Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,997 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,997 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	99%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 8th September 2026

Marta

Paramount Plants 5 star review on 12th July 2026

Peter

446

Anonymous

Anonymous // 01/01/2019

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“A very positive experience. The plant was delivered well packaged and in perfect condition. The customer service was first rate and I received regular updates. I would highly recommend them and will definitely use them again.”

Helpful Report

Posted 6 years ago

Hi Julia We're very pleased you're happy with your order and with our customer service. Thank you for the recommendation - we appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“I was very disappointed with the quality of the salvia hot lips that I ordered for my mother’s birthday. Very brown and woody and not much growth on them. I appreciate that with a bit of love and attention, my mother might be able to regenerate them for next year but it’s not what I expected from any nursery, especially for the price ~ neither did the example photo on the website bear any resemblance to the sent items. Service when ordering was great and arrived on her birthday as requested ( albeit only the agapanthus arrived in morning and after emailing you (didn’t get a meaningful response other than someone “would check”, the salvia arrived early evening) but product let you down ~ would not order again from you I’m afraid.”

Helpful Report

Posted 6 years ago

Hi Rebecca We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“Brilliant service and a beautifully healthy, undamaged, sturdy plant. I was incredibly impressed with the quality and certainly will be ordering from them again.”

Helpful Report

Posted 6 years ago

Hi Sandra We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Ordered 2 packs of Westland gro- sure slow release fertiliser which finally arrived after a long delay & a couple of chase ups. Understandable to some degree, but not happy that I was charged delivery for each item, which were sent in one box by carrier. Feels like profiteering to me.”

Helpful Report

Posted 6 years ago

Hi Richard We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“very efficient and quick service.”

Helpful Report

Posted 6 years ago

Hi Craig We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Thank you! Quick delivery and item exactly as described.”

Helpful Report

Posted 6 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants all seem very healthy and of a uniform size which is good for hedging. Delivery and service also very good.”

Helpful Report

Posted 6 years ago

Hi Angela We're very pleased you're happy with your hedging order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Arrived in time window promised and in good condition. Planted in nicely.”

Helpful Report

Posted 6 years ago

Hi John We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Plants are exactly what I ordered and were delivered very quickly. No complaints and will use Paramount again.”

Helpful Report

Posted 6 years ago

Hi Alan We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Easy to use site, with good service. My plants have only been in for a few days. So I can’t give a full review until they start growing”

Helpful Report

Posted 6 years ago

Hi Gordon We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Its nuts, I wanted free delivery so I kept adding plants into my basket but everytime I did the delivery charge went up! There should be an amount where you get free delivery. In the end I just went for the one item as there was no incentive to order more. However I have plants before from Paramount and they were excellent.”

Helpful Report

Posted 6 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

“Brilliant! Great quality plants, great communication, great value, and speedy delivery. Thank you!!”

Helpful Report

Posted 6 years ago

Hi Samantha We're very pleased you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We were delighted with the quality of the plants. They all arrived looking healthy and are just what we needed. I was really impressed with the customer service and communication around the delivery too. I have already recommend to a number of friends. Thank you :)”

Helpful Report

Posted 6 years ago

Hi Rebecca Thanks for the recommendation and positive comments. We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Bought a feiijoa from Paramount Plants. I had to wait a little while for it but it was worth the wait. Lovely shrub. Healthy and packed particularly well. Cannot fault the quality but the delivery charge was a little steep.”

Helpful Report

Posted 6 years ago

Hi Stephanie We're very pleased you're happy with the quality of your plant and with our customer service - thanks for your feedback. We look forward to being of service again in the future. Thank you Karenhttps://dash.reviews.co.uk/

Posted 6 years ago

“I ordered a mature wisteria and it's lovely. Even in a pandemic where delivery times are they delayed I was kept-to-date on delivery times and ultimately didn't have to wait that long. I highly recommend.”

Helpful Report

Posted 6 years ago

Hi Sulinna Thank you for your recommendation. We're very pleased you're happy with your Wisteria and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Many thanks for the delivery of our multi stem cordyline plants, they are fantastic and look great in our garden. I would highly recommend Paramount Plants to people. Mrs S Fountain”

Helpful Report

Posted 6 years ago

Dear Mrs Fountain We're very pleased you're happy with the quality of your plants and with our customer service - thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Exactly as ordered. Amazing service.”

Helpful Report

Posted 6 years ago

Hi George We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Thank you to delivered in covid-19 time. All Plants are came perfectly and healthy.”

Paramount Plants 5 star review on 8th May 2020

Helpful Report

Posted 6 years ago

Hi Mi We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“We are loving our new trees, they have brightened up an otherwise dull fence line. The trees were in really good condition and have now started flowering. Thank you!”

Helpful Report

Posted 6 years ago

Hi Francesca We're very pleased you're happy with your pleached trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 6 years ago

“Tree seems fine, but was disappointed with delivery process after order Paid £98 for delivery which was a lot more expensive than other places but delivery stated 10 days After purchess we was informed it can take longer, ended up been 20 days, only time we got updates was after we emailed and asked Seems once we had paid the customer service ended”

Helpful Report

Posted 6 years ago

Hi Ryan We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 6 years ago

Paramount Plants is rated 4.8 based on 3,997 reviews