Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,775 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

398

Anonymous

Anonymous // 01/01/2019

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“Very healthy acer delivered safely”

Helpful Report

Posted 5 years ago

Hi Eric We're very pleased you're happy with your Acer order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The trees arrived at the expected time and were in good condition. I planted one of them last weekend in my newly created flowerbed. I expect to be enjoying them for many years to come. I will certainly buy from you again and recommend you to my friends. Keep safe and well and thank you agaIn”

Paramount Plants 5 star review on 5th May 2020

Helpful Report

Posted 5 years ago

Hi Sally Thank you for uploading an image of your garden - it looks great! Thanks also for the very positive comments and recommendation - we appreciate it! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“For the price the Christmas Box was a lot smaller than I had expected, though at least the roots were established in the pot - just about!”

Helpful Report

Posted 5 years ago

Hi John We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Paramount was excellent in terms of communication and fulfilment of the order. The plants were on time and well-packed on a pallet. They were in excellent condition and, when planted, looked great and blended right in. Thank you for your prompt, well-managed service. I will definitely use Paramount as my first choice when purchasing trees/plants.”

Helpful Report

Posted 5 years ago

Hi Tony We're very pleased you're happy with your order and with our customer service. Thank you for your very positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good selection good contact, First class delivery thank you”

Helpful Report

Posted 5 years ago

Hi John We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The Berberis Thunbergii Japanese Berberis was delivered on time by a friendly, helpful driver, as is always the case! The beautiful shrub is now happily planted & looking very much at home. Another excellent transaction with Paramount Plants. Many thanks for the quality of your shrubs & your faultless reliability!”

Helpful Report

Posted 5 years ago

Hi Jonathan Always great to hear from a returning customer - thank you for the very positive comments - we appreciate it! So pleased you're happy with the quality of your Berberis and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Clear choices and descriptions, wide range of plants that I couldn't find elsewhere, reasonably priced and delivered as notified. Good communications throughout.”

Helpful Report

Posted 5 years ago

Hi Peter We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The quality of the trees were higher than expect Fantastic service Many thanks the trees were exactly what we were looking for”

Helpful Report

Posted 5 years ago

Hi Keith We're delighted you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great choice of plants, good prices and when a problem occured, solution was found straight away which was much appreciated. This is what you want from a reputable company, being able to rely on them when things go well and when they don't. Would recommend and purchase again.”

Helpful Report

Posted 5 years ago

Hi Libuse Thank you for your recommendation - much appreciated! We're very pleased you're happy with your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“they were acceptable”

Helpful Report

Posted 5 years ago

Hi Stephen We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Excellent customer service and communications on the progress of my order. Plants arrived on date advised and in full healthy condition. Would have no hesitation from ordering from them in future. They are obviously running a first class company. Graham Cornwell Stanmore.”

Helpful Report

Posted 5 years ago

Hi Graham Thank you so much for your very positive comments - we appreciate it! We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Exceptional service, plants and prices! Recently purchased 32 large laurels, they arrived safely, within 5 days of ordering them and the communication throughout the transaction was excellent. Will definitely use Paramount Plants again. Thank you so much!”

Helpful Report

Posted 5 years ago

Hi Amanda We're delighted you're happy with the quality of your Laurel plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent plants thriving a week after delivery”

Helpful Report

Posted 5 years ago

Hi Heather We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good delivery and excellent quality tree.”

Helpful Report

Posted 5 years ago

Hi Rosie So pleased you're happy with the quality of your Liquidambar tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really helpful staff, great variety of plants, delivered in great shape. No complaints at all. Would order from them again.”

Helpful Report

Posted 5 years ago

Hi Wayne We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Received 3 lovely trees , kept me informed and delivered when promised. Would recommend”

Helpful Report

Posted 5 years ago

Hi Sue Thank you for your recommendation. We're very pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants themselves are fine. Delivery instructions were not followed properly. And thought 2 weeks was far too long for delivery”

Helpful Report

Posted 5 years ago

Hi Michael We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Great service and order updates. Will be using in future!”

Helpful Report

Posted 5 years ago

Hi Steve We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with our plants, the packaging was excellent and we were kept in form at every stage of our order, excellent company.”

Helpful Report

Posted 5 years ago

Hi Patricia We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and quality”

Helpful Report

Posted 5 years ago

Hi Paul We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,775 reviews