Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.75

4.8 Rating 3,775 Reviews

94 %

of reviewers recommend Paramount Plants

4.8

Based on 3,775 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 23rd June 2025

Simon

Paramount Plants 5 star review on 14th June 2025

Sandra

Paramount Plants 5 star review on 6th June 2025

Anonymous

Paramount Plants 5 star review on 1st June 2025

Camilla

398

Anonymous

Anonymous // 01/01/2019

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“Excellent service from the company. They went the extra mile to ensure I received substitute plants when my original order couldn't be fulfilled. Delivery probably slightly longer than normal because of Covid but Karen kept me in the loop. Plants arrived safe and sound and of excellent quality. Will def use this company again. Very impressed.”

Helpful Report

Posted 5 years ago

Hi Margaret Thank you for your very positive comments - we appreciate it! We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service and the plants are wonderful thank you once again!”

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Posted 5 years ago

Hi Claire Thank you for your return custom - we appreciate it! We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent specimens. Delivered almost immediately despite prevailing situation. Not cheap, but excellent value!”

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Posted 5 years ago

Hi Geoffrey We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service. Especially given the lock down . Shrubs excellent quality too”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your shrubs and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent Professional Service from beginning to end. Paramount Plants took such care in helping me find the right plants for the job. I went into great detail to describe what I needed and they came upon trumps!! Fabulous healthy screening plants! Thank you for it a great gardening experience!! Paramount Plants is our number one go to!!”

Helpful Report

Posted 5 years ago

Hi Fiona Thanks so much for the very positive comments - we appreciate it - especially right now! We're very pleased you're happy with the quality of your screening plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“As we are in lockdown, I took a chance by ordering two trees online. I did my research, as to what I wanted and took the plunge with Paramount. The service was excellent and they kept me informed regards delivery. The trees turned up in good condition, along with advice to keep them healthy.”

Paramount Plants 5 star review on 7th May 2020

Helpful Report

Posted 5 years ago

Hi Barry We're very pleased you decided to give us a try! We're delighted you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great plant, good delivery, very pleased with purchase”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with the quality of your plant and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely healthy tree”

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Posted 5 years ago

Hi Emma We're very pleased you're happy with the quality of your Magnolia tree. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Really pleased with the laurel plants, they look really healthy and lots of new growth. I will be placing another order soon”

Helpful Report

Posted 5 years ago

Hi Clare So pleased you're happy with the quality of your Laurel plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great plants, arrived in good condition and were as seen on the internet. Thank you.”

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Posted 5 years ago

Hi Jo We're very pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Order was delivered very quickly and transferred carefully to our driveway. The palm is in great condition and we are very pleased with it. It is also even taller than we had hoped for.”

Paramount Plants 5 star review on 6th May 2020

Helpful Report

Posted 5 years ago

Hi Sue Thank you for uploading an image of your palm in your garden it looks great! We're very pleased you're happy with the quality of your palm and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Swift delivery, well packaged. I’m a thoroughly delighted customer.”

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Posted 5 years ago

Hi Marcus We're so pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thrilled with my recent purchase. Paramount are excellent in keeping their customers informed. My tree arrived when it was expected and was in beautiful condition. It was bigger than I expected! Lots of useful planting info included. Very happy.”

Helpful Report

Posted 5 years ago

Hi Louise We're delighted you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“When the plant arrived it had suffered some damage in transit (broken stems etc.) however it still looked pretty good after trimming it up and everything else I have ordered from Paramount has been really fantastic...a small blip and probably due to the couriers. Will still be buying from Paramount in future.”

Helpful Report

Posted 5 years ago

Hi Andy We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Peony tree arrived on time and in a very healthy condition. Thank you.”

Helpful Report

Posted 5 years ago

Hi Steve Thanks for uploading the image of your Peony arriving with you. We're very pleased you're happy with the quality of your plant and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“My Cherry Laurels arrived In excellent condition, well established and I would recommend Paramount Plants to everyone.”

Helpful Report

Posted 5 years ago

Hi Linda Thank you for the recommendation - much appreciated! We're so pleased you're happy with the quality of your Cherry Laurels and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Bought 30 laurels in 20ltr pots arrived promptly well packed and in excellent condition delivery driver very helpful excellent value nice healthy plants i would recommend Paramount Plants”

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Posted 5 years ago

Hi David Thank you for the recommendation. We're delighted to hear you're happy with the quality of your Laurel plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I highly recommend Paramount Plants. It provides a second to none customer service level and great delivery timescales. The trees we received were excellent - I wouldn’t shop anywhere else now! Thank you so much.”

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Posted 5 years ago

Hi Deanne Thanks so much for the recommendation and very positive comments - we appreciate it! So pleased you're happy with the quality of your trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Very pleased with the service from paramount plants, from the delightful delivery driver to the satisfaction follow up email. Also really healthy, good looking plants at a reasonable price. Excellent.”

Helpful Report

Posted 5 years ago

Hi Kate So pleased you're happy with the quality of your plants and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I was contacted to say the tree I ordered wasn’t in stock and would I like to choose a replacement. Bit disappointed as the reason I ordered was because I wanted this particular variety. Anyway, I chose a replacement, which has now arrived, along with another one I ordered. The tree was extremely healthy and well grown. I really liked the fact that it came with no packaging, apart from the pallet they were on. Communication was good in all respects, and although initially disappointed, the general experience was a good one.”

Helpful Report

Posted 5 years ago

Thanks for your feedback. We're very pleased to hear you're happy with the quality of your tree and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,775 reviews