Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,775 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

398

Anonymous

Anonymous // 01/01/2019

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“Plant delivered in good condition and really quick delivery. Driver was really nice and stopped to chat too! :)”

Helpful Report

Posted 5 years ago

Hi Olivia So pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Prompt service and good communication, would recommend Kind regards Daren underwood”

Helpful Report

Posted 5 years ago

Hi Daren Thanks for your recommendation. Very pleased you're happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and excellent quality plants. I have ordered from several companies during lockdown and quality has been awful, but paramount were the opposite. Prompt delivery and quality and health of the laurels we ordered was excellent. Have already recommended to friends and family!”

Helpful Report

Posted 5 years ago

Hi Mark Thank you so much for the recommendations - much appreciated! We're really pleased you're happy with the quality of your Laurels and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“In these difficult times, my plant was delivered on the date given and was in good condition .”

Helpful Report

Posted 5 years ago

So pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely acer, not as dense as I had hoped but will hopefully fill out next year”

Helpful Report

Posted 5 years ago

Hi Elaine Thanks for your feedback, if you have any questions about your Acer tree going forward, please contact us on salesteam@paramountplants.co.uk Thanks Karen

Posted 5 years ago

“I am very pleased with the New Dawn climbing rose I ordered. It is very healthy, has 4 or 5 long stems, several flower buds and is already about 6 ft tall. It was packaged extremely well - tied to a wooden platform so it didn't fall during transit. Perfect for our archway.”

Helpful Report

Posted 5 years ago

Hi Christine So pleased you're happy with the quality of your Rosa New Dawn and it will settle in well to grow over your archway. Also good to hear you're pleased with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A beautiful healthy plant which I purchased as a gift. It was delivered safely on time and I am very pleased with my first purchase from Paramount Plants.”

Helpful Report

Posted 5 years ago

Hi Beryl We're very pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Japanese Acer is beautiful. Exceeded expectation. Arrived well protected for journey and in good time despite warning there could be slight delay. I’m really happy with the service.”

Helpful Report

Posted 5 years ago

Hi Michael We're delighted you're happy with the quality of your Japanese Acer tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Received with thanks”

Helpful Report

Posted 5 years ago

Hi Richard So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My plant arrived well packed, in good condition, large and lovely. It looks extremely healthy. I'm impressed, so much so I've just placed an order for another. Great company, superb communications too.”

Helpful Report

Posted 5 years ago

Hi Jacqueline Thank you for your very positive comments - we appreciate it! So pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with the tree purchased from Paramount Plants. It took 12 days from order to delivery, considering the current circumstances that's not bad. Also good communication all the way through with email every few days to keep me updated with progress.”

Paramount Plants 5 star review on 6th May 2020

Helpful Report

Posted 5 years ago

Hi John Thank you for uploading an image of your garden and we're very pleased you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really really pleased with the Cherry Laurel we purchased. Very healthy plants and excellent value . Will certainly purchase again from you as have another small hedge to put in later in the summer. Thank you again first rate service.”

Helpful Report

Posted 5 years ago

Hi Baz We're delighted you're happy with the quality of your Cherry Laurel and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delighted with the quality of the plants you provided.”

Helpful Report

Posted 5 years ago

Hi Caroline We're very pleased you're happy with the quality of your shrubs. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I have ordered quite a few cordyline australis palm trees from Paramount Plants over the years. Look for the special offers you get a great discount if you want to buy in large quantities.”

Helpful Report

Posted 5 years ago

It's always great to hear from a returning customer :-) We're very pleased you're happy with the quality of your Cordyline tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“IT WAS EASY TO ORDER AND THE PLANTS WERE DELIVERED QUICKLY THEY ARE NOW IN THE GROUND AND LOOK HAPPY”

Helpful Report

Posted 5 years ago

Hi Janey So pleased to hear your shrubs are settling in well and that you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A beautiful Acer in excellent condition. Easy purchase and speedy delivery. Highly recommend this company.”

Helpful Report

Posted 5 years ago

Hi Emrys Neil So pleased you're happy with the quality of your Acer tree and with our customer service. Thank you for the recommendation - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you for your email. The order was received and everything was fine. They are in the ground and looking good. Thank you for such great customer service.”

Helpful Report

Posted 5 years ago

Hi Rachael So pleased you're Cherry Laurels are settling in well and that you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was very impressed with the quality of my plants and they all look lovely in my garden. Delivery was pretty quick which is impressive due to lockdown. I thought the prices were reasonable and definitely worth it for the quality I got. Will definitely use paramount again.”

Helpful Report

Posted 5 years ago

Hi Angela We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered the tree for a wedding present so haven't actually seen it but the Bride tells me it is a beautiful plant. Paramount were extremely helpful, everything the promised happened on date and on time. Looking forward to seeing it flower in situ.”

Helpful Report

Posted 5 years ago

Hi Christine So pleased the bride is happy with the quality of her plant and that you are happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great quality trees and great communication throughout the whole process. Great prices too..... would definitely recommend and will definitely use again, thank you :-)”

Helpful Report

Posted 5 years ago

Hi Viki Thank you for the recommendation and we're so pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,775 reviews