Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,906 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent plants healthy and well established, well packaged, have brought previously and highly recommend. Prompt delivery thank you .”

Helpful Report

Posted 5 years ago

Hi Jayne Always good to hear from a returning customer and so pleased to hear you're happy with the quality of your plants and our customer service, thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I am very pleased with the small hedging plants. They kept in touch with delivery times and the arrived on time and in good heart. Thank you.”

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Posted 5 years ago

Hi Catherine We're so pleased to hear you're happy with the quality of your hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service during these uncertain times. Fully recommended!”

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Posted 5 years ago

Hi Dean Thanks for the recommendation - so pleased you're happy with the quality of your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent turnaround and delivery in these most difficult times, thank you.”

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Posted 5 years ago

Hi Alan So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Brilliant from order to delivery. Kept up to date form start to finish.”

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Posted 5 years ago

Hi Deborah Very pleased you're happy with your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service!”

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Posted 5 years ago

So pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good quality plant,efficient service,kept me informed about delivery, I initially thought delivery was expensive but the plant was very well protected so therefore reasonable charge. Will definitely use Paramount plants again”

Helpful Report

Posted 5 years ago

Hi Gillian So pleased to hear that you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“First time of using Paramount Plants but everything was very simple to order/ pay . Follow up service very good .”

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Posted 5 years ago

Hi John Very pleased you're happy with your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and great price for the plants. The plants arrived quickly, on the day specified and looked lovely and healthy. Would definitely use again.”

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Posted 5 years ago

Hi Gemma So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Wonderful service. The shrub was strong & healthy - good value for money. I would definitely recommend Paramount Plants.”

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Posted 5 years ago

Thank you for the recommendation. So pleased you're happy with the quality of your shrub and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants delivered promptly and in great condition. Will definitely use again.”

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Posted 5 years ago

Hi Richard So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered 3 standard trees with straps and wooden stakes to support the trees. Was told 10 days but delivery was more like 4 days. The driver was helpful in unloading them to my desired spots and very polite and friendly. Definitely use again.”

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Posted 5 years ago

Hi Sarah So pleased you're happy with the quality of your standard trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service & products. Products look really good and their condition is great. Slight damage to one branch (across 14 large plants) but no more then I would expect and I got some good advice instantly on options of how to manage that. Really good communication throughout, especially given the covid-19 situation. Delivery really quick and he even dropped them down the side gate for me.”

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Posted 5 years ago

Hi Philip So pleased you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants are great. Well worth waiting a little longer for. Good communication.”

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Posted 5 years ago

Hi Jan We're very pleased you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The conifers were delivered on time and well packed. They look healthy and hopefully will continue to do well with my care.”

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Posted 5 years ago

Hi Keith So pleased you're happy with your Conifers and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I am totally happy with my lovely healthy 5ft bay tree shrub. It arrived on time and is exactly what I wanted. Thank you. Mary T”

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Posted 5 years ago

Hi Mary Thanks for your positive comments, so pleased you're happy with your shrub and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Well done excellent job”

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Posted 5 years ago

Hi Indrit So pleased you're happy with your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good delivery service and healthy plants. Give details if you want something specific when they choose the plants for delivery.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased you're happy with your plants and our customer service. Thank you Karen

Posted 5 years ago

“I am very happy with my Feijoa Sellowiana shrub. It is a very good size and looks healthy. It came package very well, no complaints. The Ficus Carica also arrived in a good condition although it has 2 main stems. Not sure if this is normal but as long as it grows and bears fruit I will be happy. I will definately be ordering some more in the near future.”

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Posted 5 years ago

Hi Caroline So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“very happy with the plants, they are healthy and flourishing in their new surroundings”

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Posted 5 years ago

Hi Catherine We're delighted to hear you're happy with the quality of your plants and they are all settling in well. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,906 reviews