Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,906 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,906 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This’s the second time we’ve used Paramount Plants and again we’re impressed with the good quality of plants and the speedy delivery. Would highly recommend!”

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Posted 5 years ago

Hi Sharon So pleased you're happy with the quality of your plants and with our customer service - thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with our order of five pleached hornbeam trees , very good professional advice and prompt supply from Svend when requested information. Delivered on time and great assistance from the driver .. thank you paramount plants”

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Posted 5 years ago

Hi Paul We're so pleased you're happy with the quality of your Pleached Hornbeams and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Informative website with helpful images of the various plant sizes available. Excellent for larger specimens.”

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Posted 5 years ago

Hi Jane Thank you for your very positive comments about our website and our plant selection. Thank you Karen Delete

Posted 5 years ago

“Excellent service- received confirmation order being processed delivery around 10 days. I then got updated email confirming delivery in 5 days which if not suitable to contact. Arrived in very good condition in the window time slot stated. Email comes with full planting instructions along with a video download if you need further assistance :)”

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Posted 5 years ago

Hi L So pleased you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service .”

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Posted 5 years ago

Thanks so much for reviewing us - much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Amazing, best online price for the Thuja Occidentalis variety and great quality with super fast delivery. Thank you for keeping peoples spirts up with you continued deliveries. Great communication and planting advice too.”

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Posted 5 years ago

Hi Antonio Thanks so much for your very positive comments - it means a lot right now! So pleased you're happy with your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful trees in great condition as specified, delivered safely by a truck. Thank you.”

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Posted 5 years ago

Hi Kasia So pleased you're happy with your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with my item, deliver arrived as agreed, would recommend”

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Posted 5 years ago

Hi Jason So pleased you're happy with your order and our customer service. Thanks for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I found the plants very expensive when compared to my local nurseries. I hadn't realised just how small the plants were going to be.”

Helpful Report

Posted 5 years ago

Hi Vicky We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Terrific quality plants as ever”

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Posted 5 years ago

Hi Piers Great to hear from a returning customer - thanks for your positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“At least with Paramount I know what I will get. Their plants are of quality. They are mature so you dont see the photo of something beautiful and received a tiny leave: you get the real thing! Really like it.”

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Posted 5 years ago

Thanks so much for your positive comments - especially right now - we so appreciate it. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service, communication, packaging, and lovely healthy plants. Delivery time excellent at this difficult time. Thank you.”

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Posted 5 years ago

Hi Rebecca We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The tree arrived well within the 10 day delivery period and the tree is looking good, thanks very much”

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Posted 5 years ago

Hi Paul Thanks for the 5 star review - we appreciate it! Thank you Karen

Posted 5 years ago

“Decent website and fast delivery. A superb company with excellent customer service which is rare. Cherry Laurels in place, just waiting on them to fill out lol”

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Posted 5 years ago

Hi Paul Thanks for your positive comments. We're really pleased you're happy with the quality of your Cherry Laurels and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“As usual order fulfilled with professionalism, courtesy and in the end a full set of beautiful plants. Even the delivery was prompt, polite and simple.”

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Posted 5 years ago

Hi Jason Great to hear from a returning customer. We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service, plants very good! Am going to re-order again. Thanks”

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Posted 5 years ago

We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Gorgeous trees, well worth the money. Excellent communication about the order and delivery. Delivery itself was great, very helpful driver who brought very heavy trees into the garden for us.”

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Posted 5 years ago

Hi Maria We're really pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I called for advise and spoke to a very knowledgeable gentleman. He then assisted with my online order. Advised on additional product needed.”

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Posted 5 years ago

Hi Kate We're really pleased you're happy with the quality of your hedging plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I bought these plants for my clients front garden and they absolutely love them! Delighted with service and shall be back soon! Keep well, stay safe x www.judisamuelsgardendesign.co.uk”

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Posted 5 years ago

Hi Judi Thanks so much for leaving your review, much appreciated - so pleased your clients are happy with the Trachys Looking forward to working with you again soon - take care, stay safe Thank you Karen

Posted 5 years ago

“One of the few places to buy a decent sized tree from. Tree delivered within a short time frame and all was good-even in these difficult times of isolation!!”

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Posted 5 years ago

Hi Derek We're really pleased you're happy with our tree selection and with our customer service and we appreciate your positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,906 reviews