Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,781 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“We have been let down ordering from a different online company in the past, so ordering online again was a risk for us. Paramount Plants however, did not disappoint. From sale to delivery the customer care, regular contact and updates with useful information, has been second to none. The delivery drivers were super friendly and efficient. I will definitely be ordering from Paramount again. Thank you.”

Helpful Report

Posted 5 years ago

Hi Chloe We're delighted to hear you are happy with our online buying, our customer service and with your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Kept in touch to advise when delivery would be and also that it would be a slightly different option. Would have been able to cancel if I had wanted.”

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Posted 5 years ago

Hi Jackie Thank you for leaving us a review and we're pleased you are happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“WOW I wasn't expecting that, much larger than I expected, grate. A very healthy and beautiful looking plant, now my pride and joy, grate. Delivery was A breeze, I thought about picking it up, very glad I didn't, great. Very very pleased I brought from Paramount Plants. Called customer service what A change nice knowledgeable staff that were actually helpful. 5 stars every day of the year Great stuff. Best wishes Alf Wilson”

Helpful Report

Posted 5 years ago

Hi Alf We're delighted you're so happy with the quality and size of your Tree Fern and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“beautiful plants good prices wonderful reliable service”

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Posted 5 years ago

Hi Annie Thanks so much for leaving us a 5 star review. We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and plants. Unsolicited advice was also given about planting when I rang up. Great thanks.”

Helpful Report

Posted 5 years ago

Hi Andrew We're delighted to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants were excellent value for money. They arrived on time and I am extremely happy with the quality of them. Would highly recommend and definitely use Paramount plants again”

Helpful Report

Posted 5 years ago

Hi Julia Thank you so much for leaving a 5 star review and recommendation. We're delighted you're happy with the quality and value of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good communications, and delivery on the arranged dates. Thanks”

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Posted 5 years ago

Hi Doug Very pleased to hear you're happy with our plants and customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent customer service, healthy plants and a great price. What’s not to like!”

Helpful Report

Posted 5 years ago

Hi David We're delighted to hear you're so pleased with your plants order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“website informative, ordering simple, communication good, delivery driver superb, plants arrived safely and in good condition - what more could you want? highly recommended”

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Posted 5 years ago

Hi Jane Thank you so much for your kind words, your 5 star review and your recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really pleased with our new tree - much bigger than we had hoped and in really good condition. Service was quick and efficient. Would def use again.”

Helpful Report

Posted 5 years ago

Hi Amanda We're delighted you're pleased with the quality and size of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good plants delivered very efficiently on a pallet and driver wheeled them adjacent to where I was going to plant them. Very efficient thank you very much.”

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Posted 5 years ago

Hi Mark So pleased you're happy with the quality of your plants, our delivery and customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with the service and the quality of our plant.”

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Posted 5 years ago

Hi Jonathan We're delighted you're happy with our customer service and the quality of your Taxus Topiary Globe. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delighted with our purchase of 50 yew hedging plants. We were a bit apprehensive ordering such a large quantity costing nearly 1500 pounds (which is a lot of money for us) but we needn't have worried. Plants are superb and our young hedge looks fantastic. Ordering and delivery excellent. We will definitely be ordering from you again.”

Helpful Report

Posted 5 years ago

Hi Susan We're delighted you're so pleased with the quality of your hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree in good condition. Arrived on the day that was advised.”

Helpful Report

Posted 5 years ago

Hi Mark Thanks for your review, so pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“What a lovely experience this has been. From the very onset you have kept me informed of our order and answered some queries along. The ability to delay the delivery of our order was fantastic as it gave us ( the landscapers) sufficient time to prepare the garden. Delivery was on time and the trees and shrubs have settled well into their new surrounding. Thank you very much.”

Helpful Report

Posted 5 years ago

Thank you for your kind words and for taking the time to leave us a 5 star review. We're delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was very glad to find Paramount (online) as being apparently the only nursery able to provide the plants I wanted as fully grown as I wanted. Excellent service. My emails were responded to promptly, courteously, informatively, helpfully. Delivery as promised (date and time).”

Helpful Report

Posted 5 years ago

Thank you for giving us a 5 star review. We're so pleased you're happy with the quality of your mature plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delivered with care, fantastic trees and made a great difference to our driveways ! - thank you”

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Posted 5 years ago

Hi Tim Thank you for leaving us a 5 star review - we're so pleased to hear you're happy with the quality of your Cherry Laurel trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Bushes arrived on time and in superb condition. They have now been planted and are thriving despite all the rain we have had. Would definitely recommend and I will buy from them again in the future.”

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Posted 5 years ago

Hi Cynthia We're so pleased that you're happy with the quality of your plants and our customer service. Thank you for the review and recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The Plants arrived in great condition, thank you!”

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Posted 5 years ago

Hi Talita We're very pleased to hear you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Arrived as instructed, in good condition.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,781 reviews