Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“One of the few places to buy a decent sized tree from. Tree delivered within a short time frame and all was good-even in these difficult times of isolation!!”

Helpful Report

Posted 5 years ago

Hi Derek We're really pleased you're happy with our tree selection and with our customer service and we appreciate your positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thanks for your follow-up email. Both plants arrived safely and in good condition, and are now in their new homes. Great service, particularly so given the current circumstances. Thank you.”

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Posted 5 years ago

We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good quality and unlike some suppliers these were the correct size”

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Posted 5 years ago

Hi Rob We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“An excellent resolution by Peter b in respect of my plant problem. Thank you and I look forward to placing my next order.”

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Posted 5 years ago

Hi Linda We are very sorry you are not 100% happy with your Clematis Montana and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Beautiful strong healthy plants. Great delivery service and good customer service communication.”

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Posted 5 years ago

Hi Kim We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The escallonia arrived in great condition and I planted them -12-on the next day. A week later they are showing signs of growth and I am sure they will all be happy”

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Posted 5 years ago

Hi Roger So pleased to hear you're happy with your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great plants. Helpful team. And quick delivery. Can’t ask for more.”

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Posted 5 years ago

Hi Neil Thanks for your very positive comments - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants were packaged and care advice was superb!”

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Posted 5 years ago

Hi John Thanks for your review of 5 stars, much appreciated and pleased you were happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent customer service from the sales team and great quality trees delivered on time!”

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Posted 5 years ago

Hi Sonia So pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“As usual, well-grown plants delivered on time.”

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Posted 5 years ago

Hi Geoffrey So pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Because of the extreme conditions, I was so pleased to get my plant, because of the growth of the plant I found some of the branches were damaged because of the packaging I have had to cut a few branches otherwise the plant is very healthy hope it survives the trimming, have not planted it yet because it is too cold keep it well watered in our porch no heating but plenty of light”

Helpful Report

Posted 5 years ago

Hi Joyce Pleased to hear you're happy with your plants - any issues going forward please let us know. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants are very healthy, but not as tall and bushy as I would have expected.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with product thank you”

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Posted 5 years ago

Hi David Thanks for your 5 star review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Knowledgeable people, nice to deal with.”

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Posted 5 years ago

Hi John Thanks for your positive comments - much appreciated Thank you Karen

Posted 5 years ago

“I am very happy with the order I placed. The plants are in good condition and seem to be doing well now they’re planted.”

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Posted 5 years ago

Hi Anna We're delighted you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good customer service prior to delivery. Plant healthy and well packaged.”

Helpful Report

Posted 5 years ago

So pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Easy to order, kept me fully updated on delivery times and arrived quickly. Tree was great - very healthy and well protected for transit. Thanks, Paramount.”

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Posted 5 years ago

Hi Mark We're very pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Second time we've used Paramount Plants and another great service, purchase was easily done over the phone during lockdown (April 2020), emails kept us informed and delivery was faultless, would definately recommend Paramount Plants.”

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Posted 5 years ago

Hi Graeme It's always good to hear from a returning customer. We're so pleased you're happy with the quality of your plants and our customer service. Thank you for the recommendation - we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“one of my two plants was perfect the other was more mature and less leafy at the bottom otherwise great size and quality... arrived within 2 weeks as promised”

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Posted 5 years ago

Hi Scott Pleased you're happy with your order and our customer service, we're here if you have any questions going forward . We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The trees looked healthy and arrived safely and in good condition - was rather surprised at the cost of delivery - more than the cost of each tree. A lot more than another supplier of different tree. But they are safely planted and watered frequently”

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Posted 5 years ago

Hi Sarah Thank you for your 5 star review, we're pleased you're happy with your trees. Thanks Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews