Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,775 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

398

Anonymous

Anonymous // 01/01/2019

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“Great service, even through these difficult C-19 days. Kept me informed about my purchase and delivery. Even included tips on how to prepare for planting. Loved it!”

Helpful Report

Posted 5 years ago

Hi David We're delighted you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent trees, and pairs when ordered, were very well matched too. Highly recommended.”

Helpful Report

Posted 5 years ago

Hi Imogen Thank you for the recommendation and we're so pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Would highly recommend Great communication and helpful advise Delivery a lot quicker than exspceted Will use again A+++++++”

Helpful Report

Posted 5 years ago

Hi Jason Thank you for your recommendation - we appreciate it! We're very pleased you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Their communication about the order process was excellent & the plants were delivered in good shape and on time.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your plant order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I have this year ordered two different types of small pine trees for the garden. Both are healthy a good shape and fair price. They arrived in good time and in good condition. Thanks! PP”

Helpful Report

Posted 5 years ago

Hi Corey Always good to hear from a returning customer! We're very pleased you're happy with the quality of your Pine trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I received my lovely plants during lockdown and although it is too early for them to flower yet they look healthy and ready to grow , I look forward to seeing them join my garden”

Helpful Report

Posted 5 years ago

Hi Louise We're very pleased you're happy with the quality of your plant order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Easy ordering, good communication throughout and a great quality plant delivered in good condition. Thank you.”

Helpful Report

Posted 5 years ago

Hi Ursula Very pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The 10 Cupressus leylandii trees arrived looking nice and very healthy, as per photo shown on website. The green colour is gorgeous and they also smell great. From the moment I ordered, I was kept informed about the trees and the delivery, it all went very smoothly. Very pleased with the service, the delivery and the quality of the trees!”

Helpful Report

Posted 5 years ago

Hi Christelle We're very pleased you're happy with the quality of your Leylandii trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Nothing like the pictures and trees were not good quality.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Arrived in good time in good condition and well packed.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Service was excellent and the quality of the plant delivered was way better than I anticipated. Great value and a superb specimen. I will definitely use this company yet again as I have done in the past. First class.”

Helpful Report

Posted 5 years ago

Hi Ken So nice to hear from a returning customer and thank you for your very positive comments - we appreciate it! Delighted you're happy with the quality of your specimen Acer tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was very happy with my experience of Paramount Plants. I was kept up to date regularly with the status of the order, which was helpful. The delivery arrived on schedule and the driver was helpful with the transfer of these large plants to our trailer for transporting through to the garden which is some way from the entrance to the drive. I would have no hesitation in recommending the company or using it again. Thank you. Lucy Melrose”

Helpful Report

Posted 5 years ago

Hi Lucy Thank you for the recommendation, delighted you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A really good swift service and delivery. Plants were a good size and some bigger that I had expected which was good. However some of them had leaves that had been eaten and didn’t look that healthy. I am hoping that once in the ground they will be okay.”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Needed some established plants and with the lockdown I couldn’t go choose what I’d like. Found Paramount Plants through a recommendation and was very impressed with the variety of plants and the different sizes available for them too. Order was placed and I was emailed to know when it was dispatched. They arrived very well packaged and excellent healthy plants all three of them. Will order from them again and recommend them.”

Helpful Report

Posted 5 years ago

Thanks for the recommendation - we appreciate it!. We're delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was most impressed by the advice given to me by Charlie during the purchasing process; and again by the super delivery work by Andy. He not only delivered our rather large Viburnum Tinus Eve Price. He also dug the hole for it, and planted it! Way beyond the call of duty. The birds are already eyeing up the tree. It's going to be a source of joy for us all.”

Helpful Report

Posted 5 years ago

Hi Julian Many thanks for your very positive comments. We're very pleased you're happy with the quality of your shrub and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent communication”

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Posted 5 years ago

We're very pleased you're happy with the quality of your Yew trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A very beautiful plant delivered very quickly in these times when we are all on lockdown. Would certainly uy from Paramount again for statement plants”

Helpful Report

Posted 5 years ago

Hi Simon We're very pleased you're happy with the quality of your Acer tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The site was easy to use, delivery was prompt, the rose was as described and looks healthy and fit for purpose. We are pleased.”

Helpful Report

Posted 5 years ago

Hi Margaret We're very pleased you're happy with the quality of your Rose and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Another great result for Paramount. Eight Cherry Laurels all in good condition and bigger than expected. Well done.”

Helpful Report

Posted 5 years ago

Hi Peter Delighted you're happy with the quality of your Cherry Laurels and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Absolutely excellent service from Peter, Magda, Karen and the rest of the team at Paramount. Helpful delivery chap as well! Well done and thank you for your hard work during these times !”

Helpful Report

Posted 5 years ago

Hi Richard Thanks for your very positive comments - much appreciated, especially right now! So pleased you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,775 reviews