PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.58

4.6 Rating 10,036 Reviews

92 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,036 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 15th January 2024

Robert

PartsGateway Ltd 5 star review on 7th November 2023

Ionut-catalin Iosub-crudu

PartsGateway Ltd 5 star review on 7th August 2023

Anonymous

Anonymous // 01/01/2019

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“The part on the website was actually not the one described so not suitable. Thankfully the company noticed it was not what I required and cancelled the order”

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Posted 1 month ago

“Excellent found my parts easily and put me in contact with sellers I wouldn't of found and with ease.”

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Posted 1 month ago

“A very rapid response to my quote request. Required part delivered promptly.”

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Posted 1 month ago

“Found the perfect part that I needed.”

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Posted 1 month ago

“top service”

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Posted 1 month ago

“Hi pleased with the system you operate ..not happy paying through PayPal though ..there were subsequent security issues .”

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Posted 1 month ago

“I was able to find a supplier quite easy for the item I required. Which was supplied by the Airbag Team, and was in excellent condition and in next no time I had the old one out and the replacement installed.”

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Posted 1 month ago

“Great communication, parts arrived in good condition and on time. Thank you 😊”

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Posted 1 month ago

“My whole experience was online, untill we discovered APC Hadnt delivered as orderd. Darryl called them and they delivered within 2 days. I did take a rather nice call from Darryl. Who I will be in touch with again and again for more parts. I'd say he over delivered on the service. Thoroughly recomend this company. I will be back ! and my name isnt Arnold !!”

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Posted 1 month ago

“Good price Good service”

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Posted 1 month ago

“Excellent service from two suppliers - one discovered the part he was about to supply was in fact damaged, called immediately to explain and apologise and refunded the payment I had made very promptly. The other supplied the part in quick time and without any problem. Very pleased.”

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Posted 1 month ago

“I got the part within2days”

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Posted 1 month ago

“paid for part but not recieved yet”

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Posted 1 month ago

“I was really impressed with PartsGateway. I was struggling to find a sunvisor for my Skoda through Amazon. ebay etc and eventually gave PartsGateway a go. They found several supppliers in the area within minutes along with quotes and delivery times. I communicated on their portal with my preferred supplier and they delivered the part in 3 days. Couldn't be happier.”