PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,036 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,036 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reasonably priced par, quick delivery and well packaged. Part was correct and good working order. Very pleased with the service.”

Helpful Report

Posted 1 year ago

“Overall happy with transaction . However seemed to be a break down in communication with the part supplier , I resolved the issue with a phone call and the part supplier was very efficient”

Helpful Report

Posted 1 year ago

“Really good experience and easy to use, will use again.”

Helpful Report

Posted 1 year ago

“Parts listed and one quote received within three days ... parts verified as correct part number and duly bought and swiftly delivered by the dealer. Now on the car and working.”

Helpful Report

Posted 1 year ago

“An easy-to-use website when searching for components. Slightly longer delivery time than quoted and amount of packing within a larger box than required. Minor point,but half-filled recycle bin.”

Helpful Report

Posted 1 year ago

“Great service and delivered promptly, GRAET price to.👍”

Helpful Report

Posted 1 year ago

“Excellent efficient and prompt service”

Helpful Report

Posted 1 year ago

“Very good service for telephone, email and delivery, all 3 aspects were very good.”

Helpful Report

Posted 1 year ago

“Good WEB site for finding parts . However, while the quote showed VAT included when it came to payment VAT was added to the total. Delivery was good.”

Helpful Report

Posted 1 year ago

“Very easy to locate part required. Easy to pay for it. Seller that I was put in touch with had prompt delivery. Exactly the part I needed, now fitted.”

Helpful Report

Posted 1 year ago

“Very happy with the service, highly recommended.”

Helpful Report

Posted 1 year ago

“Regards sources vendor: Delivered Part All Good - Incompetent Delivery Department Trust Pilot - DKSlavage https://uk.trustpilot.com/reviews/6261d5537b2618e9fea26c4a”

Helpful Report

Posted 2 years ago

“I was looking for a near side rear window regulator for a C4 2012 I had never tried a parts site like this before and must say it was fine and I was pointed in the right direction and made contact with a company who had the part I needed and we arranged for the part to be delivered as I’m in Northern Ireland it took a bit longer while that’s not down to PartsGateway everything went well part installed at a fraction of a dealer bought part so thanks PartsGateway if I need another part I will give you a try first as C4 parts are hard to get.”

Helpful Report

Posted 2 years ago

“Great service!”

Helpful Report

Posted 2 years ago

“Very quick response. Used previously and will use again.”

Helpful Report

Posted 2 years ago

“Great way of buying secondhand parts easy to use reliable service product came within a couple of days”

Helpful Report

Posted 2 years ago

“The part arrived on time and in good condition”

Helpful Report

Posted 2 years ago

“Easy to use website. Ordered part using paypal. Good job as didn't receive confirmation from company. Left a few days but nothing. Rang the company who said I should have (No not in my spam folder) they checked told me despatched and the tracking number. Great service. Part arrived 2 days later. Part came as described well packaged. Fitted and works perfectly. Would have been 5 star if emails had been sent.”

Helpful Report

Posted 2 years ago

“Very reliable and relatively inexpensive cooked with professionalism”

Helpful Report

Posted 2 years ago

“Good service ,,, good parts as required ,, 2nd hand door , but after fitting door ect , plugged in electric door loom , and no electric windows ,, due to loob was different on 2nd hand door ..”

Helpful Report

Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,036 reviews