Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,776 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“I have only good things to say about Paramount Plants. Every time I have emailed them, I have received a quick and detailed response.”

Helpful Report

Posted 5 years ago

Hi Sharon Thanks for your very positive comments. We're so pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you all for my lovely, healthy and robust trees. The care, professionalism and quality is obvious to see. Your constant emails updating me on the process of my order was very reassuring. Especially so because of the current difficulties we're all experiencing. I am extremely confident that they will be a great addition to the garden and will last for many many years. I will be recommending Paramount Plants to everyone.”

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Posted 5 years ago

Hi Jason Thank you for the recommendation! We're so pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service, very quick delivery and a excellent price.”

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Posted 5 years ago

Thanks for your positive comments - we appreciate it! Thank you Karen

Posted 5 years ago

“Absolutely fabulous plants and great friendly delivery”

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Posted 5 years ago

Hi Justyna So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Have used Paramount with generally good results.”

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Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Plant arrived as described and is healthy and a good size.”

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Posted 5 years ago

Hi Fiona We're pleased you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My lollipop tree arrived and is now in situ and it is exactly what I expected. I love it.”

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Posted 5 years ago

Hi Elaine Very pleased you're happy with the quality of your lollipop tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Paramount Plants provided excellent plants and service. I ordered an Olive Tree for my son and his girlfriend, who have a lovely flat in London with a terrace. Right now, they are working day and night at home, so this was a present from us to them. They are delighted with the Olive, which is a very good size: I’ve seen a photo. As a result, we ordered a Chusan Palm for them which should be delivered this week. At least they can sit outside In the fresh air, and enjoy the view and the plants from Paramount. Paramount staff were just excellent in arranging the delivery of a superb plant. Thank you.”

Helpful Report

Posted 5 years ago

Hi Malcolm Thank you so much for your very positive comments. So pleased you're happy with the quality of the Olive tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Our Chanticleer tree was delivered in perfect condition and delivery was so fast with a very helpful driver. Thank you!”

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Posted 5 years ago

So pleased you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I’ve only given a 3 star because we received the shrub on one of the hottest days this year so it looked in a very sorry state. I’m hoping with a lot of TLC it will recover. As soon as it was delivered I soaked the root ball and planted it with a 50/50 compost soil mix with blood/fish/bone as well. I’ve been keeping it watered over the last week, the rain we had certainly helped. A few of the smaller twigs had been broken in transit.”

Helpful Report

Posted 5 years ago

Hi Alison We are very sorry you're not 100% happy with your order. On of our customer service team will be in touch by email to see if we can assist. Regards Karen

Posted 5 years ago

“This’s the second time we’ve used Paramount Plants and again we’re impressed with the good quality of plants and the speedy delivery. Would highly recommend!”

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Posted 5 years ago

Hi Sharon So pleased you're happy with the quality of your plants and with our customer service - thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with our order of five pleached hornbeam trees , very good professional advice and prompt supply from Svend when requested information. Delivered on time and great assistance from the driver .. thank you paramount plants”

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Posted 5 years ago

Hi Paul We're so pleased you're happy with the quality of your Pleached Hornbeams and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Informative website with helpful images of the various plant sizes available. Excellent for larger specimens.”

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Posted 5 years ago

Hi Jane Thank you for your very positive comments about our website and our plant selection. Thank you Karen Delete

Posted 5 years ago

“Excellent service- received confirmation order being processed delivery around 10 days. I then got updated email confirming delivery in 5 days which if not suitable to contact. Arrived in very good condition in the window time slot stated. Email comes with full planting instructions along with a video download if you need further assistance :)”

Helpful Report

Posted 5 years ago

Hi L So pleased you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service .”

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Posted 5 years ago

Thanks so much for reviewing us - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Amazing, best online price for the Thuja Occidentalis variety and great quality with super fast delivery. Thank you for keeping peoples spirts up with you continued deliveries. Great communication and planting advice too.”

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Posted 5 years ago

Hi Antonio Thanks so much for your very positive comments - it means a lot right now! So pleased you're happy with your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful trees in great condition as specified, delivered safely by a truck. Thank you.”

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Posted 5 years ago

Hi Kasia So pleased you're happy with your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with my item, deliver arrived as agreed, would recommend”

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Posted 5 years ago

Hi Jason So pleased you're happy with your order and our customer service. Thanks for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I found the plants very expensive when compared to my local nurseries. I hadn't realised just how small the plants were going to be.”

Helpful Report

Posted 5 years ago

Hi Vicky We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Terrific quality plants as ever”

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Posted 5 years ago

Hi Piers Great to hear from a returning customer - thanks for your positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,776 reviews