Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,776 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“from online order to delivery, the service was very good. The plant arrived in excellent condition and is good value for money. I would recommend this company to anyone wanting online bushes.”

Helpful Report

Posted 5 years ago

Hi Angela We're very pleased to hear your ordering experience was good and you're happy with the quality of your plants and our customer service. Thank you for your recommendation we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good quality shrub, poor packaging, no external signage this way up!!!!”

Helpful Report

Posted 5 years ago

Hi Robert Thanks for your review, we're pleased you're happy with the quality of your shrub and thank you for mentioning the issue with the signage on the packaging - we are looking into this. Thank you Karen

Posted 5 years ago

“Cherry Laurels for hedging arrived on time in good condition, no problems and seem to be doing well having planted them. Great service”

Helpful Report

Posted 5 years ago

Hi Clive We're very pleased you're happy with the quality of your Cherry Laurels and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I sadly had to bury my dear husband of 60 years & with the restriction caused by the virus we were not allowed t have a "Wake" so I decided to purchase a tree with the money. I wanted something that flowered. The sales team were very helpful & I chose a 12ft Wild Cherry as it has white blossom which was my dear husband favourite colour. Very Pleased. Paul that delivered it was so helpful. It's planted so I can view it from lounge window. Definitely use Paramount again.”

Helpful Report

Posted 5 years ago

Dear Marilyn Thank you so much for taking the time to leave this review at such a difficult time. We're very pleased to hear you're happy with the quality of your Wild Cherry tree and with our customer service. Don't hesitate to get in touch if we can be of service in the future. Thank you Karen

Posted 5 years ago

“Great service, kept us updated about delivery, super plants”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I wondered if the better price would mean a poorer service or lesser quality, but this wasn't the case at all. I will certainly use Paramount again.”

Helpful Report

Posted 5 years ago

Hi Adam Thanks for taking the time to leave your review - I'm sure a lot of people buying plants online wonder the same thing! So I'm delighted to hear you're so happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great products, trees are safe and sound from delivery and now planted in the ground”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with the quality of the plants and delivery service”

Helpful Report

Posted 5 years ago

So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service, plant arrived well packaged, strong and healthy. Would recommend.”

Helpful Report

Posted 5 years ago

Hi Helen So pleased you're happy with the quality of your plant and with our customer service. Thanks for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Healthy plants delivered quickly”

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Posted 5 years ago

Hi Debra So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants arrived as advised. Extremely pleased with them. Great service.”

Helpful Report

Posted 5 years ago

Hi Sarah We're really pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plant arrived in excellent condition, well protected and very healthy. It is a peony tree and was very well supported. It looks great!”

Helpful Report

Posted 5 years ago

Hi Judith We're delighted you're happy with the quality of your Peony and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Exemplary service and plants arrived in fabulous condition. I could not possibly fault this company. John Kottler”

Helpful Report

Posted 5 years ago

Hi John So pleased you're happy with the quality of your plants and with our customer service. Thanks for your very positive comments - we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“All delivered in good order and contact from the driver was good in finding the place!”

Helpful Report

Posted 5 years ago

So pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plant, a gift, was delivered as promised on the scheduled day apparently. It was disappointing that the message had not been attached/had become detached as the recipients had no idea who it was from or why. With no email confirming delivery we eventually had to call them to ask if it had arrived and give them the message ourselves which slightly spoilt the purpose! However, I understand the plant is looking good and we hope it does well.”

Helpful Report

Posted 5 years ago

Hi Karen We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Many thanks. Excellent, prompt delivery respectful driver who ensured we had no direct contact. Plants are very good quality and as described. Would highly recommend your service and will no doubt be ordering more. Jane”

Helpful Report

Posted 5 years ago

Hi Jane So pleased you're happy with the quality of your plants and with our customer service. Thanks for your recommendation - we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Disappointed. Contacted you within the 3 day time frame to advise this. No response to date.”

Helpful Report

Posted 5 years ago

Hi Claire We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Lovely bamboos and very nice delivery man!”

Helpful Report

Posted 5 years ago

Hi JH We're very pleased you're happy with the quality of your Bamboos and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The help provided prior to purchase was excellent. The laurels were received promptly and were very good quality”

Helpful Report

Posted 5 years ago

Hi Mike So pleased to hear you're happy with the quality of your Laurels and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you Paramount firstly for your excellent delivery service, and now the excellent quality of the laurel shrubs that you have delivered. They appear to be happy in their new home ,”

Helpful Report

Posted 5 years ago

Hi Philip So pleased you're happy with the quality of your Portuguese Laurels and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,776 reviews