Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The 2 Ilex Aquifolium Argentea Marginata were delivered on time by a very helpful driver. Both trees in excellent condition & now happily planted. I received exactly what I ordered, so another excellent purchase from Paramount Plants. Thank you!”

Helpful Report

Posted 5 years ago

Hi Jonathan We're very pleased to hear you're so happy with the quality of your Ilex trees and with our customer service. Looking forward to being of service again in the future - it's always good to hear from returning customers! Thank you Karen

Posted 5 years ago

“Fantastic service right from ordering to delivery!”

Helpful Report

Posted 5 years ago

Hi Benjamin We're delighted you're so pleased with the quality of your Cordylines and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Always impressed by the quality of the plants from Paramount but now have also had experience of their excellent customer service. Glad I found this company ... I’m getting too old to buy small shrubs 😂”

Helpful Report

Posted 5 years ago

Hi Margaret It's lovely to hear from returning customers and we're delighted you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants gorgeous, exactly as described. Delivery was super prompt and courteous. Thank you”

Helpful Report

Posted 5 years ago

Hi Claire Louise We're delighted to hear you're pleased with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants were in great condition, really healthy and in line with the pictures. Lots of notice for delivery and left as per the instructions, and they send a picture to show how they left them. Would recommend. Website easy to use.”

Helpful Report

Posted 5 years ago

Thanks so much for your positive comments and for giving us 5 stars. We're pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really efficient process, lovely quality plants and extremely helpful delivery. Exceeded our expectations. Would definitely return to you in the future and have already recommended you to a neighbour.”

Helpful Report

Posted 5 years ago

Hi Kate We're delighted to hear you're so pleased with the quality of your plants and with our customer service. Thank you for your recommendation - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered Dicksonia antarctica for clients and these were such a good price. Delivery was excellent and the plants themselves are really very good. My clients were really happy them so I think they were a big hit. Lots of lovely plants on the web site and the site itself is easy to navigate.”

Helpful Report

Posted 5 years ago

Hi Karen We're so pleased to hear your clients loved the Dicksonia Tree Ferns and you were very happy with our customer service and website. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Arrived in good condition on time.”

Helpful Report

Posted 5 years ago

Hi Alan Thanks for giving us 5 stars - we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered Thuja smaragd trees which arrived nice and early on the delivery date, they provided an am slot so I didn't have to wait in all day and the trees they provided were a nice size. Im really glad I ordered from Paramount and will do again.”

Helpful Report

Posted 5 years ago

Hi Dave We're very pleased to hear you're happy with the quality of your Thuja trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service, prompt delivery and excellent quality hedging!”

Helpful Report

Posted 5 years ago

Thanks so much for giving us 5 stars - we're pleased you're happy with the quality of your hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I would just like to say how pleased I have been with the service and quality from Paramount Plants. From original discussion regarding the order for pleached Hornbeams, delivery as requested and finally the very helpful delivery driver – service couldn’t have been better. Plants were all in good condition on arrival and I am looking forward to seeing green shoots within the next few months. Many thanks Helen”

Helpful Report

Posted 5 years ago

Hi Helen We're so pleased you're happy with the quality of your Hornbeam trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely plant but the delivery system seems to be letting down a lot of these gardening companies as one driver is unable to deliver without help. Other than that a fabulous pindo palm and quickly delivered.”

Helpful Report

Posted 5 years ago

Hi Wendy So pleased you're happy with your Pindo Palm and our customer service. We take your comments on board and are always looking to improve. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service, delivery on time, plants looking excellent.”

Helpful Report

Posted 5 years ago

Hi Martin Thanks so much for your review - pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Wide range of plants available, easy website to navigate, delivery was punctual”

Helpful Report

Posted 5 years ago

Hi Peter Thank you for your positive comments - much appreciated, we're pleased you're happy with the quality of your Magnolia Grandiflora tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Everything went fine and the little trees are now safely planted”

Helpful Report

Posted 5 years ago

Hi Will So pleased to hear you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“very stout well established good shaped magnolia tree delivered on a pallet very securely. would recomend this company.”

Helpful Report

Posted 5 years ago

Hi Elizabeth We're delighted to hear you're happy with the quality of your Magnolia Susan tree and with our customer service. Thanks for the recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Customer service worked well and staff were very cooperative. The Philadelphus looks happy and thriving.”

Helpful Report

Posted 5 years ago

We're so pleased you're happy with the quality of your Philadelphus Aureus and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I cannot wait to plant the trees and climbers that I have bought. They were in good condition when delivered. I will definitely use Paramount Plants again to buy plants - especially trees which I was not able to find elsewhere at that size. A happy customer.”

Helpful Report

Posted 5 years ago

Hi Lucy We're delighted to hear you're happy with the quality of your trees and climbers and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Your Web site is tempting with great sale offers”

Helpful Report

Posted 5 years ago

Hi Jean Thanks for giving us a 5 star review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good service good at communicating and very helpful driver/delivery man when the plants arrived which all looked very healthy thank you Would definitely recommend to others thank you”

Helpful Report

Posted 5 years ago

Hi Abbie We're delighted to hear you're happy with the quality of your plants and with our customer service. Thank you for the recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews