Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,779 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,779 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“Excellent service and really helpful staff. Thank you.”

Helpful Report

Posted 5 years ago

Hi Frances So pleased to hear you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent communication, preached trees healthy and as shown in photos. Delivery on time and helpful driver.”

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Posted 5 years ago

We're delighted to hear you're happy with the quality of your Magnolia pleached trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really pleased with my Cornus tree. Its a good size and very healthy. I was kept up to date re its arrival - would definitely recommend Paramount Plants.”

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Posted 5 years ago

Thank you Louise - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“When you buy something on the internet you wonder whether the item lives up to expectation. I bought a pompom tree from Paramount for my daughter in law for Christmas. It arrived on the date as promised with full instructions. I believe it's lovely. So .Thank you Paramount.”

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Posted 5 years ago

Hi Barbara We're so pleased to hear you are happy with the quality of your pompom tree bought as a gift, as well as our customer service. Thank you for your review it is much appreciated and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“First class service and quick delivery. Responded quickly to a query, cannot recommend highly enough.”

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Posted 5 years ago

Thank you Jon - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered pleached beech trees . Delivered on time as promised . Very good specimen trees at a competitive price . Thanks for the excellent service . John L”

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Posted 5 years ago

Hi John We're very pleased to hear you're happy with the quality of your pleached trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good price and speedy delivery. Thank you”

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Posted 5 years ago

Hi Dominic Glad you were happy with your order and with our customer service. Thank you Karen

Posted 5 years ago

“Paramount kept me informed about delivery and my shrub arrived in good condition. I have planted it with plenty of manure and look forward to spring!”

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Posted 5 years ago

Hi Romey Very pleased to hear you're so pleased with the quality of your shrub. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Greats plants and fantastic quality customer service is second to none thanks”

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Posted 5 years ago

Hi Nour Thanks so much for the 5 star review - very glad you're pleased with everything. Thank you Karen

Posted 5 years ago

“Very pleased so far with everything. On ordering I sought advice and the gentleman was extremely helpful. I specifically requested that the Plants were delivered on a Friday as my husband could then plant them at the weekend. The little trees arrived in perfect condition first thing in the morning. When I had a query about planting a very helpful gentleman talked me through it all at length. I feel Paramount Plants are genuinely there to help.”

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Posted 5 years ago

Hi Heather Thank you for your 5 star review and your kind words, we are so pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“There were a couple of delays in getting my tree to me. However, the central office staff were extremely helpful and kept me full informed and when it was delivered, the driver did an exceptional job of assisting me with unloading and moving the tree. The tree itself was a very good specimen and I have no complants at all. If not for the delays I would have given the maximum score in my rating. I will certainly use Paramount again.”

Helpful Report

Posted 5 years ago

Hi Wayne We're pleased to hear you were kept informed and that you were pleased with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Professional service from purchase to delivery. Kept informed at all stages.”

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Posted 5 years ago

Hi Samuel Thank you so much for leaving your reviews - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and very helpful”

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Posted 5 years ago

Hi Sarah Thanks for taking the time to leave us a review - we're delighted you're happy with the quality of your plants and our customer service. Thank you Karen

Posted 5 years ago

“Plants were as ordered, no issues , staff very helpful when ordering and great overall service. Thank You”

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Posted 5 years ago

Hi Ian Thank you for taking the time to leave us a 5 star review, we're pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“This is the first time I have used Paramount Plants. The ordering and delivery experience were very good and the cherry laurel that I bought were excellent and great value for money. I would definitely use again.”

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Posted 5 years ago

Hi CF We're delighted to hear you're pleased with your Cherry Laurel plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The two trees I bought arrived on time and in great condition. They are still dormant, but I’m looking forward to seeing them thrive next spring. The commutation throughout was great. I will certainly buy from them again.”

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Posted 5 years ago

Hi Con We're very pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I needed to arrange strong people to help on delivery day of our 4 metre tree. Paramount Plants were very co-operative. Svend was really helpful. He provided full information, very important for organising our tree's route through our house! Thanks a lot!”

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Posted 5 years ago

Hi Kathleen We're delighted to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Original plant arrived smaller than expected. However Paramount Plants promptly sorted out the problem and were now very happy with the purchase.”

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Posted 5 years ago

We are very sorry you are not 100% happy with us and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Camellia arrived in good condition, very pleased. Thank you”

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Posted 5 years ago

“Very helpful answers to all questions. The plants arrived in perfect condition”

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Posted 5 years ago

Hi Julian Very pleased you're happy with the quality of your plants and with our customer service. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,779 reviews