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PartsGateway Ltd Reviews

4.6 Rating 10,581 Reviews
91 %
of reviewers recommend PartsGateway Ltd
Company Reviews Metrics Info
4.6
Based on 10,581 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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Mr
Verified Buyer
“I used this site to order a part for my Volvo... I was a little concerned that I would get millions of rubbish emails and calls but was actually very, very impressed with the service! I quickly received two genuine, reasonably priced quotes. I accepted one of them, paid for the part, which was delivered within 48 hours... Excellent service... can't speak highly enough...”
Helpful Report
Posted 6 years ago
Linda
Verified Buyer
“A simple operation which opened up numerous options. So easy. Would definitely recommend.”
Helpful Report
Posted 6 years ago
Pat Gilbertson
Verified Buyer
“I needed a part for my new truck without buying at manufacturers prices! Parts Gateway quickly provided me with several alternative companies. I received a quality replacement the next day. So impressed. Would definitely use P.G. again.”
Helpful Report
Posted 6 years ago
John
Verified Buyer
“First time using Partsgateway but not the last. Managed to get a few quotes I was looking for a wing mirror and got exactly the one I wanted in the matching colour and at cheap price. Great Service”
Helpful Report
Posted 6 years ago
Mike
Verified Buyer
“Fast and accurate”
Helpful Report
Posted 6 years ago
Anonymous
Verified Buyer
“Wanted a off side back light witch I believe is behind the driver but resived near side light”
Helpful Report
Posted 6 years ago
Ashley
Verified Buyer
“Great product and quick delivery”
Helpful Report
Posted 6 years ago
Darren
Verified Buyer
“Great service”
Helpful Report
Posted 6 years ago
Tony
Verified Buyer
“Very please will use you all the time thank you for very good service.tony”
Helpful Report
Posted 6 years ago
William Brown
Verified Buyer
“Partsgateway have been very helpfull in getting the parts I needed”
Helpful Report
Posted 6 years ago
A N
Verified Buyer
“Good service I will recommended to friends and relative.”
Helpful Report
Posted 6 years ago
Steven
Verified Buyer
“Gearbox has been on the van for over a month and all's well Thanks”
Helpful Report
Posted 6 years ago
David
Verified Buyer
“Discovered by accident - extremely useful. Very instinctive. Easy to set up request ad, 2 responses within 10 minutes for very difficult to get hold of part, purchase achieved within half an hour following technical queries being answered. Part arrived following day for excellent price - couldn't be happier!!”
Helpful Report
Posted 6 years ago
Dave
Verified Buyer
“All good, except some parts that came up were not for the car I accurately described, did however get right part from list”
Helpful Report
Posted 6 years ago
Anthony
Verified Buyer
“Easy to use, quick replies from suppliers, have used parts gateway for years, never had a problem . 10/10 for service/parts”
Helpful Report
Posted 6 years ago
Matthew
Verified Buyer
“The Part never arrived. The seller didn't quibble about giving a refund. PartsGateway seems good in theory.”
Helpful Report
Posted 6 years ago
Sandy Sandison
Verified Buyer
“Once you have submitted the part/parts you require the response is quick. Then you can choose who you would like to buy from, and the suppliers do not bug you for a sale. Will keep using the very good service.”
Helpful Report
Posted 6 years ago
Jane
Verified Buyer
“Quick delivery. Delivery driver unhelpful”
Helpful Report
Posted 6 years ago
Emma
Verified Buyer
“The part its self took longer than stated and I had tried to contact several times on the number provided on the email I also text and emailed and had no response, when the part came it was wrong but however even though an inconvenience they did give a full refund no questions asked. And was back in my bank account with in 48hrs”
Helpful Report
Posted 6 years ago
Peter Durkin
Verified Buyer
“Part as described, response to queries not quick at all, but all arrived as requested”
Helpful Report
Posted 6 years ago
PartsGateway Ltd is rated 4.6 based on 10,581 reviews
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