Paramount Plants Reviews

Name: Paramount Plants
Rating: 4.76

4.8 Rating 3,907 Reviews

95 %

of reviewers recommend Paramount Plants

4.8

Based on 3,907 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Paramount Plants:

Established for more than 20 years, Paramount Plants and Gardens has grown to become one of the UK's top online retailers for mature trees and shrubs. We are a North London-based plant centre with a particular speciality in sourcing, selling and shipping mature plants, shrubs, hedging and trees. In essence, we provide the plant framework for your garden or landscape direct to your door, ready for planting.

Visit Website

Phone:

020 8367 8809

Email:

feedback@paramountplants.co.uk

Location:

131 Theobalds Park Road, Crews Hill, London
EN2 9BH

Paramount Plants 5 star review on 15th December 2025

435

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed that these plants and others I ordered were under a mass of heavy rootballed conifers on the delivery lorry”

Helpful Report

Posted 5 years ago

Hi Leigh We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“The plant was very different in size of trunk and spread than the description and to how I was advised by customer service”

Helpful Report

Posted 5 years ago

Hi George We are very sorry you are not 100% happy with your plant order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Good but took forever to deliver order, didn't even have the plants in stock.”

Helpful Report

Posted 5 years ago

Hi Grace Our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“Good price and tree seemed healthy. Delivery was a bit expensive but it was quick and the driver helpful I would buy from then again.”

Helpful Report

Posted 5 years ago

Hi Allan We're pleased you're happy with your trees and our customer service and we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Great trees @ great prices & friendly efficient service. Will use again & recommend”

Helpful Report

Posted 5 years ago

Hi Douglas We're delighted you're happy with the quality of your trees and our customer service - thanks for the recommendation, much appreciated! We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent in size and condition as I am going to use it to cover the grill in my garden for privacy. Can’t wait to see it grow and flower.”

Helpful Report

Posted 5 years ago

Hi Nita So pleased you're happy with the quality of your plants - we look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“We were advised about Paramount Plants by friends who had purchased a large Honeysuckle-Halliana plant. We were very impressed with it and subsequently purchased 3 plants for our garden. The information from the company re purchase and delivery was spot on and the delivery made as requested. Additionally we have been provided with advice re planting and aftercare which was really helpful. A very efficient supplier who we may use again.”

Helpful Report

Posted 5 years ago

Hi Stephen Thank you for your positive comments, we're pleased you're happy with your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Thank you for a great service, the trees that were delivered exceeded my expectations. Very healthy plants, fantastic service and timely delivery. Would definitely recommend Paramount and would purchase from them again”

Helpful Report

Posted 5 years ago

Hi Jude Thanks for your recommendation - we appreciate it. We're so pleased you're happy with the quality of your trees and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Excellent customer service from start to finish, good communication and delivered as scheduled. Plants were all in great condition too. Well done to all involved.”

Helpful Report

Posted 5 years ago

Hi Adrian Delighted you're happy with your plant order and our customer service. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“The trees I ordered are very healthy looking and the stakes that came with them are a good quality. Definitely recommend this company”

Helpful Report

Posted 5 years ago

Hi Gillian Thanks for your recommendation - we appreciate it. We're very pleased you're happy with your plant order and our customer service. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“Plant was healthy. Rapid delivery. Would use again”

Helpful Report

Posted 5 years ago

We're very pleased you're happy with your plant order. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“Due to technical”

Helpful Report

Posted 5 years ago

We are very sorry you are not 100% happy with your order and our Customer Service Team will be in contact by email to see if we can assist further. Regards Karen

Posted 5 years ago

“All arrived in good condition.”

Helpful Report

Posted 5 years ago

Hi Tabitha We're very pleased you're happy with your plant order. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“Good plants, as described, with delivery as promised - recommended!”

Helpful Report

Posted 5 years ago

Hi Peter Thanks for your recommendation - we appreciate it. We're very pleased you're happy with your plant order and our customer service. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“All going well. Large healthy plants were delivered. Postage / delivery charges are a too high!!! Shame or I would order more.”

Helpful Report

Posted 5 years ago

Hi Nigel We're very pleased you're happy with your plant order. Just to explain about our delivery costs, these are determined by the size of the plants in the order and the postcode location of the customer - not the number of plants in the order. So whether you order 1 plant or 10 plants (of the same size) the delivery cost would be the same. I'm sure you will appreciate, we are delivering live plants and ensuring they arrive in tiptop condition. We look forward to being of service in the future. Thank you Karen

Posted 5 years ago

“Thank you. Very helpful, real-time service.”

Helpful Report

Posted 5 years ago

Hi Tom We're so pleased you're happy with your order and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Took a very long time to come, and not all of what I wanted was in stock although it was on the website, but the plants are all excellent.”

Helpful Report

Posted 5 years ago

Hi Sarah We're so pleased you're happy with the quality of your plants. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“Beautiful plants arrived well packed all the way to Devon. I was really impressed with the health and quality of the two large shrubs I bought”

Helpful Report

Posted 5 years ago

Hi Michelle We're so pleased you're happy with the quality of your shrubs and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“It took a bit of time to receive the plants. But my order was big and we are in challenging times so I'm glad that the came through. Plants are very healthy and big. Thank you. I would definitely consider buying more of your plants in the future.”

Helpful Report

Posted 5 years ago

Hi Katrin We're so pleased you're happy with the quality of your plants and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

“I ordered 2 leylandii The price was very competitive. They were delivered within 2 weeks in perfect condition. They are very good, strong specimens. Very Impressed”

Helpful Report

Posted 5 years ago

We're so pleased you're happy with your Leylandii and our customer service. We look forward to being of service again in the future. Thank you Karen

Posted 5 years ago

Paramount Plants is rated 4.8 based on 3,907 reviews