Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,915 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,915 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, communication, packaging, and lovely healthy plants. Delivery time excellent at this difficult time. Thank you.”

Helpful Report

Posted 5 years ago

Hi Rebecca We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The tree arrived well within the 10 day delivery period and the tree is looking good, thanks very much”

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Posted 5 years ago

Hi Paul Thanks for the 5 star review - we appreciate it! Thank you Karen

Posted 5 years ago

“Decent website and fast delivery. A superb company with excellent customer service which is rare. Cherry Laurels in place, just waiting on them to fill out lol”

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Posted 5 years ago

Hi Paul Thanks for your positive comments. We're really pleased you're happy with the quality of your Cherry Laurels and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“As usual order fulfilled with professionalism, courtesy and in the end a full set of beautiful plants. Even the delivery was prompt, polite and simple.”

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Posted 5 years ago

Hi Jason Great to hear from a returning customer. We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service, plants very good! Am going to re-order again. Thanks”

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Posted 5 years ago

We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Gorgeous trees, well worth the money. Excellent communication about the order and delivery. Delivery itself was great, very helpful driver who brought very heavy trees into the garden for us.”

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Posted 5 years ago

Hi Maria We're really pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I called for advise and spoke to a very knowledgeable gentleman. He then assisted with my online order. Advised on additional product needed.”

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Posted 5 years ago

Hi Kate We're really pleased you're happy with the quality of your hedging plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I bought these plants for my clients front garden and they absolutely love them! Delighted with service and shall be back soon! Keep well, stay safe x www.judisamuelsgardendesign.co.uk”

Helpful Report

Posted 5 years ago

Hi Judi Thanks so much for leaving your review, much appreciated - so pleased your clients are happy with the Trachys Looking forward to working with you again soon - take care, stay safe Thank you Karen

Posted 5 years ago

“One of the few places to buy a decent sized tree from. Tree delivered within a short time frame and all was good-even in these difficult times of isolation!!”

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Posted 5 years ago

Hi Derek We're really pleased you're happy with our tree selection and with our customer service and we appreciate your positive comments. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thanks for your follow-up email. Both plants arrived safely and in good condition, and are now in their new homes. Great service, particularly so given the current circumstances. Thank you.”

Helpful Report

Posted 5 years ago

We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very good quality and unlike some suppliers these were the correct size”

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Posted 5 years ago

Hi Rob We're really pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“An excellent resolution by Peter b in respect of my plant problem. Thank you and I look forward to placing my next order.”

Helpful Report

Posted 5 years ago

Hi Linda We are very sorry you are not 100% happy with your Clematis Montana and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Beautiful strong healthy plants. Great delivery service and good customer service communication.”

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Posted 5 years ago

Hi Kim We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The escallonia arrived in great condition and I planted them -12-on the next day. A week later they are showing signs of growth and I am sure they will all be happy”

Helpful Report

Posted 5 years ago

Hi Roger So pleased to hear you're happy with your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great plants. Helpful team. And quick delivery. Can’t ask for more.”

Helpful Report

Posted 5 years ago

Hi Neil Thanks for your very positive comments - much appreciated. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants were packaged and care advice was superb!”

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Posted 5 years ago

Hi John Thanks for your review of 5 stars, much appreciated and pleased you were happy with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent customer service from the sales team and great quality trees delivered on time!”

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Posted 5 years ago

Hi Sonia So pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“As usual, well-grown plants delivered on time.”

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Posted 5 years ago

Hi Geoffrey So pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Because of the extreme conditions, I was so pleased to get my plant, because of the growth of the plant I found some of the branches were damaged because of the packaging I have had to cut a few branches otherwise the plant is very healthy hope it survives the trimming, have not planted it yet because it is too cold keep it well watered in our porch no heating but plenty of light”

Helpful Report

Posted 5 years ago

Hi Joyce Pleased to hear you're happy with your plants - any issues going forward please let us know. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants are very healthy, but not as tall and bushy as I would have expected.”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your order and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,915 reviews