Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Plants as one would expect for the price. Delivery is an issue as it seems there is no choice as to the day it will be booked for and ParamountPlants say the courier will not provide any smaller time window than 8am to 6pm. Not helpful.”

Helpful Report

Posted 5 years ago

Hi Peter We are very sorry you are not 100% happy with our delivery service and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Good quality plants, and good service.”

Helpful Report

Posted 5 years ago

Hi Clare We're very pleased to hear you're happy with your plants and our service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very nice quality and good value plants. The delivery charge was unexpectedly high but I ordered them anyway.”

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Posted 5 years ago

“Great service, kept up to date via email. Delivery date requested (saturday) was given. Couldn't be happier.”

Helpful Report

Posted 5 years ago

Hi Patrick We're delighted to hear you're happy with our service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service. High quality plants.”

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Posted 5 years ago

Hi Amanda Very pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“pleased with the Thuya, good size. thanks chris”

Helpful Report

Posted 5 years ago

Hi Chris We're very pleased you're happy with your Thuya - We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good Quality tree arrived in excellent condition Full communication throughout order and delivery process Some post delivery advice by phone proved very useful Would happily recommend this supplier”

Helpful Report

Posted 5 years ago

Hi Peter Thank you for your recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The service was excellent and the plants very good! David Mills”

Helpful Report

Posted 5 years ago

Hi David So pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very satisfied the three plants ordered. Good communications.”

Helpful Report

Posted 5 years ago

Hi Pete We are very sorry you are not 100% happy with one of your plants and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Found to be very good products which were as as expected as per the website.”

Helpful Report

Posted 5 years ago

Hi Michael We're very pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great to deal with.kept me informed regularly,delivery driver from JMS helpful and friendly.plant was as ordered.would use again in future.Thanks to all at paramount”

Helpful Report

Posted 5 years ago

Hi Martin We're delighted to hear your positive comments and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A very good buying experience kept well informed throughout and was very pleased with the plants I received.”

Helpful Report

Posted 5 years ago

Hi Gillian We're so pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service from beginning to end. Ordering easy and thenceforward good communication. Delivery seamless and hedging/trees first-class quality. would heartily recumbent this nursery.”

Helpful Report

Posted 5 years ago

Hi David We're so pleased to hear your positive comments regarding the quality of your hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The butia capitata ordered was delivered promptly and was a healthy looking specimen too. It’s in its new home in the garden settling in now 🤗 would recommend paramount plant’s service”

Helpful Report

Posted 5 years ago

Hi Ralph Very pleased to hear your Butia Palm has settled in well - thank you for your recommendation - we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I recently ordered some plants from Paramount and was very impressed with the quality of plants and the efficiency and communication with which they were delivered. I would certainly recommend them to others and would use them again.”

Helpful Report

Posted 5 years ago

Hi Sam Thank you for your recommendation - much appreciated, we so pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and value for money. Very pleased with the high quality plants. Thank you.”

Helpful Report

Posted 5 years ago

We're delighted to hear you're so happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree delivered at the agreed time, and in good condition -- a very efficient service.”

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Posted 5 years ago

Hi Richard Thank you so much for taking the time to leave us such a positive review - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“10 lovely yews delivered - great communication and very healthy plants, would highly recommend.”

Helpful Report

Posted 5 years ago

Hi Susannah We're really pleased to hear you're so happy with the quality of your Yews and our customer service, thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We moved to a new house and have had a lot of landscaping to do. We have sourced many of the plants/trees/shrubs from Paramount and have been very pleased with their help and service. The plants have been of great quality and have helped us achieve the look we wanted.”

Helpful Report

Posted 5 years ago

Hi Malcolm We're delighted to hear how happy you are with the quality of all the various plants you've ordered from us and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great communication, great product”

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Posted 5 years ago

Hi Catherine Thanks for your positive 5 star review - much appreciated. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews