Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,906 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“they were acceptable”

Helpful Report

Posted 5 years ago

Hi Stephen We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Excellent customer service and communications on the progress of my order. Plants arrived on date advised and in full healthy condition. Would have no hesitation from ordering from them in future. They are obviously running a first class company. Graham Cornwell Stanmore.”

Helpful Report

Posted 5 years ago

Hi Graham Thank you so much for your very positive comments - we appreciate it! We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Exceptional service, plants and prices! Recently purchased 32 large laurels, they arrived safely, within 5 days of ordering them and the communication throughout the transaction was excellent. Will definitely use Paramount Plants again. Thank you so much!”

Helpful Report

Posted 5 years ago

Hi Amanda We're delighted you're happy with the quality of your Laurel plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent plants thriving a week after delivery”

Helpful Report

Posted 5 years ago

Hi Heather We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good delivery and excellent quality tree.”

Helpful Report

Posted 5 years ago

Hi Rosie So pleased you're happy with the quality of your Liquidambar tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really helpful staff, great variety of plants, delivered in great shape. No complaints at all. Would order from them again.”

Helpful Report

Posted 5 years ago

Hi Wayne We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Received 3 lovely trees , kept me informed and delivered when promised. Would recommend”

Helpful Report

Posted 5 years ago

Hi Sue Thank you for your recommendation. We're very pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants themselves are fine. Delivery instructions were not followed properly. And thought 2 weeks was far too long for delivery”

Helpful Report

Posted 5 years ago

Hi Michael We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Great service and order updates. Will be using in future!”

Helpful Report

Posted 5 years ago

Hi Steve We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with our plants, the packaging was excellent and we were kept in form at every stage of our order, excellent company.”

Helpful Report

Posted 5 years ago

Hi Patricia We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and quality”

Helpful Report

Posted 5 years ago

Hi Paul We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service, even through these difficult C-19 days. Kept me informed about my purchase and delivery. Even included tips on how to prepare for planting. Loved it!”

Helpful Report

Posted 5 years ago

Hi David We're delighted you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent trees, and pairs when ordered, were very well matched too. Highly recommended.”

Helpful Report

Posted 5 years ago

Hi Imogen Thank you for the recommendation and we're so pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Would highly recommend Great communication and helpful advise Delivery a lot quicker than exspceted Will use again A+++++++”

Helpful Report

Posted 5 years ago

Hi Jason Thank you for your recommendation - we appreciate it! We're very pleased you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Their communication about the order process was excellent & the plants were delivered in good shape and on time.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your plant order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I have this year ordered two different types of small pine trees for the garden. Both are healthy a good shape and fair price. They arrived in good time and in good condition. Thanks! PP”

Helpful Report

Posted 5 years ago

Hi Corey Always good to hear from a returning customer! We're very pleased you're happy with the quality of your Pine trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I received my lovely plants during lockdown and although it is too early for them to flower yet they look healthy and ready to grow , I look forward to seeing them join my garden”

Helpful Report

Posted 5 years ago

Hi Louise We're very pleased you're happy with the quality of your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Easy ordering, good communication throughout and a great quality plant delivered in good condition. Thank you.”

Helpful Report

Posted 5 years ago

Hi Ursula Very pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The 10 Cupressus leylandii trees arrived looking nice and very healthy, as per photo shown on website. The green colour is gorgeous and they also smell great. From the moment I ordered, I was kept informed about the trees and the delivery, it all went very smoothly. Very pleased with the service, the delivery and the quality of the trees!”

Helpful Report

Posted 5 years ago

Hi Christelle We're very pleased you're happy with the quality of your Leylandii trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Nothing like the pictures and trees were not good quality.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,906 reviews