Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,776 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was a wee bit slow but the quality of the plants is superb, absolutely perfect. And really well packaged for delivery.”

Helpful Report

Posted 5 years ago

Hi Simon We're delighted you're pleased with the quality of your plants and our customer service and apologies if the delivery was a little slow - we appreciate your feedback and are looking into this. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Wonderful service superb Magnolia black tulip”

Helpful Report

Posted 5 years ago

Hi Paul We're delighted you're pleased with the quality of your Magnolia Black Tulip and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordering and delivery was easy and efficient. Thanks very much for a great service.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your online buying experience, the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants in great condition, good communication with Paramount and follow up very professional.”

Helpful Report

Posted 5 years ago

Hi Janet We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Easy to follow purchase procedure through Paramount Plants excellent Web Site. Kept well informed through the period from order to delivery . Plants in excellent condition when delivered and exceeded base specification Many thanks to Paramount Plants”

Helpful Report

Posted 5 years ago

Hi Peter We're delighted you're pleased with your online buying experience, the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great description on website and excellent quality on arrival.”

Helpful Report

Posted 5 years ago

Thank you for your positive comments, much appreciated! We're delighted you're pleased with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Your customer service is very good, your plants lovely quality, very pleased.”

Helpful Report

Posted 5 years ago

Hi Margaret Thank you for your positive comments - we're delighted you're pleased with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I bought some pleached hornbeams which were delivered on time as promised. The trees are healthy and well trained on secure bamboo frameworks. The delivery team unloaded them efficiently and helped me to take them to the area where they were to be planted. They were bought as bare root trees and the root-balls were securely wrapped in hessian and wire netting. Very pleased with my purchase and would happily buy from this company again.”

Helpful Report

Posted 5 years ago

Hi Jane We're delighted you're pleased with the quality of your pleached Hornbeams and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“This is the second time I have ordered from this nursery. Good value for money, efficient, deliver what they say they would, when they agreed with you. Can't ask for much more than that, can you!”

Helpful Report

Posted 5 years ago

Lovely to hear from a returning customer - Thank you for your positive comments - we're delighted you're pleased with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good communications regarding delivery. Trees were planted the same day as per the online instructions so fingers crossed.”

Helpful Report

Posted 5 years ago

Hi Dan We're really pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with my Berberis X Ottawensis. It is now planted & thriving! It was delivered by a very helpful driver. Another excellent purchase from Paramount Plants.”

Helpful Report

Posted 5 years ago

Hi Jonathan Lovely to hear from a returning customer :) We're delighted you're pleased with the quality of your Berberis and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plant was good but they had told me I could postpone delivery until I had seen a photo and given the go ahead but they just delivered it. Worked out okay but made the process a bit stressful and wasn’t the device offered.”

Helpful Report

Posted 5 years ago

Hi Jessica We are very sorry you are not 100% happy with the delivery of your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Plant arrived in very good condition and at the expected time. Only 4 stars because they didn't have what I initially ordered and I had to have a smaller plant.”

Helpful Report

Posted 5 years ago

Hi Wendy So glad you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The problem with buying trees from a web site is that you may not get items that look like the picture. I purchased trees stated at a particular height and they were but more importantly, were very bushy and in very good condition.”

Helpful Report

Posted 5 years ago

Hi Bob We're delighted to hear you're happy with the quality of your plants and that you enjoyed our online buying experience. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“lovely plants, very pleased”

Helpful Report

Posted 5 years ago

Hi Odette So glad you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was very pleased generally with the quality of the plants, the advice given and the delivery service although there were four plants missing from the first batch so we had to ask for a return visit. I made the mistake of ordering all the plants separately on the website, rather than pressing the add button, which meant that I was charged for multiple deliveries rather than the one. But the sales team were very understanding and I was reimbursed. This review covers all the plants and not just the Photinia, so I won’t be doing any more. It took over a month to deliver the plants at my request. They were kept in stock until we were ready. I would certainly recommend this company.”

Helpful Report

Posted 5 years ago

Hi Maxwell Thanks so much for your recommendation - much appreciated! So glad you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent company to order from. Their website is easy to use and very comprehensive. It’s easy to order the correct plant and to choose the height you need. I would highly recommend them and will purchase from them again.”

Helpful Report

Posted 5 years ago

Hi Sharon Thank you so much for your recommendation. So glad you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“First time used Paramount Plants. Could not be happier. A+ Fantastic customer services and the plants were as pictured & arrived green & healthy. Would definitely use again & recommend Only downside are the postal costs for larger items”

Helpful Report

Posted 5 years ago

Hi Ruth We're delighted to hear you're happy with your plants and our customer service, thanks for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant arrived as advertised, on particular day requested. In good condition. In now. Looking good. And all at very reasonable price.”

Helpful Report

Posted 5 years ago

Hi James We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“great plants. great customer service”

Helpful Report

Posted 5 years ago

Hi Louisa We're delighted you're pleased with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,776 reviews