Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,778 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,778 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 24th June 2025

Martyn

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

399

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent sized plant delivery very good, slightly odd shape to what I was expecting but now in the ground hopefully will start sprouting green leaves soon and look a better shape Overall pleased with the tree received”

Helpful Report

Posted 5 years ago

Hi Norma Very pleased you're happy with your tree and good to hear it's in the ground - let us know if you have any questions going forward. Best regards Karen

Posted 5 years ago

“Bought a Mock Orange Belle Etoile and a Ceanothus Concha, from Paramount Plants. They were purchased online and we are exceptionally pleased with the quality of both. I would certainly recommend this supplier.”

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Posted 5 years ago

Thank you for your recommendation - we are very pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent, polite and thorough service. The trees purchased are stunning and in great health. Would highly recommend. Very pleased.”

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Posted 5 years ago

Hi Remi We're delighted to hear you're happy with the quality of your trees and our customer service, thank you for the recommendation. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with my plants - excellent service and delivery”

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Posted 5 years ago

Thanks so much for giving us a 5 star rating, we're very pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plant healthy , service good Packaging poor, Substantial £130 Acer tree came in cardboard packaging with NO indication that it was a living thing or which way up or fragile. Compost was VERY dry and the pot had tilted in the box and spilled out of the container , leaving the box toppling over when delivered .”

Helpful Report

Posted 5 years ago

Hi Barbara We are very sorry you are not 100% happy with the packaging of your tree and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Plants arrived in good condition thanks.”

Helpful Report

Posted 5 years ago

Hi Pete We're very pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Arrived safely and promptly with helpful delivery driver. We are always keen to look at offers on larger trees as we are Re-Wilding our smallholding. Thank you”

Helpful Report

Posted 5 years ago

Hi David So pleased you're happy with your trees and our customer service. We try to make regular offers for our customers - I would recommend signing up to our newsletter to get the latest info on our special deals. Good luck with the re-wilding - I'm reading Isabella Tree's book right now - so inspiring. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delivery erratic - we requested Thursday, were allocated Wednesday but in fact delivered late Tuesday evening. Both trees healthy, one was a very good shape, the other one was not one I would have chosen.”

Helpful Report

Posted 5 years ago

Hi Lynda We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Absolutely fabulous service, plants arrived on time and we're in great condition, Svend in the office was very helpful and patient. I would highly recommend!!”

Helpful Report

Posted 5 years ago

Hi Dennis Thanks for your positive comments, I will pass on to Svend! We're very pleased to hear you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants arrived looking healthy, if a bit pot bound and have settled in well. Lots of new shoots so it's looking good for the future.”

Helpful Report

Posted 5 years ago

We're very pleased to hear you're happy with your plants, do contact us if you have any questions going forward. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent plant which arrived in tip top condition due to the excellent packaging. I look forward to seeing it later in the season in full leaf.”

Helpful Report

Posted 5 years ago

Hi Aileen We're very pleased to hear you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Hi Aileen We're very pleased to hear you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very happy with the seamless delivery service Very happy with the quality of trees And can I say exemplary after sales/ aftercare service too Brilliant”

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Posted 5 years ago

Hi Sarah We're delighted to hear you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good communication from our order back in November to delivery last week, as we knew we would not be ready for planting until February. Top marks to the Paramount delivery driver.”

Helpful Report

Posted 5 years ago

Hi Alistair We're very pleased to hear you're happy with your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good healthy plants no damage well worth the money Paramount plants are second to none putting the great back into Britain. Best regards Kevin”

Helpful Report

Posted 5 years ago

Hi Kevin So pleased to hear you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful Healthy plant - no comparison to other companies. Keep up like this pls. Don’t lower your standards”

Helpful Report

Posted 5 years ago

Hi Gwennael So pleased to hear you're happy with your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The plants look amazing !”

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Posted 5 years ago

Hi Aleksandra We're so pleased to hear you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great choice of plants. Exellent customer service, prompt and helpful email response from Charlie. Will use again”

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Posted 5 years ago

Hi Lee We're so pleased to hear you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants are perfect for my purpose - screening - and exceeded my expectations in growth and quality. Planted on arrival and much admired since!”

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Posted 5 years ago

Hi Jane We're so pleased to hear you're happy with the quality of your screening plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Took advantage of your 40% sale, so pleased with the price. Trees arrived when requested, and on time, and were all as advertised. Thank you.”

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Posted 5 years ago

Hi Michael We're so pleased to hear you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Friendly emails letting me know when my delivery would arrive. Arrived well packaged with a lovely friendly courier. Couldn't ask for anything else... Thank you.”

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Posted 5 years ago

Hi Liza We're so pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,778 reviews