Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,776 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

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“My laurel plants all arrived in excellent condition. They were all healthy good strong plants . They are settling well in their new home , and already providing me with the hedge that I want . The customer service was first class . I would not hesitate to use again.”

Helpful Report

Posted 5 years ago

Hi Angela Thank you for your positive comments - we're delighted you're pleased with the quality of your Laurel plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very helpful staff. Arranged delivery quickly to fit in with my landscapers.”

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Posted 5 years ago

Thank you for your positive comments - we're delighted you're pleased with your ordering experience and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants are excellent quality with a substantial root ball. Well packed in a wooden crate. Good delivery service considering these came to Cheshire from Enfield. Very pleased with our purchase and Paramount’s customer service.”

Helpful Report

Posted 5 years ago

Thank you for your positive comments - we're delighted you're pleased with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The quality of plants Paramount Plants supply is always great and the are good at keeping you informed of delivery updates”

Helpful Report

Posted 5 years ago

Thanks for your 5 star rating - we're very pleased to hear from returning customers and that you're happy with the quality of your plants and our customer service. Thank you Karen

Posted 5 years ago

“I received excellent trees, well protected on pallets. I shall use paramount plants again.”

Helpful Report

Posted 5 years ago

Hi Jane Very pleased you're happy with your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Purchased 5 bushes. All in excellent condition and exactly as described on the website. Would highly recommend Paramount Plants and would definitely use them again in the future”

Helpful Report

Posted 5 years ago

Hi Colin Thanks so much for the recommendation - we appreciate it! Very pleased you're happy with your bushes and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very impressed with service and advice - great”

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Posted 5 years ago

Hi Christophe Very pleased you're happy with your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I placed the order which unfortunately was out of stock. But Paramount kept me well informed as to when they would be receiving the item and then when delivery was going to be. The item was received in a well packaged box and the plant was very healthy.”

Helpful Report

Posted 5 years ago

Hi Lynn Very pleased you're happy with your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ok deliver as promised or better / bigger.”

Helpful Report

Posted 5 years ago

Hi Tim So pleased you're happy with your Ilex - We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with sales and delivery service. Very helpful on deliveery timing and arrangements and sales team knowledgable about options for our particular needs”

Helpful Report

Posted 5 years ago

Hi Toby We're so pleased to hear you're happy with your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with my order. The pair of yew I ordered were equally matched in size and shape.”

Helpful Report

Posted 5 years ago

Hi Patricia We're so pleased to hear you're happy with your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great plants, great service”

Helpful Report

Posted 5 years ago

We're so pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We were very pleased with our dealings with Paramount Plants, They kept us up to date with the progress of our order, the trees were delivered on time, on the day they promised, by a friendly and helpful driver. The trees were better than expected, slightly larger than detailed and looking so healthy! Budding up beautifully (early March) We are looking forward to seeing them progress over the coming months.”

Helpful Report

Posted 5 years ago

Hi John We're delighted to hear you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants we bought from this company are truly amazing . Prompt delivery , great tailored advice as per need . I would love to buy more from them . This is definitely a 5 star company when it comes to buying trees online . Charlie was very helpful with the advice he gave based on my requirement .”

Helpful Report

Posted 5 years ago

Hi Deepa We're so pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you for your very positive comments - we appreciate it! Karen

Posted 5 years ago

“Great communication - I was kept informed of my order status and delivery all the way through. Plants arrived in great condition too”

Helpful Report

Posted 5 years ago

Hi Luciana We're so pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Choosing and ordering from the web site was easy. Slight problem when website said plants were in stock when they had none. This resulted in later delivery of plants when I was away for two weeks and plants were left in a public place. I emailed to change the delivery date but got no response. As it was, all was well.”

Helpful Report

Posted 5 years ago

Hi Chris Apologies for the delay in your delivery, this is our busiest time of year - not an excuse - just to explain and I'm very pleased to hear all was resolved. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“5⭐️ As faultless experience. Thank you”

Helpful Report

Posted 5 years ago

Hi Sue Thanks for the 5 stars! Much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with the plants. Excellent quality. Size as advertised and delivered on time.”

Helpful Report

Posted 5 years ago

Hi Ian Thank you for your 5 star review, we're so pleased you're happy with the quality and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants were well described and the online purchasing process went smoothly. I was kept informed about delivery, and the date was within the period originally estimated. On the day, a narrower delivery slot would have been welcome, but the plants arrived early on in the specified slot and were in good condition.”

Helpful Report

Posted 5 years ago

Hi Nigel So pleased to hear you're happy with the quality of your Yews and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Communication was excellent and planting advice was first class. The four large shrubs arrived on time and looked very healthy. I am very hopeful that they will do well.”

Helpful Report

Posted 5 years ago

Hi Stuart We're delighted you're happy with the quality of your trees and with our customer service. We very much look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,776 reviews