted 9 years ago

“All good pleased with the part all ready on van Good service will use again”

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Posted 9 years ago

“Part was ordered and arrived 3 days later as promised. The part was what was required and worked perfectly well. This was good service”

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Posted 9 years ago

“Was a bit sceptical of how this would work - but it was great. The part for my Audi was sourced and I had several quoutes. Have recommended to others and will use again myself if need be”

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Posted 9 years ago

“Hi really sorry but haven't left any feedback as the radiator as not yet been fitted in my dad's van. But as soon as it has I will but Thank you very much for speedy delivery”

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Posted 9 years ago

“Cheapest by far and very quick delivery.”

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Posted 9 years ago

“very good service! wrong parts deliverd, but not fault of parts gatrway. money returned +full p&p!”

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Posted 9 years ago

“I collected the part myself and so far so good, it fitted correctly as it was a genuine Ford part. the only small problem, was cleaning/ removing the the writing on the mirror, which identified the part for their stock control, the white paint like substance was quite hard to remove. but apart from that I am very satisfied.”

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Posted 9 years ago

“Good service and communication with fair price and good quality parcel”

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Posted 9 years ago

“Got the parts, as described, in a timely manner. Very happy.”

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Posted 9 years ago

“I was given a very helpful assistance with the obtaining the correct item I was ordering ( replacement gear stick knob for Ford Fiesta, GFO 6AXG) , and received good communication as to the progress of the order. I also found the cost quite acceptable too. I would recommend this company to anyone requiring replacement parts for their vehicle.”

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Posted 10 years ago

“very good all around”

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Posted 10 years ago

“Good service, but since signing up I seem to have had lots of spam emails.”

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Posted 10 years ago

“Right part was supplied at competitive price and delivered in good time.Thanks”

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Posted 10 years ago

“They found a good cheap price for the part I wanted.”

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Posted 10 years ago

“Order and payment straightforward, item as requested but was left with unknown neighbours and no delivery advice. Supplier was however very helpful in cheking for us and we would certainly use again.”

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Posted 10 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews