Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service - keep you informed at all times. Used them many times - would recommend. Delivery is excellent and phone ahead to advise of arrival time.”

Helpful Report

Posted 5 years ago

Hi Barbara It's always great to hear from returning customers. Thank you for your recommendation - we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Lovely healthy camellia came as ordered. Delivery good.”

Helpful Report

Posted 5 years ago

Hi T Very pleased to hear you're happy with the quality of your Camellia order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Plants cherry laurel hedging root ball appear to be very good quality and well packaged. Arrived promptly and I was kept up-to-date regarding delivery. Great price for plant size. Have now been planted 5 days and still look healthy. would definitely buy from here in the future.”

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Posted 5 years ago

Hi Sarah Very pleased to hear you're happy with your Cherry Laurel rootballs and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent service from start to finish! My plants did arrive a little later than stated, which was due to the courier service (to be expected under these difficult circumstances) but you kept in contact from start to finish and my plants arrived in good condition. Thank you! Keep safe everyone. Niki”

Helpful Report

Posted 5 years ago

Hi Niki So pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Second time of using Paramount Plants, really pleased with first delivery but the second batch was even better. Delivery and communications excellent, have every hope of using again, total trust in this company, thanks.”

Helpful Report

Posted 5 years ago

Hi Anne Lovely to hear from a returning customer and thank you for your very positive comments. Very pleased to hear you're happy with your second order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great service - Arrived on time - beautiful bushes”

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Posted 5 years ago

Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Ordered a Box Topiary Tree and arrived in good health and as represented in picture on line.Ordering was easy and delivery Was on time as stated in email.Definitely would use again”

Helpful Report

Posted 5 years ago

Hi Michelle We're very pleased to hear you're happy with the quality of your Box Topiary and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“efficient ordering process. good communication from compnay. helpful when we rang.trees in good condition and the height we requested. delivery on time.”

Helpful Report

Posted 5 years ago

Very pleased to hear you're happy with your trees order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“lovely plant, perfectly packed and helpful, cheerful delivery man.”

Helpful Report

Posted 5 years ago

Hi Valeria Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We were kept well informed of order status and delivery. The tree was delivered as stated by a very helpful driver. The tree arrived in very good condition and was as described on web site. I would recommend paramount to friends and family”

Helpful Report

Posted 5 years ago

Hi Stephen We're delighted to hear you're happy with the quality of your tree and our customer service. Thanks for the recommendation, much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Grade one plant Delivered on time Very pleased”

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Posted 5 years ago

Hi David Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“took longer to arrive than expected, but beautiful healthy plants.”

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Posted 5 years ago

Hi Danielle Very pleased to hear you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“The delivery was exactly as requested and arrived in very good condition. Thank you.”

Helpful Report

Posted 5 years ago

Hi Elizabeth Very pleased to hear you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Friendly customer service. I did have to call asking for an update on my order but handled professionally.”

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Posted 5 years ago

Hi Sanjeev Very pleased to hear you're happy with your Acer tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Arrived within two weeks, with notice of delivery day, got plant that was pictured on web sight,”

Helpful Report

Posted 5 years ago

Hi Malcolm We're pleased to hear you're happy with your plant and our customer service, thanks for taking the time to leave us a 5 star review. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Good service. Love my agave plant!”

Helpful Report

Posted 5 years ago

Hi Oliver So pleased you're happy with your Agave and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Delighted with my plant purchases. They came in perfect condition and well packed thoroughly recommend Paramount Plants for your next purchase.”

Helpful Report

Posted 5 years ago

Hi Wiliam Thanks so much for your recommendation and we're delighted you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Paramount were very efficient and informative.”

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Posted 5 years ago

Hi Angela We're so pleased you're happy with the quality of your Thuja Smaragd White Cedar and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Purchase x12 Pleached Hornbeam Trees some 4 weeks ago, I was able to change the delivery date without any fuss. Trees delivered within the designated time frame... All good from my-side... Well done guys.”

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Posted 5 years ago

Hi Colin So pleased to hear you're happy with the quality of your Pleached Hornbeam Trees and with our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great specimen and delivered in the time specified”

Helpful Report

Posted 5 years ago

Hi Nicholas We're pleased you're happy with the quality of your tree and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews