Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,906 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication. Very good quality of root ball tree and Ilex delivered.”

Helpful Report

Posted 5 years ago

Hi Clive We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant arrived in great condition and whilst slightly delayed communication was great and I am overwhelmed with my purchase. Thanks”

Helpful Report

Posted 5 years ago

Hi Peter Thanks so much for your positive comments. We're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The red robin trees arrived last Tuesday and looked extremely healthy. We planted them on Thursday and they seem to be doing very well and we are pleased we decided to go ahead and buy at this difficult time. Many thanks to all the staff at Paramount and the delivery drive who was most helpful. Richard Parker.”

Helpful Report

Posted 5 years ago

Hi Richard Delighted you're happy with the quality of your Photinia Red Robin trees and good to hear they are settling in well. I will pass on your comments to the delivery and customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My order arrived on time, as promised on their own vehicle. Both items were in excellent condition”

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Posted 5 years ago

Hi Bryan We're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service and speedy delivery. Quality healthy plants.”

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Posted 5 years ago

Hi Ben We're so pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Love my new fern tree! Would recommend”

Helpful Report

Posted 5 years ago

Hi Joanne We're pleased you're happy with the quality of your Tree Fern and thanks for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“11 dry rooted cherry trees were delivered in great condition, doing very well now in the spring. Thanks Paramount Plants, would certainly recommend you and order from you again!”

Helpful Report

Posted 5 years ago

Hi Edward Delighted to hear you're happy with the quality of your plants and with our customer service. Thanks for the recommendation, we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Reliable people to buy plants & cheaper to compare to other online garden centres.”

Helpful Report

Posted 5 years ago

Hi Sivasambu We're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service, great quality plants.”

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Posted 5 years ago

Hi Michael We're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent! The trees ordered were all planted on the day of delivery and they look great. I’m so pleased with the whole ordering process, contact and delivery. Thank you.”

Helpful Report

Posted 5 years ago

Hi Neil Thanks for the positive comments. We're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants nice size and good price. Delivery as said, all good thanks”

Helpful Report

Posted 5 years ago

Hi Steve We're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful lilac delivered in great condition, well packed and arrived when expected. Great communications from Paramount Plants from start to finish.”

Helpful Report

Posted 5 years ago

Hi Gary We're so pleased to hear you're happy with the quality of your Lilac tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Arrived in perfect condition and shape. Exactly like on the photo. Also I was kept informed what was happening once I ordered so really satisfied with the service. I would highly recommend.”

Helpful Report

Posted 5 years ago

Hi Edyta We're so pleased to hear you're happy with the quality of your Lilac tree and our customer service, thank you so much for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered an Akebia Cream Form, the order process was simple, delivery was as communicated and most importantly the plant is large healthy and beautiful. Very happy”

Helpful Report

Posted 5 years ago

Hi Jane Delighted to hear you're happy with the quality of your Akebia Cream Form and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Superb. Picture of plant when ordering. Quick delivery.”

Helpful Report

Posted 5 years ago

Delighted you're happy with the quality of your plant order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree arrived on time, as described and healthy. Contactless drop off worked a treat and the guy was polite. Very happy.”

Helpful Report

Posted 5 years ago

Hi Thomas We're pleased to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good communication and delivery. The tree is nicely grown and larger than expected. Would buy again.”

Helpful Report

Posted 5 years ago

Hi Georgia So pleased you're happy with the quality and size of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Hi Georgia We're pleased to hear you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very healthy plants and arrived in very good condition.”

Helpful Report

Posted 5 years ago

We're pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Quite simply fantastic service, great quality product and excellent value for money.”

Helpful Report

Posted 5 years ago

Hi Kieran We're so pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Went to Paramount Plants to look at their stock and check the quality. Helpful staff, happy to give advice and let me wander around. This made my decision easy to place an order through their website for delivery of Photinia Red Robin Compacta Hedging. Would be happy to buy from Paramount Plants again.”

Helpful Report

Posted 5 years ago

Hi Mark We're so pleased to hear you're happy with the quality of your Photinia hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,906 reviews