PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,584 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,584 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“Quick delivery”

Helpful Report

Posted 7 years ago

“Efficient & prompt during the enquiry process. Equally so when ordering & the delivery was second to none. Received all the correct parts within the stated timescales with no issues at all, I would thoroughly endorse & recommend to anyone.”

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Posted 7 years ago

“My experience with this company was absolutely superb in every way. Prompt, efficient and very pleasant staff who overcame a slight problem with some damage on the order. It is heartening find a company that cares.”

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Posted 7 years ago

“Excellent, easy to use service.”

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Posted 7 years ago

“Really excellent service whose best offers consistently beat other search engines but wait all quotes to be received. Well done with a truly 5* service saving me a considerable sum over the manufacturer's prices.”

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Posted 7 years ago

“Excellent service correct part arrived on time, just before Christmas.”

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Posted 7 years ago

“Easy and quick,trusted parts, takes the hard work out of searching. Well recommend”

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Posted 7 years ago

“Exactly what I was looking for, good price, quick delivery”

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Posted 7 years ago

“Great service N”

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Posted 7 years ago

“Great idea and works well. I would recommend to others.”

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Posted 7 years ago

“Good website. No problem with any aspect of my purchase.”

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Posted 7 years ago

“Ordered space saver wheel for wives car and provided full details of the car to make sure I got the correct one. The wheel arrived okay, however it does not fit in the boot even with the tyre fully deflated, so it is of no use as an emergency spare. Notified the supplier who said they would despatch the correct space saver, but have heard nothing since, despite e-mailing them to ask what is happening.”

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Posted 7 years ago

“Prompt helpful service Parts were exactly as discribed”

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Posted 7 years ago

“When need a part for a car I have been very happy in finding the part I need. Will in future still use PartsGateway”

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Posted 7 years ago

“Excellent that’s all I can say.”

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Posted 7 years ago

“Orded part on the 12th Dec it is know the 20th Dec and still no part.then i get a email as king for my address.well here we go .Mr R Schofield,89 Kingsley Rd,silverstone,NN128UE. Not very good service after being told 2to 3 day delivery, you have my money know i would like my order.ASAP”

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Posted 7 years ago

“Parts gateway provided me with numerous quotes to choose from. And I ordered the part I needed and it arrived within 48 hours, and it works fine. An excellent service. Very simple to use.”

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Posted 7 years ago

“great service found the parts straight away and was in my hands in two days”

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Posted 7 years ago

“Part came quickly , was told to check it before I signed for it but courier said no signature was required”

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Posted 7 years ago

“Ordering was easy, delivered with specified delivery time. Satisfied customer would use again.”

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Posted 7 years ago

PartsGateway Ltd is rated 4.6 based on 10,584 reviews