Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,775 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

398

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All trees were delivered in good condition and the online guidance is helpful.”

Helpful Report

Posted 5 years ago

Hi Philip We're very pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Fantastic plants and expert advice. Thanks Paramount!”

Helpful Report

Posted 5 years ago

Thanks for the very positive review - much appreciated! Thank you Karen

Posted 5 years ago

“Fantastic service from ordering to delivery. Plants were a good size, well worth the purchase.”

Helpful Report

Posted 5 years ago

Hi Alister So pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“EXCELLENT SERVICE”

Helpful Report

Posted 5 years ago

Hi Andrew We're very pleased you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“very happy with Paramount Plants service and my purchase - I would definitely recommend them and will no hesitation in using them again thanks”

Helpful Report

Posted 5 years ago

Hi Allen Thank you for the recommendation. So pleased you're happy with the quality of your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delivery was on time, quality of plants was very good and as per the photos. The plants were also well packaged for delivery. Will use again.”

Helpful Report

Posted 5 years ago

Hi Richard We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We are both pleased and delighted with our purchase from Paramount Plants which arrived promptly, in great condition and exactly as described. We shall not hesitate to use their services again in the future and we have no hesitation in recommending them to others. Five Stars well earned!”

Helpful Report

Posted 5 years ago

Hi Jenny Thank you for your very positive comments and your recommendation - much appreciated. So pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant was received in excellent condition and as described on the website. So impressed I have recommended you to a colleague who is landscaping their garden.”

Helpful Report

Posted 5 years ago

Hi Kim Delighted you're happy with the quality of your plant and our customer service and thank you for the recommendation - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Paramount delivered ten well-matched and vigorous laurel plants in excellent condition. I'll use this supplier again.”

Helpful Report

Posted 5 years ago

Hi Jeanette We're very pleased you're happy with the quality of your Laurels and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“These hedging plants arrived very good I brought 8 .”

Helpful Report

Posted 5 years ago

Hi Michelle We're very pleased you're happy with the quality of your Cherry Laurel hedging plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service. Lovely plant.”

Helpful Report

Posted 5 years ago

Hi William We're very pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Fantastic service all my trees were bigger than I expected at nearly half the price I was quoted elsewhere”

Helpful Report

Posted 5 years ago

Hi Steve We're delighted to hear you're so happy with the quality of your Cherry Laurels and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordering service and delivery was excellent. I made an alteration to original order and this was dealt with very immediately, well done. Plants were good and well packed.”

Helpful Report

Posted 5 years ago

Hi Judith We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good quality on both plants and communications. Specimens in very good condtion”

Helpful Report

Posted 5 years ago

Hi Debra We're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Website was very easy to negotiate, Cherry Laurel plants I ordered were delivered in a very healthy condition and slightly bigger than I expected, which was good, And very competitively priced, these are now planted to form a hedge in my garden. Great service.”

Helpful Report

Posted 5 years ago

Hi Michael We're delighted you're happy with the quality of your Cherry Laurel plants and our customer service. Glad to hear they are settling in well. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Discovered Paramount online as I was looking for mature plants. Have purchased some beautiful plants from them, and even in these difficult times, delivery was prompt and on time. Fantastic website and will have no hesitation in using Paramount in the future. Many thanks to all who work there”

Helpful Report

Posted 5 years ago

Hi Gary Thanks so much for your very positive comments. So pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants arrived looking in excellent condition. Planted in the garden & they are looking very strong & well. Hopefully they will grow & make a lovely pretty hedge. Paramount plants provided an excellent service & kept us informed of the progress of our order by regular emails.”

Helpful Report

Posted 5 years ago

Hi Paul So pleased you're happy with our customer service and with the quality of your plants, good to hear they are settling in well in your garden. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Brilliant service, especially under these difficult (lock-down) times. Very easy to order, delivered on time, and plant was in excellent condition. Thank you.”

Helpful Report

Posted 5 years ago

Hi Lawrence Delighted you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service. Good communication efficient delivery”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delivered the wrong plant: somewhat cheaper than the one we have paid for. Paramount agreed to replace it five days ago, but have not yet notified me when this will happen. Problems can happen (especially during a pandemic) but for these prices, we would expect a better resolution of the problem.”

Helpful Report

Posted 5 years ago

Hi Alan We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,775 reviews