PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,545 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,545 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

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“very good arrived within two days”

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Posted 1 year ago

“Clear product description, easy to find the right part, item dispatched immeadiatly and the item was very well wrapped and protected. Item in good condition and as described.”

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Posted 1 year ago

“I found using PartsGateway easy and very helpful, I now have the required item at a very reasonable price,thank you.”

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Posted 1 year ago

“Unfortunately the wrong part was supplied. We ordered and paid for power steering pump, but received a power steering column.”

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Posted 1 year ago

“Easy to use, found my part quickly.”

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Posted 1 year ago

“Brilliant service.”

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Posted 1 year ago

“I am very pleased, found my vauxhall Zafira front Driveshaft so easy and quick and recieved the correct part within two days. Thank you”

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Posted 1 year ago

“Great service on the phone. Great service delivery. Excellent quality of parts, fantastic service.”

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Posted 1 year ago

“Very pleased. Very quick delivery.”

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Posted 1 year ago

“The part on the website was actually not the one described so not suitable. Thankfully the company noticed it was not what I required and cancelled the order”

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Posted 1 year ago

“Excellent found my parts easily and put me in contact with sellers I wouldn't of found and with ease.”

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Posted 1 year ago

“A very rapid response to my quote request. Required part delivered promptly.”

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Posted 1 year ago

“Found the perfect part that I needed.”

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Posted 1 year ago

“top service”

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Posted 1 year ago

“Hi pleased with the system you operate ..not happy paying through PayPal though ..there were subsequent security issues .”

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Posted 1 year ago

“I was able to find a supplier quite easy for the item I required. Which was supplied by the Airbag Team, and was in excellent condition and in next no time I had the old one out and the replacement installed.”

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Posted 1 year ago

“Great communication, parts arrived in good condition and on time. Thank you 😊”

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Posted 1 year ago

“My whole experience was online, untill we discovered APC Hadnt delivered as orderd. Darryl called them and they delivered within 2 days. I did take a rather nice call from Darryl. Who I will be in touch with again and again for more parts. I'd say he over delivered on the service. Thoroughly recomend this company. I will be back ! and my name isnt Arnold !!”

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Posted 1 year ago

“Good price Good service”

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Posted 1 year ago

“Excellent service from two suppliers - one discovered the part he was about to supply was in fact damaged, called immediately to explain and apologise and refunded the payment I had made very promptly. The other supplied the part in quick time and without any problem. Very pleased.”

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Posted 1 year ago

PartsGateway Ltd is rated 4.6 based on 10,545 reviews