PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,415 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,415 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice and easy”

Helpful Report

Posted 6 years ago

“spot on”

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Posted 6 years ago

“Was very helpful quick delivery”

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Posted 6 years ago

“Good price and valuable service.”

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Posted 6 years ago

“Product as described. Very happy with delivery and packaging. Thank you”

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Posted 6 years ago

“The item was as expected. The one thing that could be improved is the shipping window. I ordered on a Thursday and expected it the next business day according to the confirmation, however it didn’t arrive until Tuesday. I think you just need to be more realistic.”

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Posted 6 years ago

“Part delivered was as expected and excellent quality”

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Posted 6 years ago

“Filled in enquire form stated what I wanted uploaded a photo within minutes I had reply’s along with prices and pictures. Very easy to use and get results.”

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Posted 6 years ago

“Great service N”

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Posted 6 years ago

“Ordering was easy, delivered with specified delivery time. Satisfied customer would use again.”

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Posted 6 years ago

“Worked really well. Found the part I was after at a reasonable price.”

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Posted 6 years ago

“You can not beat a computer system that brings together buyer and seller effectively closing the problem of contact and distribution. Got and am getting my parts to repair my car.”

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Posted 6 years ago

“Part arrived 1 week after purchase but it arrived in good condition and was correct fitting. There was no fixings included so I had to source additional but was no bother. All in all I am happy with the product.”

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Posted 6 years ago

“Part arrived by parcel post (Royal Mail). Postman handed the box to us - no signature or electronic pad. Asked him to wait until we opened it to check for damage as per instructions info when ordering. He said " Open it if ye want" then ran off. Anyway part was okay. Ordering was no problem.Would use PGL again. Many thanks.”

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Posted 6 years ago

“Great service and delivery on time. Definitely will use again. Thanks!”

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Posted 6 years ago

“good service,ordered gearbox came when they said exact fit good good”

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Posted 6 years ago

“Excellent service and speedy delivery. If I needed parts again would be back!”

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Posted 6 years ago

“Part was sent quickly and was in very good condition as described. I feel that the carriage charge was far higher than I would have expected, comparing it to most of the on-line purchases I have made both from the UK and abroad.”

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Posted 6 years ago

“Good quick service part delivered as requested.”

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Posted 6 years ago

“Bumper arrived in good time and was in the condition as described and shown in the photo's. The only thing that annoyed me was l got charged an extra £45 for postage after l had already paid £15 for it.”

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Posted 6 years ago

PartsGateway Ltd is rated 4.6 based on 10,415 reviews