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PartsGateway Ltd Reviews

4.6 Rating 10,568 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,568 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read PartsGateway Ltd Reviews
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Mr
Verified Buyer
“Parts were easy to find and quickly dispatched, arrived safely and now my car looks as good as new!”
Helpful Report
Posted 1 year ago
Simon
Verified Buyer
“Excellent service - product and described and swiftly dispatched. Highly recommended.”
Helpful Report
Posted 1 year ago
Alan
Verified Buyer
“One of the companies that u deal with tried to rip me off buy showing a photo of postage package sent two weeks pass no item ,company said had been sent, on checking parcel force item was never posted ( fraud comes to mind)”
Helpful Report
Posted 1 year ago
Mrs Susan
Verified Buyer
“very good arrived within two days”
Helpful Report
Posted 1 year ago
Michael
Verified Buyer
“Clear product description, easy to find the right part, item dispatched immeadiatly and the item was very well wrapped and protected. Item in good condition and as described.”
Helpful Report
Posted 1 year ago
Andrew Clarke
Verified Buyer
“I found using PartsGateway easy and very helpful, I now have the required item at a very reasonable price,thank you.”
Helpful Report
Posted 1 year ago
George
Verified Buyer
“Unfortunately the wrong part was supplied. We ordered and paid for power steering pump, but received a power steering column.”
Helpful Report
Posted 1 year ago
Robert
Verified Buyer
“Easy to use, found my part quickly.”
Helpful Report
Posted 1 year ago
Terry
Verified Buyer
“Brilliant service.”
Helpful Report
Posted 1 year ago
Shamsher
Verified Buyer
“I am very pleased, found my vauxhall Zafira front Driveshaft so easy and quick and recieved the correct part within two days. Thank you”
Helpful Report
Posted 1 year ago
Mr
Verified Buyer
“Great service on the phone. Great service delivery. Excellent quality of parts, fantastic service.”
Helpful Report
Posted 1 year ago
Lorraine
Verified Buyer
“Very pleased. Very quick delivery.”
Helpful Report
Posted 1 year ago
Jane Teasdel
Verified Buyer
“The part on the website was actually not the one described so not suitable. Thankfully the company noticed it was not what I required and cancelled the order”
Helpful Report
Posted 1 year ago
Kyle
Verified Buyer
“Excellent found my parts easily and put me in contact with sellers I wouldn't of found and with ease.”
Helpful Report
Posted 1 year ago
David
Verified Buyer
“A very rapid response to my quote request. Required part delivered promptly.”
Helpful Report
Posted 1 year ago
Mrs Sheila Thompson
Verified Buyer
“Found the perfect part that I needed.”
Helpful Report
Posted 1 year ago
Paul
Verified Buyer
“top service”
Helpful Report
Posted 1 year ago
Graham
Verified Buyer
“Hi pleased with the system you operate ..not happy paying through PayPal though ..there were subsequent security issues .”
Helpful Report
Posted 1 year ago
Mr Geoffrey Maddison
Verified Buyer
“I was able to find a supplier quite easy for the item I required. Which was supplied by the Airbag Team, and was in excellent condition and in next no time I had the old one out and the replacement installed.”
Helpful Report
Posted 1 year ago
Christine
Verified Buyer
“Great communication, parts arrived in good condition and on time. Thank you 😊”
Helpful Report
Posted 1 year ago
PartsGateway Ltd is rated 4.6 based on 10,568 reviews
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