Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,776 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“Good quality plant and delivery guy worked hard to find me!”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Kept us regularly updated on our order, delivered as promised - very pleased with our tree, it looks to be in good condition. Happy and would use Paramount Plants again.”

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Posted 5 years ago

Hi Laura We're very pleased you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Just want to say thank you. The plants are in a perfect condition, the driver very helpful. Excellent service.”

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Posted 5 years ago

Hi Aleksandra We're delighted to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Quality plant for the .money.Good sevice”

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Posted 5 years ago

Hi G So pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants are full 8ft standards with very straight stems. One branch had broken on one of the plants but they all perked up well with a good water. The delivery driver was very helpful”

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Posted 5 years ago

Hi Louise Very pleased to hear you're happy with your order and our customer service. Any issues - please let us know. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Responsiveness and service have been very good - my plants were delivered to the correct location on the day agreed, which was a month or so after delivery was arranged. Unfortunately one plant appears to have been badly frosted with only two out of 13 stems undamaged and 10 out of 11 completely blackened (and also very poorly repotted with a crumbly and limp root ball in two parts). I will, however, monitor the plant's progress and if it does not recover Paramount have said that they will replace it. This seems to be a sensible outcome.”

Helpful Report

Posted 5 years ago

Hi Mervyn Thanks for your review - please let us know if you need further assistance with this. Thank you Karen

Posted 5 years ago

“Good condition”

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Posted 5 years ago

Hi Brian We're pleased to hear you're happy with your order. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants I ordered arrived in excellent condition and on the date promised. Well done!”

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Posted 5 years ago

Hi Barbara We're really pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“This was my second order from Paramount Plants - I remain impressed by the quality of the stock and speed of delivery. Thank you to the team, I will definitely order from you again.”

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Posted 5 years ago

Hi Anna So pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent customer service - keep you informed at all times. Used them many times - would recommend. Delivery is excellent and phone ahead to advise of arrival time.”

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Posted 5 years ago

Hi Barbara It's always great to hear from returning customers. Thank you for your recommendation - we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely healthy camellia came as ordered. Delivery good.”

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Posted 5 years ago

Hi T Very pleased to hear you're happy with the quality of your Camellia order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants cherry laurel hedging root ball appear to be very good quality and well packaged. Arrived promptly and I was kept up-to-date regarding delivery. Great price for plant size. Have now been planted 5 days and still look healthy. would definitely buy from here in the future.”

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Posted 5 years ago

Hi Sarah Very pleased to hear you're happy with your Cherry Laurel rootballs and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service from start to finish! My plants did arrive a little later than stated, which was due to the courier service (to be expected under these difficult circumstances) but you kept in contact from start to finish and my plants arrived in good condition. Thank you! Keep safe everyone. Niki”

Helpful Report

Posted 5 years ago

Hi Niki So pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Second time of using Paramount Plants, really pleased with first delivery but the second batch was even better. Delivery and communications excellent, have every hope of using again, total trust in this company, thanks.”

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Posted 5 years ago

Hi Anne Lovely to hear from a returning customer and thank you for your very positive comments. Very pleased to hear you're happy with your second order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service - Arrived on time - beautiful bushes”

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Posted 5 years ago

Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered a Box Topiary Tree and arrived in good health and as represented in picture on line.Ordering was easy and delivery Was on time as stated in email.Definitely would use again”

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Posted 5 years ago

Hi Michelle We're very pleased to hear you're happy with the quality of your Box Topiary and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“efficient ordering process. good communication from compnay. helpful when we rang.trees in good condition and the height we requested. delivery on time.”

Helpful Report

Posted 5 years ago

Very pleased to hear you're happy with your trees order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“lovely plant, perfectly packed and helpful, cheerful delivery man.”

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Posted 5 years ago

Hi Valeria Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We were kept well informed of order status and delivery. The tree was delivered as stated by a very helpful driver. The tree arrived in very good condition and was as described on web site. I would recommend paramount to friends and family”

Helpful Report

Posted 5 years ago

Hi Stephen We're delighted to hear you're happy with the quality of your tree and our customer service. Thanks for the recommendation, much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Grade one plant Delivered on time Very pleased”

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Posted 5 years ago

Hi David Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,776 reviews