Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,776 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“Plants are very healthy, but not as tall and bushy as I would have expected.”

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Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with product thank you”

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Posted 5 years ago

Hi David Thanks for your 5 star review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Knowledgeable people, nice to deal with.”

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Posted 5 years ago

Hi John Thanks for your positive comments - much appreciated Thank you Karen

Posted 5 years ago

“I am very happy with the order I placed. The plants are in good condition and seem to be doing well now they’re planted.”

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Posted 5 years ago

Hi Anna We're delighted you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good customer service prior to delivery. Plant healthy and well packaged.”

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Posted 5 years ago

So pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Easy to order, kept me fully updated on delivery times and arrived quickly. Tree was great - very healthy and well protected for transit. Thanks, Paramount.”

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Posted 5 years ago

Hi Mark We're very pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Second time we've used Paramount Plants and another great service, purchase was easily done over the phone during lockdown (April 2020), emails kept us informed and delivery was faultless, would definately recommend Paramount Plants.”

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Posted 5 years ago

Hi Graeme It's always good to hear from a returning customer. We're so pleased you're happy with the quality of your plants and our customer service. Thank you for the recommendation - we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“one of my two plants was perfect the other was more mature and less leafy at the bottom otherwise great size and quality... arrived within 2 weeks as promised”

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Posted 5 years ago

Hi Scott Pleased you're happy with your order and our customer service, we're here if you have any questions going forward . We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The trees looked healthy and arrived safely and in good condition - was rather surprised at the cost of delivery - more than the cost of each tree. A lot more than another supplier of different tree. But they are safely planted and watered frequently”

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Posted 5 years ago

Hi Sarah Thank you for your 5 star review, we're pleased you're happy with your trees. Thanks Karen

Posted 5 years ago

“Arrived safely and was very well packed”

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Posted 5 years ago

Hi John Pleased you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good service and positive experience overall, particularly as order was placed during widespread lockdown for covid-19. Communication was clear and accurate from Paramount and the order was delivered on time and in great condition.”

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Posted 5 years ago

Hi Graham Thanks so much for your positive comments, particularly welcome right now! We're so pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really pleased with the plants and the service. Customer service has been great, prompt contact, very helpful, and everything arrived when you said it would. Lovely mature shrubs in great condition and robustly packaged. I wouldn't hesitate to recommend to others and, indeed, have since bought further shrubs from Paramount. Thanks very much!”

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Posted 5 years ago

Hi Paul Delighted to hear you're happy with the quality of your plants and our customer service, thank you for the recommendation, we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent standard of plant and communication. Delivery excellent”

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Posted 5 years ago

Hi Paul We're so pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“An excellent range of plants, including hard-to-find ones. Communication was excellent throughout, and the plants were delivered exactly when specified without any issues. I can’t specifically review the plants as I haven’t seen them, but the recipient of the gift seemed happy :)”

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Posted 5 years ago

Hi Sarah Delighted you're happy with our range of plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Trees healthy and clippers excellent”

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Posted 5 years ago

We're so pleased you're happy with the quality of your trees and your accessories order. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great contact from Paramount Plants regarding delivery time. Plant was delivered early in said day, with a call for delivery driver beforehand. Our Japanese maple was the size we were expecting and in healthy condition. Will order from here again !”

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Posted 5 years ago

Hi Jane Very pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent ceonothus concha. Just what I expected from the description I found the cost of the carriage a bit steep”

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Posted 5 years ago

Hi Jennifer We're so pleased you're happy with the quality of your Ceonothus Concha and thank you for giving it a 5 star rating. Thanks Karen

Posted 5 years ago

“Great communication. Problem free delivery. Beautiful tree arrived in bud, so I get to watch it flower, which is a bonus. Would definitely recommend to others.”

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Posted 5 years ago

Hi Sian We're so pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good response to pre-order questions. Good delivery information and all plants delivered on time and in good condition.”

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Posted 5 years ago

Hi Peter Delighted you're so happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I bought some half price laurels which are good quality and well worth the money.”

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Posted 5 years ago

Very pleased to hear you're happy with the quality of your Laurels. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,776 reviews