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PartsGateway Ltd Reviews

4.6 Rating 10,678 Reviews
91 %
of reviewers recommend PartsGateway Ltd
4.6
Based on 10,678 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Good value for money. Prompt delivery. Very pleased.
Helpful Report
Posted 5 years ago
Two quotes within a day for a part difficult to find
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Posted 5 years ago
Quick delivery and easy to contact
Helpful Report
Posted 5 years ago
fast delivery 5 star service. part i bought in good working order
Helpful Report
Posted 5 years ago
Many thanks for the speedy deliver and more important the god quality of the product which was also correct. Priced just right.
Helpful Report
Posted 5 years ago
part as described, well packaged easy to fit. was late arriving but not their fault.. it was a problem with courier
Helpful Report
Posted 5 years ago
The part sent to me was the wrong side which is obviously human error. This can happen to us all. I have returned the part and discussed the problem on the phone. The correct part is to be sent as soon as it is available. I feel that I will be able to give a more objective review after I have received the correct part.
Helpful Report
Posted 5 years ago
My main problem was I had no idea when it was going to arrive, hence I had to stay around for days until it did. Usually you a delivery company name and a tracking referrence. I think because it it was not a commerical delivery that is why it was absent. The hub also came with a new tyre on, which I did not expect, unfortunately I could not use it as it was wrong size :o(
Helpful Report
Posted 5 years ago
Excellent service will use it again
Helpful Report
Posted 5 years ago
1. very helpful staff 2. quick delivery 3. problem resolution to a high standard
Helpful Report
Posted 5 years ago
Really good and helpful service especially when the first part ordered did not fit so a replacement was sent hassle free. However when the new part arrived and was fitted to my cat, although it worked the motor made and still makes and really bad grinding noise.
Helpful Report
Posted 5 years ago
No complaints. Goods delivered on time in good condition as promised.
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Posted 5 years ago
Very User friendly portal. Will use again
Helpful Report
Posted 5 years ago
I ordered and paid for a wing mirror. After 4 days it didn't turn up. I called the sender and apparently the wing mirror had been sold months before by partsgateway. I gained a full refund by the vendor and he apologised. Even after this Partsgateway continued to send emails to say the same part was for sale. Might be a good idea for partsgateway to remove products 9f there site that have been sold. Not a good experience.
Helpful Report
Posted 5 years ago
Gave me confirmation that I was buying the correct item, and delivered on time in good condition. Very pleased
Helpful Report
Posted 5 years ago
You made hunting for an obscure part easy! Thank you!!
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Posted 5 years ago
Brilliant,
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Posted 5 years ago
Very pleased with my purchase, package areived in time and very well wrapped.
Helpful Report
Posted 5 years ago
Excellent Service let down (through no fault of MJM whatsoever) by abysmal courier service, supposedly next day but took ONE WEEK!
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Posted 5 years ago
At first I wasn't sure of what would arrive,but I needed have worried,fantastic service throughout.Brilliant
Helpful Report
Posted 5 years ago
PartsGateway Ltd is rated 4.6 based on 10,678 reviews