PartsGateway Ltd Reviews

Name: PartsGateway Ltd
Rating: 4.57

4.6 Rating 10,488 Reviews

91 %

of reviewers recommend PartsGateway Ltd

Company Reviews

Metrics

Info

4.6

Based on 10,488 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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PartsGateway Ltd 5 star review on 20th November 2024

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PartsGateway Ltd 5 star review on 7th August 2023

Mike Ince

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything was fine until part turned up being the wrong one. Sods law but oh well”

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Posted 4 years ago

“First company I ordered from took my money.. refunded 5 days later said part must’ve been lost in transit 😒... got the part ordered again £5 cheaper works fine.. was a window regulator for a vw golf .. would use again”

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Posted 4 years ago

“Happy with the service arrived on time just need to fit the part to my van so fingers crossed 🤞🏻 👍🏻”

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Posted 4 years ago

“Window is scratched but for price not worried quick delivery but as said few scratches on product”

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Posted 4 years ago

“The first part was wrong even though had car reg but soon returned money second part fitted ok”

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Posted 4 years ago

“Very good service good delivery only reason for 4vand not 5 stars was although was used part maybe could have been a bit cleaner”

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Posted 4 years ago

“excellent service product delivered safely and in good time only disappointment was mirror is not fully electric so will not wind in from inside the car. Also part was not supplied with screws which i would have expected having bought the part as a unit so caused some problems withfitting”

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Posted 4 years ago

“Prompt delivery of part, there was slight damage to the part but as it is going on a 22 yr old car it did not really matter.”

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Posted 4 years ago

“I had very good service from them, item got to me in 3 days as promised a d at the price quoted”

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Posted 4 years ago

“Fast response from many helpful dealers. Only slight niggle was the number of offers still coming several days after I'd placed an order. I would use them again though”

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Posted 4 years ago

“Great service from start to finish of me finding my part in no time at all.”

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Posted 4 years ago

“Finally got my items after 9 days but in all. It ok and nice”

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Posted 4 years ago

“Great service, affordable results, and polite businesses who are helpful. Item arrived quickly, didn't quite match my one but will do job. Would highly recommend”

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Posted 4 years ago

“Ordered the part that I needed, straight forward and above all, cheap. Delivery took longer than expected. Communication was non existent, ie, I did not receive a reply when I asked as to when I would receive my order.”

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Posted 4 years ago

“part arrived on time all working as expected happy customer”

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Posted 4 years ago

“It can very well packed, gave it a clean and it was like new.”

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Posted 4 years ago

“Good and fast delivery, few marks on it but other than that good service”

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Posted 4 years ago

“Part arrived from vendor more or less on time. 'Pre-used' part so time will tell. Slightly annoying to have review requests long before part due to arrive..! Aside from that, OK thus far ...”

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Posted 4 years ago

“Ideal in getting multiple quotes, however was contacted directly by the providers that provided the original quote and then was told I'd have to pay a higher price. In the end I received the part at reasonable price through another provider helped by your site.”

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Posted 4 years ago

“Ordered a steering rack for my mini from Mintec when it arrived it was not fit for purpose. However contacted them and received a replacement the next day.”

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Posted 4 years ago

PartsGateway Ltd is rated 4.6 based on 10,488 reviews