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PartsGateway Ltd Reviews

4.6 Rating 10,609 Reviews
91 %
of reviewers recommend PartsGateway Ltd
4.6
Based on 10,609 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Ok. Everything was ok
Helpful Report
Posted 7 years ago
Simple and straight forward service that worked well.
Helpful Report
Posted 7 years ago
Quick to get a list of companies able to supply part required. Once seller chosen, quick service.
Helpful Report
Posted 7 years ago
Ordered parts on the Thursday. Received them promptly (well, as promptly as Snowmageddon 2018 would allow anyways). Team were helpful in assisting with finding them again when the couriers lost them. As an ex dispatch clerk I was impressed with their professional attitude.
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Posted 7 years ago
It took a few weeks & a unit that arrived soaked through (so was useless) but eventually I got just what I wanted. I had the unit fitted yesterday & it works perfectly.
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Posted 7 years ago
He kept us informed through the whole process.
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Posted 7 years ago
Ordered an alternator, but unfortunately the delivery wasn't received. E-mailed Partsgateway and a second alternator was delivered successfully.
Helpful Report
Posted 8 years ago
Sorted the part I needed at a competative price, and promptly delivered
Helpful Report
Posted 8 years ago
Materials arrived on time and good quality
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Posted 8 years ago
Very quickly and efficiently found my car and secured the correct part for it. Delivery and payment were equally problem free... parts turned up in two days. Fantastic
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Posted 8 years ago
very efficient and helpful
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Posted 8 years ago
found the part that I needed very quick, only problem was when I paid for it I had a email from the seller saying that it wasn't available and they were refunding my money, I then had to re-order which the seller was brilliant but YODEL failed to deliver the part on the day.
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Posted 8 years ago
very good service ..Thank you
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Posted 8 years ago
excellent service fast delivery although stated next day delivery it was not but fast delivery all the same very pleased with item will shop from you again.
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Posted 8 years ago
Prompt Response
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Posted 8 years ago
I was looking for rear lights for my toyota nd they quickly came up with 12 good quotes and after a couple questions to one supplier i had my lights within 48hrs. Very good service.
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Posted 8 years ago
Great service and a great price
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Posted 8 years ago
by putting me in touch with people who may have been able to help, sadly nobody could help this time.
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Posted 8 years ago
I received 3 quotes within a few hours. I selected my supplier who delivered within 2 days. I was happy with the process and will use again.
Helpful Report
Posted 8 years ago
Did exactly what I expected, quotes came in from dealers for the right part & these were notified in good time. I liked the customer reviews also - this helps to have faith that they are reputable. I would encourage the dealers to add photos to the parts - this both makes it easy to identify that they are quoting the right part and also enables the buyer to assess the condition.
Helpful Report
Posted 8 years ago
PartsGateway Ltd is rated 4.6 based on 10,609 reviews