Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,914 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,914 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service & products. Products look really good and their condition is great. Slight damage to one branch (across 14 large plants) but no more then I would expect and I got some good advice instantly on options of how to manage that. Really good communication throughout, especially given the covid-19 situation. Delivery really quick and he even dropped them down the side gate for me.”

Helpful Report

Posted 5 years ago

Hi Philip So pleased you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants are great. Well worth waiting a little longer for. Good communication.”

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Posted 5 years ago

Hi Jan We're very pleased you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The conifers were delivered on time and well packed. They look healthy and hopefully will continue to do well with my care.”

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Posted 5 years ago

Hi Keith So pleased you're happy with your Conifers and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I am totally happy with my lovely healthy 5ft bay tree shrub. It arrived on time and is exactly what I wanted. Thank you. Mary T”

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Posted 5 years ago

Hi Mary Thanks for your positive comments, so pleased you're happy with your shrub and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Well done excellent job”

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Posted 5 years ago

Hi Indrit So pleased you're happy with your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good delivery service and healthy plants. Give details if you want something specific when they choose the plants for delivery.”

Helpful Report

Posted 5 years ago

Thank you for your feedback - we're pleased you're happy with your plants and our customer service. Thank you Karen

Posted 5 years ago

“I am very happy with my Feijoa Sellowiana shrub. It is a very good size and looks healthy. It came package very well, no complaints. The Ficus Carica also arrived in a good condition although it has 2 main stems. Not sure if this is normal but as long as it grows and bears fruit I will be happy. I will definately be ordering some more in the near future.”

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Posted 5 years ago

Hi Caroline So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“very happy with the plants, they are healthy and flourishing in their new surroundings”

Helpful Report

Posted 5 years ago

Hi Catherine We're delighted to hear you're happy with the quality of your plants and they are all settling in well. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The arrival of Cornus China Girl was exciting in these difficult times, all very efficient. Planted and seems to be doing well, thanks again Johnnie Henry”

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Posted 5 years ago

Hi John We're delighted you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We are absolutely delighted with Paramount. We ordered 2 laurel bushes, which arrived within the time frame expected and were of excellent quality - big, tall, healthy bushes, better than we hoped for. And the delivery guy was absolutely lovely, which cheered me up in these difficult times. Many thanks to all”

Helpful Report

Posted 5 years ago

Hi Bev Thanks so much for your very positive comments - it means a lot to us right now! So pleased you're happy with the quality of your Laurels and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I moved into a new-build property just before Christmas and luckily managed to get some landscaping done before the lockdown. Equally luckily I found Paramount online and ordered a Banksiae Lutea climbing rose. It arrived safely boxed and was a more mature plant than I'd expected. I'm pleased to say that it's settled into its new home very well and there are already new shoots appearing. I hadn't heard of Paramount before and didn't know what to expect but I was delighted by the service and the quality of the plant and I can thoroughly recommend them. I'll certainly check out their catalogue when I'm looking for further plants for the new garden.”

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Posted 5 years ago

Hi Philip Thank you so much for your very positive comments and recommendation - it means a lot to us, especially right now! So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Wow , the photinia we ordered have now arrived and look stunning in our garden. Excellent service and great quality plants . Very happy customer indeed. Maria and David”

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Posted 5 years ago

Hi Maria and David So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Cant really comment on service because of the delayed delivery time due to Coronavirus. But the tree was very well packed and arrived undamaged.”

Helpful Report

Posted 5 years ago

Hi April So pleased you're happy with the quality of your Cornus tree and our apologies for the delay in delivery - we are doing our absolute best in very challenging times. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Four lovely healthy plants arrived when they were promised, well packed and safely transported. Very pleased.”

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Posted 5 years ago

Hi Jon So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good service kept me informed about my plant.”

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Posted 5 years ago

Hi Janet So pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Would order from this company excellent service and was kept informed throughout the process.”

Helpful Report

Posted 5 years ago

So pleased you're happy with the quality of your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“One plant delivered and died and no question replacement provided foc. Can’t criticise that!”

Helpful Report

Posted 5 years ago

Hi David Thanks for your review, very pleased to hear that everything was resolved to your satisfaction. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“Very pleased with my plant. Still delivered within a reasonable time despite the CoronaVirus situation.”

Helpful Report

Posted 5 years ago

So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Helpful company to deal with and the plants arrived in a couple of weeks which considering we are on lockdown, was very good!! The plants were all a good size and condition and we also found the instructions and videos online extremely useful. In addition, having shopped around, they were the most keenly priced. Thank you.”

Helpful Report

Posted 5 years ago

Hi Deborah Thank you for your positive comments. So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you Paramount Plants for pleasant and hassle free experience. We love our tree!”

Helpful Report

Posted 5 years ago

Hi Rhys We're delighted you're so happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,914 reviews