Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,779 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,779 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have nothing but praise for the professional, efficient and knowledgeable service I received from Paramount Plants. Nothing was too much trouble. I would recommend them fully.”

Helpful Report

Posted 5 years ago

Hi Jane We're delighted you're so happy with your plants and our customer service. Thanks for your review and recommendation - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Kept me informed and sent me a quality specimen.”

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Posted 5 years ago

Hi Tom We're very pleased to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We were very pleased overall with the size and quality of the plants delivered; the liaison with your office over delivery dates, the way they were delivered, and the handling of queries. Would certainly have no hesitation in recommending Paramount Plants to others.”

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Posted 5 years ago

“A perfect service, all beautiful plants supplied in good time by an extremely helpful driver. Highly recommend.”

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Posted 5 years ago

Hi Michael Thank you so much for your review and recommendation - much appreciated. We're delighted you're happy with your plants and our customer service. Thank you Karen

Posted 5 years ago

“Ordered a large number of large trees just before Christmas. Prices good vs competition. Delivery times vs other suppliers very impressive - trees delivered within a few days of online order. Problem with one tree delivered. Service from Svend was excellent, immediately offered a replacement which arrived just days later. River Birch and Chestnut Leaf Holly particularly beautiful. Thank you!”

Helpful Report

Posted 5 years ago

Hi Thanks so much for leaving us such a positive review, we're really pleased you're happy with the quality of your trees and that we sorted out any issues and you had a good experience with our friendly customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with the plant we received. Excellent root system . And also kept informed about the time of its delivery.”

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Posted 5 years ago

Hi John We're delighted to hear you're happy with the quality of your plant and our customer service. We hope to be of service again in the future. Thank you Karen

Posted 5 years ago

“Our first time using Paramount Plants and very happy with the service. Great on the phone before the order and kept informed by email on progress once order was placed. Delivery went smoothly on agreed date and all plants received were healthy and in good condition. On the basis of this experience would use them again and recommend.”

Helpful Report

Posted 5 years ago

Hi Jonathan Thanks so much for your positive words and recommendation, we're delighted you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service and communication - super happy with our trees, look fantastic in our garden!”

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Posted 5 years ago

Hi Luke Thanks so much for your 5 star review and very positive comments. We're delighted you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I purchased a Cycas Revoluta palm plant to put on my new patio and the plant is amazing, very good quality plant. I'm so pleased I have placed another order.”

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Posted 5 years ago

Hi Paula We're very pleased to hear you are so happy with the quality of your Cycas palm and delighted you've already become a returning customer. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We were very pleased with the complete package from start to finish. Ordering was easy, with one query quickly resolved by phone. The delivery was on time. The Yew Hedging Rootballs seem very healthy. We look forward to spring when growth starts, and a spectacular hedge. Would certainly recommend Paramount Plants.”

Helpful Report

Posted 5 years ago

Hi Richard We're delighted to hear your very positive comments about your ordering experience, customer service and the quality of your Yew Hedging. Thanks for your recommendation and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Consistently brilliant plants and fantastic service”

Helpful Report

Posted 5 years ago

Hi Jonathan We're delighted to hear you're happy with the quality of your plants and with our friendly customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good service. Plants delivered on Sunday before Christmas to make sure I had the gifts on time. Happy faces alround. Cloud tree better than picture and great value for money.”

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Posted 5 years ago

Hi Tony We're delighted that everyone was happy with their Christmas gifts and that the quality of the trees and our customer service met your expectations. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Swift and responsive service. Plants delivered with care and in first class condition. And good value.”

Helpful Report

Posted 5 years ago

Hi Richard We're so pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really excellent healthy plants. Thank you. For once the reality was even better than the expectation.”

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Posted 5 years ago

Hi Simon We're so pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful healthy plants were received in excellent condition. Would definitely use again.”

Helpful Report

Posted 5 years ago

Hi Remi We're delighted to hear you're so happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with my Camellia which I wanted at a decent height to complement my well-established one. It's very helpful to be able to purchase mature plants like this and I have had no problems with plants from Paramount. They seem genuinely happy to help with any queries too. I would just say I also like their website as you get so much information on what you want to buy.”

Helpful Report

Posted 5 years ago

Hi Margaret We're delighted you're so happy with the quality of your Camellia and thank you for your kind words about our customer service and website, much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Trees arrived on time and in perfect condition. Would highly recommend.”

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Posted 5 years ago

Hi Ian Thank you for your 5 star review and recommendation - much appreciated! We're really pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I've been in arboriculture for 24years and know good quality when I see it Very happy with my cloud pruned cypress tree Steve”

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Posted 5 years ago

Hi Steven We're delighted to hear you're happy with the quality of your tree. Thank you for leaving us a 5 star review - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant was delivered quickly and in very good condition. Would definitely recommend these guys.”

Helpful Report

Posted 5 years ago

Hi Steve Thanks so much for your 5 star review and recommendation. We're really pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great experience throughout, plants delivered safely, and everything was of excellent quality.”

Helpful Report

Posted 5 years ago

Hi Simon We're delighted to hear you're pleased with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,779 reviews