Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,781 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,781 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Camellia arrived in good condition, very pleased. Thank you”

Helpful Report

Posted 5 years ago

“Very helpful answers to all questions. The plants arrived in perfect condition”

Helpful Report

Posted 5 years ago

Hi Julian Very pleased you're happy with the quality of your plants and with our customer service. Thank you Karen

Posted 5 years ago

“The staff at Paramount Plants were very helpful during the ordering process. The trees we purchased arrived on the date requested in very good condition. The trees were off loaded from the lorry by another very helpful and polite member of the team. I would have no hesitation in recommending Paramount Plans.”

Helpful Report

Posted 5 years ago

Hi Carol We're delighted you're happy with the quality of your trees and with our customer service. Thanks for leaving us a 5 star review and recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Fast efficient service and quality second to none, would definitely use again”

Helpful Report

Posted 5 years ago

Hi Caroline Thanks so much for leaving us a 5 star review, we're pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was delighted with our Etna hedging which was much bushier and more mature than I was expecting. I thought I'd have to wait years for them to look sensible but they already look great in our front garden.”

Helpful Report

Posted 5 years ago

We're really pleased you are happy with the quality of your Etna Hedging plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good company. Plants arrive healthy. Would buy from again.”

Helpful Report

Posted 5 years ago

Hi Carole Thank you for your 5 star review and recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great condition plants if a decent size and good communication from the company. Recommend and would use again. Thank you Paramount plants.”

Helpful Report

Posted 5 years ago

Hi Eileen Thank you so much for leaving us a review and a recommendation. We're delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I bought a bonsai tree for my Dad’s birthday and he was really pleased with the item. It looks healthy and was delivered very quickly too. Thank you!”

Helpful Report

Posted 5 years ago

Thank you so much for taking the time to leave us a review. We're pleased your Dad likes his tree and that you were happy with the quality of the tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and plant quality.”

Helpful Report

Posted 5 years ago

Hi Norman We're very pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Hi Norman Thank you for leaving us a 5 star review, we're very pleased you are happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thanks received in good condition good quality.”

Helpful Report

Posted 5 years ago

Hi William We're really pleased to hear you're happy with the quality of your Magnolia Stellata and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent plants Delivered exactly on the date asked Excellent service Very pleased”

Helpful Report

Posted 5 years ago

Hi Michele We're delighted to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Healthy tree arrived. Excellent transaction”

Helpful Report

Posted 5 years ago

Hi Suzy So pleased you're happy with the quality of your Betula tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good and well informed service”

Helpful Report

Posted 5 years ago

Hi David We're pleased you're happy with your plant and our service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Having read the positive reviews I placed an order for 50 Laurel plants; WOW, the quality of the plants was excellent! Delivery arranged by a Peter B was spot on and William was extremely helpful and knowledgeable when I placed my order. Email communication and phone service was 10/10. Thank you!!”

Helpful Report

Posted 5 years ago

Thank you so much for your 5 star review and kind words which I will pass on to the team, much appreciated! We're delighted you're happy with the quality of your hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent, delivered on time, lovely trees nice condition, the height as advanced. Would recommend to all service and product.”

Helpful Report

Posted 5 years ago

Hi Andy We're so pleased to hear you're happy with the quality of your trees and our customer service. Thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My order of a magnolia from Paramount experienced a succession of problems: 1. The initial delivery time could not be met but was delayed about 10 days. 2. Paramount were unable to give an 3stimated time of delivery, even on the morning of the delivery day. 3. The tree on arrival was horrendously pot bound. However, on reporting these issues to Paramount they did seem genuinely concerned to improve for the future.”

Helpful Report

Posted 5 years ago

“Wonderful and healthy plants and shrubs.”

Helpful Report

Posted 5 years ago

So pleased to hear you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plant I ordered is beautiful and arrived safely. I am very pleased with the quality and service and will definitely be ordering more plants from this nursery. Many thanks”

Helpful Report

Posted 5 years ago

Hi Carol We're pleased you are happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Was really impressed with Paramount. I received good and reasonable advice prior to ordering, The tress arrived promptly in healthy condition and are in a seem fine. It was all very easy and simple and I would definitely use Paramount again.”

Helpful Report

Posted 5 years ago

Hi Emma Thank you so much for your 5 star review - much appreciated. We're very pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I bought a Himalayan honeysuckle 100-120cm. Paramount Plants sells it taller than those available in other retailers. Although the plant didn't have a very good aspect on arrival due to a transportation problem, communications with Peter have resolved the issue to my satisfaction in a friendly and efficient way. The plant has survived its ordeal and appears to be thriving.”

Helpful Report

Posted 5 years ago

Hi Alicia We're very pleased to hear you are now happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,781 reviews