Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,776 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and thinking great little tree / we will see!! Bark damaged but seems to be repairing itself! Hoping it will spread and grow taller than it is now - but so far all good!!”

Helpful Report

Posted 5 years ago

Hi Sue Thanks for your review, we're pleased you like your tree and you're happy with our customer service. If you have any questions going forward about your tree, please contact our customer service team and we will do our best to assist. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased,no damage to them.Stunning specimens.”

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Posted 5 years ago

Hi Neil So pleased you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“A lovely viburnum, healthy, with masses of flowers,”

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Posted 5 years ago

Hi Janice Many thanks for the 5 stars for your Viburnum, much appreciated. Thank you Karen

Posted 5 years ago

“Great plants and good service”

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Posted 5 years ago

Hi Jonathan We're so pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Easy to order, but not easy to determine delivery date until actually shipped.”

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Posted 5 years ago

“Good communication and speedy delivery, the plants were as promised.”

Helpful Report

Posted 5 years ago

We're so pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great trees, great value, Great customer services, great delivery service. Will use again”

Helpful Report

Posted 5 years ago

We're so pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered some thuja from Paramount Plants, they sent them on the date I requested and kept me updated on delivery. The trees are in the best condition possible, far healthier and thicker than any I’ve seen in garden centres. Beautifully packed for transit and I have every confidence they will form a magnificent hedge in a very short time. I am absolutely thrilled with my purchase, thank you.”

Helpful Report

Posted 5 years ago

Hi Anne Thanks for your very positive comments! We're delighted you're so happy with the quality of your Thuja trees and with our customer service. We very much look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good healthy plant delivered with care”

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Posted 5 years ago

We're so pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My yew hedging plants arrived swiftly, were the size expected and were in good condition. I would use Paramount again.”

Helpful Report

Posted 5 years ago

Hi Rachel We're so pleased you're happy with the quality of your Yew hedging plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants delivered as expected on strong pallets and well wrapped. Plants look strong and healthy Some plants are rooted balled as advertised, most have large rootball but a few are with very little root Plants could not be immediately planted due to flooding”

Helpful Report

Posted 5 years ago

Hi Peter Thanks for your review, make sure you keep the rootballs moist until you're able to plant them, you should have received by email our guide for how to look after and plant rootballs? So sorry to hear you've been affected by this terrible flooding. Do let us know if there are any issues and we will try to assist. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“This must be about the sixth order that I have placed with Paramount Plants over the last four years. I now buy large plants from them for preference, as the plants are always of a very high quality in very good condition and grow very well when established.”

Helpful Report

Posted 5 years ago

Hi Mark Thank you so much for your very positive comments - always lovely to hear from returning customers. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent website. Clear and easy to use. Plants available for delivery on requested date”

Helpful Report

Posted 5 years ago

Hi Sharon Thank you for your positive comments about our website and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely healthy trees and good communication and delivery. Everyone was very helpful”

Helpful Report

Posted 5 years ago

Hi Zoe We're so pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I love this shop, brilliant if you are looking for mature plants and very reasonable prices. Staff were really knowledgeable, helpful and friendly, highly recommended”

Helpful Report

Posted 5 years ago

Hi Tamara Thank you for your 5 star review, much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you for doing just as we asked and as you promised. So rare these days! All went as planned and our gardener planted the Magnolia straight away. It was our gardener who recommend you. Delighted with your service and, so far, with the quality of the tree.”

Helpful Report

Posted 5 years ago

Hi Gillian Thanks so much for your very positive comments - much appreciated. We're delighted you're happy with your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great quality and value for money. Helpful guidance from the team.”

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Posted 5 years ago

Hi Julia So pleased to hear you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service and amazing healthy plants !”

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Posted 5 years ago

Hi Gillian So pleased you're happy with the quality of your Cherry Laurel hedging plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Decent sized plant delivery very good, slightly odd shape to what I was expecting but now in the ground hopefully will start sprouting green leaves soon and look a better shape Overall pleased with the tree received”

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Posted 5 years ago

Hi Norma Very pleased you're happy with your tree and good to hear it's in the ground - let us know if you have any questions going forward. Best regards Karen

Posted 5 years ago

“Bought a Mock Orange Belle Etoile and a Ceanothus Concha, from Paramount Plants. They were purchased online and we are exceptionally pleased with the quality of both. I would certainly recommend this supplier.”

Helpful Report

Posted 5 years ago

Thank you for your recommendation - we are very pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,776 reviews