Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants arrived on the stated date. They are very bushy and healthy.”

Helpful Report

Posted 5 years ago

Hi Gilliam So pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plans arrived in good condition and on time.”

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Posted 5 years ago

We're pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Three fantastic Magnolia Grandifloras. They have clearly been well-nurtured. The ordering process was straightforward; communication was excellent and the delivery was very efficient. The delivery driver was a man of few words but he could not have been more helpful.”

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Posted 5 years ago

Hi Philip So pleased to hear you're happy with the quality of your Magnolia Grandifloras and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Have tried other bought plants from other places but yours is by far the best. Never been disappointed, that is why I keep coming back. Have bought 3.5m Wisteria climber, 3.5m Jasmine climber. 4m Tree fern and 5 large honeysuckle plants and many other plants. Excellent keep it up.”

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Posted 5 years ago

Hi Tahir Thanks so much for your positive comments, we're delighted to hear you're happy with the quality of the plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree arrived safely and doing fine.”

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Posted 5 years ago

Hi Andrew We're very pleased to hear you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A short wait for the plants, but worthwhile waiting. Packaged great so arrived in lovely condition. 5 of the 6 plants were outstanding. 1 was ok. Would recommend and would definitely use again.”

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Posted 5 years ago

Hi Sharon Thanks for taking the time to leave us a review and for your recommendation - very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“An excellent sequoia specimen delivered in good condition ready for planting.”

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Posted 5 years ago

Hi Jonathan Delighted to hear you're happy with the quality of your Sequoia tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Trees bought were ideal, in good condition and of the height specified. However I have not given a "very good" rating for the following reasons: 1. Delivered by one driver. Fortunately we have a large drive he could pull onto as he simply rolled the trees off the side of his truck. If we had a normal drive or any kind of obstructed frontage he would not have been able to offload without mechanical assistance. 2. Tree rootball was very dry. Thank you Paramount Plants. PJ”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Lovely trees in very good condition. Delivery was excellent with the driver helping move the trees to their final position.”

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Posted 5 years ago

Hi Gillian We're very pleased to hear you're happy with the quality of your screening trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant seems fine but its only a few weeks ago. Delivery driver very helpful offered good advice on planting.”

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Posted 5 years ago

Hi Colin Thanks for your review, good to hear your plant is doing well and you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and plant quality brilliant”

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Posted 5 years ago

Hi Justin So pleased to hear you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Tree in good condition as described and when expected.”

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Posted 5 years ago

Hi Stephen Very please to hear you're happy with your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very beautiful flowers. We will watch how they take root. A little long delivery.”

Helpful Report

Posted 5 years ago

Hi Sergei We are very sorry you are not 100% happy regarding the delivery time and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“I found this company very helpful and easy to deal with. The trees I ordered arrived quickly and are of a very good healthy quality. The delivery driver was also very friendly and helpful. If I need mature tress in the future I will use paramount plants again.”

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Posted 5 years ago

Hi Brian Delighted to hear you're happy with the quality of your plants and our friendly customer service team. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My standard trees arrived in great condition, efficient delivery and I was kept informed of the approximate arrival time. The driver was very friendly and helpful, he gave me some advice and tips about planting the trees, thank you.”

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Posted 5 years ago

Hi Catherine We're delighted to hear your very positive comments about the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very healthy plants, delivered as promised with no issues”

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Posted 5 years ago

Hi Nicola Thanks for taking the time to leave us a 5 star review - we're pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great communication and prompt delivery.”

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Posted 5 years ago

Hi Dominic Great to hear you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great selection, best prices online for what I wanted, quick and efficient delivery using own transport. Plants all seem healthy. Never used before but I certainty will use again.”

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Posted 5 years ago

Hi Justin Thanks for your very positive comments, we're so pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered a large tree fern. It came in excellent conditions and as I ordered it in winter they had put straw around the crown to protect the new fronds. Very satisfied.”

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Posted 5 years ago

Hi Julia We're so pleased to hear you're happy with the quality of your Tree Fern and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with our trees. We needed 10 to start a hedge and they are so healthy and bushy that it won’t be long before our hedge is form. They are exactly what we wanted. Thank you very much.”

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Posted 5 years ago

Hi Antony We're so pleased to hear you're happy with the quality of your hedging trees. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews