PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,390 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,390 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got exactly what I needed and quickly. Thank you.”

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Posted 2 years ago

“Speedy delivery, part fitted and working”

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Posted 2 years ago

“After struggling to find an obsolete window for my treasured Volvo V40, I came across PartsGateway. I found the site easy to use, and I received a quote from Volvo Saab Breakers within minutes. I contacted them to confirm the sale, and collected the part within days. All round excellent service.”

PartsGateway Ltd 5 star review on 27th May 2022

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Posted 2 years ago

“It came as they said it would. The part was in good condition and I just put it on was a good part thank you again. john”

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Posted 2 years ago

“Great place to get parts for my van, will 100% use again. Very cheap and friendly/ helpful staff and very quick delivery , item was more than well packed. Only downside was DHL delivery firm they use who were a nightmare to deal with to get my parcel . Took 2 weeks to eventually get my parcel . PartsGateway were brilliant about it and helpful as not their fault.”

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Posted 2 years ago

“Very helpful. Good communication. Happy with the gearbox supplied. Delivered straight to my local garage”

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Posted 2 years ago

“I received a brilliant service”

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Posted 2 years ago

“Excellent service would definitely use again thanx again”

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Posted 2 years ago

“Excellent. I needed a driveshaft for my car, they found me a few different quotes and the part arrived quickly. Really happy with that”

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Posted 2 years ago

“I needed a tailgate lock for my '04 Audi A6 that was out of stock and no one could quote a definite date for availability. The car was effectively unusable as the tailgate had to be held closed by a strap and it could not be properly secured against a break-in. I was contacted by a 'breake'r who had the right part and it was quickly ordered and sent to me. Now fitted and working perfectly. I am well pleased.”

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Posted 2 years ago

“Very good service for telephone, email and delivery, all 3 aspects were very good.”

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Posted 2 years ago

“Ordered a fuel pipe and got 2 calls the next day Part is perfect. Only problem was it took a week to deliver but that was down to royal mail not the breaker”

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Posted 2 years ago

“Excellent service. Great price. Very polite when they Rang me to check when they had a query. Parcel came well wrapped and fast.”

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Posted 2 years ago

“This was my 1st time using this site and I was very impressed. I'd had touble finding the absolute correct wing mirror for my car but they found it for me. I will use again for sure.”

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Posted 2 years ago

“a front bumper was ordered for my Hyundai, the parts were detailed correctly and dispatched promptly, a first rate service.”

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Posted 2 years ago

“All great now fitted and working excellent customer service supplier taking the trouble to check we were both talking about the same part. Thanks”

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Posted 2 years ago

“Simple to use, supplier of part was flagged up and purchase of part completed with no hassle.”

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Posted 2 years ago

“Service from start to finish from the Guys inc Mo at Orange Autosalvage Altham Lancs quick easy to confirm part reqd arrived so well packaged a Credit to all and Parcelforce will us them again as firt call thanks to all concerned”

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Posted 2 years ago

“Very helpful,quick delivery”

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Posted 2 years ago

“Thank you very much for finding my car parts.”

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Posted 2 years ago

PartsGateway Ltd is rated 4.6 based on 10,390 reviews